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Reimbursement and Compensation: Avianca

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If you've experienced delays or cancellations on Avianca, you may be eligible for compensation of up to £520 per person.

Based on the airline's most recent on-time performance data, out of 4977 flight departures in the last 24 hours, 65.50% were on time.

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Avianca: Flights canceled today

How many flights were canceled today?

  • Our data shows that Avianca canceled 425 flights in the last 24 hours.

  • 10.37% of domestic flights and 6.50% of international flights were canceled.

  • If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to £520 (€600). Check your eligibility here.

  • Discover more Avianca statistics

Avianca Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Avianca flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Avianca should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Avianca canceled flight compensation to help make up for the disruption.

Under EU regulations, Avianca should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Avianca will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Avianca flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Avianca? Find out if you're owed up to £520 in compensation

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Avianca: Flight delays today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 35 Avianca flights were delayed 3 hours or more.

  • Of 2622 flights, 0.65% were delayed over 3 hours. That rate was 0.76% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

  • See more Avianca stats

Avianca Flight Delay Compensation

If you've experienced a delay due to Avianca, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Avianca for 3 hours or more are entitled to up to £520 per person.

When filing for flight delay compensation, Avianca will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Avianca flight delay compensation.

Exceptions:
Airlines like Avianca aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Air Passenger Rights and Flight Compensation

Because Avianca is based within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive laws for air passenger rights.

The UK 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.

Which Avianca flights are covered by EC Regulation 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Avianca Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 (€250) per person
Internal EU flights over 1,500 kmUp to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 (€400) per person
Non-internal EU flights over 3,500 kmUp to £520 (€600) per person

The table displays values in € as specified in EC Regulation 261.

As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight Statistics: Delays and Cancellations of Avianca

Punctuality of Avianca (24 hours):

Total Flights: 4977
On-Time Flights: 3260
Punctuality Rate: approximately 65.50% of all flights were on time
Long Delays (greater than 3 hours): 35
Flight Cancellations: 425

The number of flights displayed is an estimate based on internal and third-party databases.


About Avianca

Avianca S.A. (Aerovías del Continente Americano S.A.) is the largest airline in Colombia. It has been the flag carrier of Colombia since 5 December 1919, when it was first registered under the name SCADTA. The company is headquartered in Colombia, with its registered office in Barranquilla and its global headquarters in Bogota and main hub at El Dorado International Airport. Avianca is the flagship of a group of ten Latin American airlines operating as a single airline under a code-share system. Avianca is the largest airline in Colombia and the second largest in Latin America after Chile's LATAM. Avianca and its subsidiaries have the most extensive route network in Latin America.

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

01/07/2025

22:30

EFY9038

Avianca

Bogota (BOG)

Florencia (FLA)

CancelledCheck Compensation

01/07/2025

22:29

AV9789

Avianca

Cartagena de Indias (CTG)

Bogota (BOG)

CancelledCheck Compensation

01/07/2025

22:28

AV9483

Avianca

Bucaramanga (BGA)

Bogota (BOG)

CancelledCheck Compensation

01/07/2025

22:20

AV1662

Avianca

Quito (UIO)

Guayaquil (GYE)

CancelledCheck Compensation

01/07/2025

22:20

EFY9123

Avianca

Medellin (EOH)

Bogota (BOG)

CancelledCheck Compensation

01/07/2025

22:20

EFY9169

Avianca

Popayan (PPN)

Bogota (BOG)

CancelledCheck Compensation

01/07/2025

21:44

AV9253

Avianca

Medellin (MDE)

Cali (CLO)

CancelledCheck Compensation

01/07/2025

21:40

UA3562

United Airlines

Washington (IAD)

Pittsburgh (PIT)

CancelledCheck Compensation

01/07/2025

21:30

UA4539

United Airlines

Washington (IAD)

Philadelphia (PHL)

CancelledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • EFY9038

    Avianca

    Cancelled

    Bogota

    Florencia

    BOG

    FLA

    01/07/2025

    22:30

    Check Compensation
  • AV9789

    Avianca

    Cancelled

    Cartagena de Indias

    Bogota

    CTG

    BOG

    01/07/2025

    22:29

    Check Compensation
  • AV9483

    Avianca

    Cancelled

    Bucaramanga

    Bogota

    BGA

    BOG

    01/07/2025

    22:28

    Check Compensation
  • AV1662

    Avianca

    Cancelled

    Quito

    Guayaquil

    UIO

    GYE

    01/07/2025

    22:20

    Check Compensation
  • EFY9123

    Avianca

    Cancelled

    Medellin

    Bogota

    EOH

    BOG

    01/07/2025

    22:20

    Check Compensation
  • EFY9169

    Avianca

    Cancelled

    Popayan

    Bogota

    PPN

    BOG

    01/07/2025

    22:20

    Check Compensation
  • AV9253

    Avianca

    Cancelled

    Medellin

    Cali

    MDE

    CLO

    01/07/2025

    21:44

    Check Compensation
  • UA3562

    United Airlines

    Cancelled

    Washington

    Pittsburgh

    IAD

    PIT

    01/07/2025

    21:40

    Check Compensation
  • UA4539

    United Airlines

    Cancelled

    Washington

    Philadelphia

    IAD

    PHL

    01/07/2025

    21:30

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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