Reimbursement and Compensation: Tap Portugal
At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of the UK or Europe you could be owed up to £520 per person (€600 in the EU), thanks to air passenger rights laws. Click below to start checking how much you're entitled to in Tap Portugal delay compensation and Tap Portugal cancellation compensation. Our expert team is ready to help you claim it.
Tap Portugal Flight Cancellation Compensation
Regardless of whether you're at home or abroad when you find out about your Tap Portugal flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Tap Portugal should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Tap Portugal cancelled flight compensation to help make up for the disruption.
Under UK and EU regulations, Tap Portugal should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Tap Portugal will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Tap Portugal flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
Delayed or cancelled flight with Tap Portugal? Find out if you're owed up to £520 in compensation
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Tap Portugal Flight Delay Compensation
Whenever you're kept waiting by Tap Portugal flight delays, it's worth checking whether you're entitled to compensation for your time. If Tap Portugal is responsible for the delay, both UK and EU regulations say that passengers are owed up to £520 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Tap Portugal will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Tap Portugal flight delay compensation claims with the exact delay time.
Airlines like Tap Portugal do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
Claim up to £520 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.
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What do Air Passenger Rights Say?
EC 261 applies to almost all of Tap Portugal's flights, since Tap Portugal has their HQ in the EU. The regulation lays out the care passengers can expect from airlines in the event of flight delays, cancellations, and overbookings, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim compensation for past flights under EC 261 — often you can still claim for flights in the past 3 years.
Which Tap Portugal Flights are Covered by EC 261?
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
How Much Tap Portugal Flight Compensation?
Table shows values in € as specified in EC 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
About Tap Portugal
TAP Air Portugal is the flag carrier airline of Portugal, headquartered at Lisbon Airport which also serves as its hub.
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