Flight Delay Compensation

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All good! The AirHelp gives you good visibility on your claim status so you are always up to date with every step of the process. 

Good communication 

It was straightforward to get help from Airhelp, they handled everything very fast and paid me the compensation. However their fee is a bit high. The original price of compensation was 600 euros and Airhelp fee was around 210 euros

It was straightforward to get help from…

It was very good experience. Very straight forward. No confusions. Very easy claim process.

It was very good experience

Quick and efficient.

Great and very fast job, thanks a lot for your help. 

Great and very fast job

I have received my money in less than a month and that’s awesome. 

I have received my money in less than a…

Flight delay compensation UK

Flight delay compensation: how much can you claim?

Disruptions due to operational issues (e.g., technical problems)

Missed connections caused by delays on the first leg of your journey

Severe weather conditions (e.g., snowstorms)

Natural disasters (e.g., volcanic eruptions, earthquakes)

Security threats or emergencies impacting airport operations

What if my flight was part of a connecting journey?

Your right to compensation depends on the total delay of the flight, not the delay of individual legs.

As with other flights, you’re entitled to compensation if the total delay at your final destination is 3 hours or more.

If one leg of the journey was delayed by more than 3 hours but the delay at the final destination was less than that, you’re not entitled to compensation.

The opposite also applies: if the delay on individual legs was less than 3 hours but the total delay at the final destination is at least 3 hours, then you’re entitled to compensation.

The compensation amount is calculated based on the distance of the entire journey.

How to claim compensation for a delayed flight?

Flight delay: check-list for making a claim

Flight delay: checklist for making a claim

Submit your claim

We build a strong case and negotiate with the airline. 

We handle everything

You win £££

How can AirHelp help with compensation for a delayed flight?

AirHelp is the leading flight compensation company in the world, helping passengers understand their rights and get compensation for delayed or cancelled flights, and in instances of denied boarding. 

We’ve already helped more than 2.7 million passengers get their compensation

AirHelp is rated “Excellent” with 167,000 5-star reviews on Trustpilot. 

Save yourself the time and stress of navigating the complex compensation systems. 

Airlines may deny your initial claim or ignore your claim request entirely, our team tackle bureaucratic hurdles to get you the money you deserve. 

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In all cases

You can claim compensation even if your flight was part of a package holiday!

If your employer paid for your ticket, you still receive the compensation, not them.

Even if your airline goes bankrupt, you may still be able to claim.

Common questions about delay compensation

Yes, if your flight meets some basic criteria you can claim delayed flight compensation under air passenger rights laws in the UK, the EU, and Brazil. Under UK and EU laws you may be able to claim compensation for delays where you arrived at your destination over 3 hours late. In Brazil we can support compensation claims for delays over 2 hours. It's also important to check why the flight was delayed. Airlines are usually exempt from paying compensation if the delay was due to extraordinary circumstances outside of their control.

Can I claim compensation when my flight is delayed?

Under EU law carried over into UK legislation, you can claim compensation for flights delayed by 3 hours or more. Passengers are legally entitled to up to £520 compensation if they arrive over 3 hours late at their destination and the airline is responsible for the delay. In other parts of the world the question of how long flight delay for compensation isn’t quite as clear cut. Under Brazilian law, we suggest claiming for compensation if your flight is delayed by 4 hours or more, or if the delay caused you a major inconvenience.

How long can you be delayed before you get flight compensation?

You can receive from £220 to £520 compensation for a delayed flight, under UK regulations. The amount of compensation is set by a Regulation known as “UK 261” introduced after Brexit to match the EU law EC 261. Both these laws grant passengers compensation based on the distance of your flight, whether you flew outside of the EU, and the length of your delay. For flight delays in Brazil compensation amounts are not set, but, in previous cases, passengers have received up to £1,300 in compensation. The easiest way to check how much you’re owed is by using our Compensation Check Tool.

How much compensation will I receive for a delayed flight?

To go about getting your delayed flight compensation you can either contact the airline directly to argue your case, or you can use a specialist firm like AirHelp who will handle your claim for you. You can start with our Compensation Check Tool, which will help you establish if you are owed compensation, as well as telling you how much.

How do I claim for a delayed flight?

It's very hard to predict how long a flight delay claim will take as so many factors can affect it. Sometimes, the process takes a few weeks or months, but if the airline has a lot of other claims that will add on extra time. If claims need to go to court, expect it to be longer than that. But this is why AirHelp exists! We'll handle the entire process from start to finish, including chasing the airline, so you can relax — however long it takes.

How long does it take to get flight delay compensation?

Yes. If your flight was delayed over 3 hours you could legally be owed up to £520 under UK passenger rights laws. AirHelp can handle the whole claim process for you, and we work on a no win, no fee basis — so you have nothing to lose!

Is it worth claiming compensation for a flight delay?

Usually no — bad weather is considered to be an extraordinary circumstance. It's something that's not the airline's fault, so they don't have to compensate passengers for the ensuing delays. In rare cases it is possible to make a case for compensation — if it's clear the airline was not prepared for expected bad weather. For example if it snows in a cold country, airlines should be prepared for that. If all other flights were able to leave on time, while your flight was delayed by 5 hours or more you could have a claim for compensation there.

Will I get compensation when bad weather delays my flight?

Yes, you can — but things do get a little more complicated once you’re flying further afield. Firstly you should know that flights leaving the UK (or the EU) for other parts of the world are still covered. Same for flights flying into the UK on a UK airline (or into the EU on an EU airline). In the rest of the world there are other laws and regulations surrounding air passenger rights, but none as comprehensive as 'UK 261' or EC 261. Brazil is close behind, so if you’ve experienced a delay flying into, out of, or within Brazil we could help you claim compensation.

Can you claim for flight delays outside the UK or the EU?

Air Passenger Rights

UK passengers may be entitled to compensation for flight delays over 3 hours. ✓ Check your rights and claim eligibility online for free.