You have the Right to Reimbursement and Compensation: Air Mauritius

AirHelpAirlines
MK

Looking to claim Air Mauritius delay compensation? Curious how much Air Mauritius cancellation compensation you’re owed? Let the world’s largest air passenger rights organisation handle your claim.

Departure airport

Final destination airport

Check Compensation

or

Scan your boarding pass barcodeUpload boarding pass

All airlines

All countries

No win, no fee


What your Rights say about Air Mauritius Flight Compensation

There are few things as frustrating as hearing that your flight was delayed — or worse, cancelled. A disrupted flight can wreak havoc on your journey and completely ruin your travel plans. You may be left stranded at the airport, missing out on bookings that you have already paid for — such as tours, events, and concerts. Sometimes, you may even miss out on special events at your destination, such as a wedding or an important business meeting.

If your flight was departing from an EU airport, however, you’re in luck. You can claim for Air Mauritius flight compensation. Though Air Mauritius is not a European airline, when departing from an EU airport, its flights are covered by a law called UK 261, an air passenger rights regulation that protects travellers.

According to UK 261, when your flight is eligible you can get up to £520 (€600) in compensation per passenger. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure.

UK 261 is not limited to just Air Mauritius compensation either. The law also requires airlines to provide essential free food, drink, and lodgings for their passengers while they wait.

Curious if your flight is eligible for compensation? With AirHelp’s easy Compensation Check, you can find out what you’re owed in minutes.

All airlines

All countries

No win, no fee


When are you Not Eligible for Compensation?

Though UK 261 is one of the world’s most comprehensive air passenger rights regulations, not all disrupted flights are eligible for flight delay compensation from Air Mauritius.

As mentioned before, only Air Mauritius flight delays that occur while departing from an EU airport are covered. If your flight departed from a non-EU airport, UK 261 does not provide coverage.

Another notable exception is if the flight was disrupted by extraordinary circumstances, which are situations over which the airline has no control. This includes severe weather conditions, medical emergencies, security threats, political unrest, and airport staff strikes.

It is important to note, however, that strikes conducted by airline employees are not considered extraordinary circumstances, as the airline is deemed to be responsible for the actions of their staff.

And when it comes to Air Mauritius flight cancellation compensation, only significant delays count — if Air Mauritius manages to provide you with a replacement flight that gets you in at a similar time to your original arrival schedule, they are not obligated to pay.

Not sure if <em>extraordinary circumstances</em> affect your Air Mauritius flight cancellation claim? We can confirm the disruption using one of the world's largest flight databases.

All airlines

All countries

No win, no fee


What to Do when Claiming for Air Mauritius Compensation

When claiming for Air Mauritius cancelled flight compensation, be sure to ask questions at the airport — ask how long your flight is expected to be delayed and the cause behind the delay or cancellation, if it hasn’t already been announced.

You will want to hold onto your documents as well — including your boarding pass and flight confirmation. You can even take photos of the departure board as proof that your flight was delayed.

Be sure to ask for food and refreshments while you wait. And if needed, ask for accommodation and transport to and from the airport until it is time to depart. This is especially important for long waits overnight.

And of course, use AirHelp to check if your flight is covered.

Which Air Mauritius Flights are Covered by UK 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Air Mauritius Flight Compensation can you Expect to Get?

 
Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

Table shows values in € as specified in UK 261

When it comes to determining exactly how much compensation you are owed, the distance travelled is what is important. UK 261 has set specific amounts for how much each passenger can receive, though exceptions and special cases may apply in some circumstances.


About Air Mauritius

Air Mauritius is the national airline of Mauritius, offering convenient and reliable air travel services. With a fleet of modern and well-maintained aircraft, Air Mauritius ensures a comfortable and safe journey for its passengers. The airline operates flights to a wide range of destinations, both domestic and international, providing connectivity to major cities worldwide. Air Mauritius has established important hubs at Sir Seewoosagur Ramgoolam International Airport in Mauritius, offering seamless connections for travelers. The airline is known for its exceptional

  • Customer Service and attention to detail, ensuring a pleasant travel experience. Whether you are flying for business or leisure, Air Mauritius is committed to delivering a high standard of service. Book your flights with Air Mauritius and experience the warmth and hospitality of Mauritius.

    Contact Information:

    • Website: https://www.airmauritius.com/
    • Customer Service International Number: +230 207 7575
    • Headquarters Address: Air Mauritius Centre, John Kennedy Street, Port-Louis, Mauritius

  • AirHelp is on your side. We can help you get up to £520 per passenger — even for flights up to 3 years old.

    All airlines

    All countries

    No win, no fee


    AirHelp has been featured in:

    The Mirror logoThe Express logoThe Daily Mail logoUK Business Insider logo

    AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

    Imprint

    Copyright © 2024 AirHelp

    Check Compensation

    All airlines