Reimbursement and Compensation: Virgin Atlantic

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At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to £520 (£520) per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Virgin Atlantic delay compensation and Virgin Atlantic cancellation compensation. Our expert team is ready to help you claim it.

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Virgin Atlantic Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Virgin Atlantic flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Virgin Atlantic should find you a new flight, or offer you a full refund.

Delayed or canceled flight with Virgin Atlantic? Find out if you're owed up to £520 in compensation

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Virgin Atlantic Canceled Flight Compensation

In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Virgin Atlantic can't offer an acceptable replacement. Additionally, for any Virgin Atlantic flight cancellation less than 14 days before the flight, passengers may also be eligible for Virgin Atlantic flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave Virgin Atlantic no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Virgin Atlantic also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Virgin Atlantic Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 per person
Internal EU flights over 1,500 kmUp to £350 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 per person
Non-internal EU flights over 3,500 kmUp to £520 per person

Table shows values in € as specified in EC 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Virgin Atlantic flight was canceled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

About Virgin Atlantic

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