If you think you may be eligible for flight delay compensation or flight cancellation compensation from Lufthansa, you've come to the right place. We can explain your rights as a passenger and have the resources to assist you in claiming up to {{ec261compensation} compensation per person.
Based on our recent data on Lufthansa flights, there were 3668 departures within the last 24 hours and 52.94% were on time.
Even though airlines like Lufthansa strive to keep to their scheduled times, flights can still arrive late. Fortunately, as a traveller, you are protected by airline passenger rights when Lufthansa flights are delayed.
Since Lufthansa is based in the EU, almost all of its flights are protected by EC 261, one of the most comprehensive laws protecting air passenger rights worldwide.
EC Regulation 261 grants passengers the right to seek compensation when they have experienced delayed, cancelled, or overbooked flights that are not their fault.
There are some exceptional circumstances that may exempt airlines from paying compensation, such as bad weather or problems at the airport. However, if the delay is caused by technical problems or a strike by airline staff, you are likely to be owed compensation under Regulation (EC) No. 261/2004.
In addition, you generally have up to 3 years to file a Lufthansa flight delay compensation claim. All you need to do is enter your flight details and our easy-to-use flight delay compensation calculator will tell you if you are entitled to monetary compensation and our team of experts will be on hand to help you get it.
If your Lufthansa flight has been cancelled, European laws on air passenger rights state that you have the right to alternative transportation to your destination or a refund from Lufthansa.
If you received a cancellation notice from Lufthansa less than 14 days before your scheduled departure, you may also be eligible to claim compensation of up to {{ec261compensation} per person.
When Lufthansa cancels flights, it will usually attempt to rebook passengers on another flight at no extra cost. If this does not work for you, you may request other changes or choose to no longer take the trip.
If Lufthansa books you a new flight that arrives at a similar time to your original flight, it is not required to pay compensation. This is because your plans will have minimal disruption. However, in many cases, passengers whose flights are cancelled at the last minute have the right to file a claim for compensation against Lufthansa.
These rights do not apply if the flight cancellation was caused by an event beyond Lufthansa's control, such as severe weather conditions or an accident at the airport. Such events are referred to as exceptional circumstances.
Find out more about your right to compensation for a cancelled flight here.
Because Lufthansa has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws. Additionally, you may be covered by the equivalent UK passenger rights law, so called "UK 261", depending on the flight.
The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to €250 per person |
Internal EU flights over 1,500 km | Up to €400 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
The table shows values in € as specified in EC Regulation 261
.As with any law, there are exceptions and special circumstances that may affect any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.
Punctuality of Lufthansa (24 hours):
Total flights: 3668
On-time flights: 1942
Punctuality rate: about 52.94% of all flights were on time
Long delays (greater than 3 hours): 16
Flight cancellations: 81
The number of flights shown is an estimate based on internal and third-party databases.
Aerolineas Argentinas reimbursement
Hi Fly Transportes Aereos reimbursement
China Airlines reimbursement
Sun Country Airlines reimbursement
Eritrean Airlines reimbursement
Regional Air Services reimbursement
Pobeda reimbursement
Air Moldova reimbursement
Trade Air reimbursement
Airblue reimbursement
CCM Airlines reimbursement
Klm Reimbursement
Neos Air reimbursement
Great Dane Airlines reimbursement
Lumiwings reimbursement
Eastern Airlines reimbursement
GOL reimbursement
Frontier Airlines reimbursement
T'way Air reimbursement
Scoot Airlines reimbursement
Tarom reimbursement
Mcs Aerocarga reimbursement
Fly540 reimbursement
Bluebird Airways reimbursement
Miami Air reimbursement
Azul Airlines reimbursement
Garuda Indonesia reimbursement
Ryanair Reimbursement
Malmo Aviation reimbursement
Tap Portugal reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2023 AirHelp