Reimbursement and Compensation: Klm

AirHelpAirlines
KL

Updated on 11.08.2022
Klm is cancelling many flights due to strikes. We want to remind you that flight cancellations due to Klm staff strikes are eligible for compensation if you were informed by Klm less than 14 days before your flight.

At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of the UK or Europe you could be owed up to £520 per person (£520 in the EU), thanks to air passenger rights laws. Click below to start checking how much you're entitled to in Klm delay compensation and Klm cancellation compensation. Our expert team is ready to help you claim it.

Check Compensation

Klm Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Klm flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Klm should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Klm cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, Klm should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Klm will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Klm flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or cancelled flight with Klm? Find out if you're owed up to £520 in compensation

All airlines

All countries

No win, no fee


Klm Flight Delay Compensation

Whenever you're kept waiting by Klm flight delays, it's worth checking whether you're entitled to compensation for your time. If Klm is responsible for the delay, both UK and EU regulations say that passengers are owed up to £520 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Klm will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Klm flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Klm do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

All airlines

All countries

No win, no fee


What do Air Passenger Rights Say?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ✔️ Yes

How Much Klm Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.


About Klm

Use AirHelp to claim your compensation

All airlines

All countries

No win, no fee


AirHelp has been featured in:

The Mirror logoThe Express logoThe Daily Mail logoUK Business Insider logo
APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

Copyright © 2023 AirHelp

Check Compensation

All airlines