Trustpilot 4.6/5 based on 139,933 reviews

Did you have a delayed or cancelled flight?

Get up to £520 compensation per passenger, no matter the ticket price. No win, no fee!

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We protect air passenger rights

UK Regulations

EU Regulation EC 261

Montreal Convention

Why choose AirHelp?

Claim by yourself


  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder the legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp


  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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WHY CHOOSE AIRHELP?

We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Cancelled flights

Flight cancelled with little notice? You could be entitled to up to £520 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to £520 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

NO WIN, NO FEE

We only get paid when you do

Our fee is deducted from the compensation we win for you, so you’ve got nothing to lose. Our standard fee is 35%, or 50% if your case goes to court. See our fees


We’re the world’s largest air passenger rights organisation, here to help passengers since 2013.

1.5 M+

We’ve helped 1.5 million passengers receive their compensation.

35+

Our network of law firms spans over 35 countries and jurisdictions.

350 +

Dedicated support from our team of over 350 professionals.

18

We can help in 18 languages.

We can also help you on your future flights

Become a member to easily claim compensation, get live chat support, access airport lounges, and more, whenever your flights are delayed or cancelled.

Trustpilot 4.6/5 based on 139,933 reviews

Join 16 million air passengers we’ve helped

Very professional staff!!

Luminita Erculescu

That was ewerithing o.k! The flight was absolut good for all of our Famyli

József Kriczky

Excellent Service

Zdenek Kucera

AirHelp did amazing, programs like this shouldn’t have to exist but airlines have been less than trustworthy the last few years. I filled in my info and they did all the rest for a small fee. Excellent navigation of a complex system

George

Because I use TripIt for my travel, AirHelp contacted me to let me know I might be eligible for a refund due to a canceled EU flight. The questionnaire process was quick and easy, and I had my refund in my bank within three weeks.

Andrea

Foarte bravo

Ciprian Țăruș

See what travellers are saying about us

testimonial

“If AirHelp wasn't available to solve this problem for me I wouldn't have sought compensation, just because I know airlines are really hard to get in touch with.”

Iskra

Departing from:

Paris

Arriving at:

Berlin

Total delay:

6h

Received compensation:

€390

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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