It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from the UK or EU, we have good news for you — you could be owed up to £520 per person in Smart Aviation Company compensation. That's because of laws which entitle passengers to flight cancellation or Smart Aviation Company delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Smart Aviation Company simple!
Any Smart Aviation Company flight departing from a UK airport must conform to the law which protects air passengers in the event of flight delays. A similar law applies across Europe.
This law, known as EC 261 in the EU, and often referred to as UK 261 in the UK, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Smart Aviation Company is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Smart Aviation Company flight delay compensation. Don’t miss out on up to £520 per person.
We make claiming compensation for Smart Aviation Company flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
No win, no fee
In the UK, passenger rights protect all passengers in the event of flight cancellations, especially last-minute flight cancellations. The same goes for flights in Europe.
If there's any Smart Aviation Company flight cancellation less than 14 days before the flight was due to depart from a UK or EU airport, passengers may be eligible for Smart Aviation Company flight cancellation compensation, up to £520 per person.
That's unless there were some kind of extraordinary circumstances which gave Smart Aviation Company no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Smart Aviation Company also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
No win, no fee
Even though Smart Aviation Company is neither a UK nor EU airline, they still must comply with the laws of the countries operate in. In this case, that means passengers flying out of an EU airport with Smart Aviation Company are protected by regulation EC 261, and passengers flying out of a UK airport are covered by the equivalent: "UK 261".
This gives passengers the right to claim flight delay compensation, Smart Aviation Company cancellation compensation, or overbooking compensation if Smart Aviation Company is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Smart Aviation Company passengers who land in the UK or EU are not covered by these laws if the departure airport is elsewhere. For these flights, you'll need to check what other air passenger rights apply.
|Covered by "UK 261"|
|Flights departing UK airports||✔️ Yes|
|Flights arriving at UK airports||❌ No|
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
No win, no fee
My Cargo Airlines Reimbursement
Zimex Aviation Reimbursement
Air Explore Reimbursement
Beijing Capital Airlines Reimbursement
Sky Airlines Reimbursement
Braathens Regional Reimbursement
I Fly Reimbursement
Bulgarian Air Charter Reimbursement
Delta Airlines reimbursement
Transmile Air Reimbursement
Alaska Airlines Reimbursement
Norwegian Air Shuttle Reimbursement
Air Caledonie Reimbursement
Georgian Airways Reimbursement
TAP Portugal reimbursement
Enter Air Reimbursement
Pegasus Airlines Reimbursement
Yakutia Airlines Reimbursement
Air Caraibes Reimbursement
Iraqi Airways Reimbursement
Cyprus Airways Reimbursement
Okay Airways Reimbursement
Mesa Airlines Reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2022 AirHelp