Reimbursement and Compensation: Lufthansa

How many Lufthansa flights were delayed today?

• Our data indicates that there were 16 Lufthansa flights delayed by more than 3 hours over a 24-hour period.
• 0.44% of domestic flights and 0.43% of international flights were delayed more than 3 hours.
• Passengers who arrive at their destination more than 3 hours late may be entitled to compensation. Check here.
• To find out more about Lufthansa punctuality

Compensation for delayed Lufthansa flight

Even though airlines like Lufthansa strive to keep to their scheduled times, flights can still arrive late. Fortunately, as a traveller, you are protected by airline passenger rights when Lufthansa flights are delayed.

Since Lufthansa is based in the EU, almost all of its flights are protected by EC 261, one of the most comprehensive laws protecting air passenger rights worldwide.

EC Regulation 261 grants passengers the right to seek compensation when they have experienced delayed, cancelled, or overbooked flights that are not their fault.

There are some exceptional circumstances that may exempt airlines from paying compensation, such as bad weather or problems at the airport. However, if the delay is caused by technical problems or a strike by airline staff, you are likely to be owed compensation under Regulation (EC) No. 261/2004.

In addition, you generally have up to 3 years to file a Lufthansa flight delay compensation claim. All you need to do is enter your flight details and our easy-to-use flight delay compensation calculator will tell you if you are entitled to monetary compensation and our team of experts will be on hand to help you get it.

How many Lufthansa flights were cancelled today?

• Recent data shows that Lufthansa had 81 cancellations within 24 hours.
• 2.54% of domestic flights and 2.10% of international flights were cancelled.
• If your Lufthansa flight was cancelled with less than 14 days notice before the scheduled departure date, you may be entitled to compensation of up to {{ec261compensation}. Check here.
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• Learn more about the punctuality of Lufthansa

Lufthansa Flight Cancellation Compensation

If your Lufthansa flight has been cancelled, European laws on air passenger rights state that you have the right to alternative transportation to your destination or a refund from Lufthansa.

If you received a cancellation notice from Lufthansa less than 14 days before your scheduled departure, you may also be eligible to claim compensation of up to {{ec261compensation} per person.

When Lufthansa cancels flights, it will usually attempt to rebook passengers on another flight at no extra cost. If this does not work for you, you may request other changes or choose to no longer take the trip.

If Lufthansa books you a new flight that arrives at a similar time to your original flight, it is not required to pay compensation. This is because your plans will have minimal disruption. However, in many cases, passengers whose flights are cancelled at the last minute have the right to file a claim for compensation against Lufthansa.

These rights do not apply if the flight cancellation was caused by an event beyond Lufthansa's control, such as severe weather conditions or an accident at the airport. Such events are referred to as exceptional circumstances.

Find out more about your right to compensation for a cancelled flight here.

Because Lufthansa has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws. Additionally, you may be covered by the equivalent UK passenger rights law, so called "UK 261", depending on the flight.

The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Lufthansa Flights are Covered by EC 261?

The table shows values in € as specified in EC Regulation 261

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As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight statistics: delays and cancellations of Lufthansa

Punctuality of Lufthansa (24 hours):

Total flights: 3668
On-time flights: 1942
Punctuality rate: about 52.94% of all flights were on time
Long delays (greater than 3 hours): 16
Flight cancellations: 81

The number of flights shown is an estimate based on internal and third-party databases.

Deutsche Lufthansa AG, commonly known as Lufthansa, is the largest German airline and, when combined with its subsidiaries, also the largest airline in Europe both in terms of fleet size and passengers carried during 2017.