Reimbursement and Compensation: Azores Airlines


It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (£520) per person in Azores Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or Azores Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Azores Airlines simple!

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Azores Airlines Flight Delay Compensation

Any Azores Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

Delayed or canceled flight with Azores Airlines? Find out if you're owed up to £520 in compensation

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Azores Airlines Canceled Flight Compensation

In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Azores Airlines can't offer an acceptable replacement. Additionally, for any Azores Airlines flight cancellation less than 14 days before the flight, passengers may also be eligible for Azores Airlines flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave Azores Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Azores Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

As an airline headquartered within the EU, Azores Airlines ensures that the vast majority of its flights are protected by EC Regulation 261, a comprehensive law safeguarding air passenger rights worldwide.

Under UK 261, passengers have the right to claim compensation when they face delays, cancellations, or overbookings that are not due to their own actions. Furthermore, passengers can even claim compensation for past flights, with the possibility to request it for flights within the past 3 years.

Which Azores Airlines flights are covered by EC Regulation 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Azores Airlines Flight Compensation?

All flights under 1,500 kmUp to £220 (€250) per person
Internal EU flights over 1,500 kmUp to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 (€400) per person
Non-internal EU flights over 3,500 kmUp to £520 (€600) per person

Table shows values in € as specified in UK 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Azores Airlines flight was canceled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

About Azores Airlines

Azores Airlines is a renowned airline company operating in the beautiful Azores archipelago. With a fleet of modern and comfortable aircraft, Azores Airlines ensures a pleasant and safe travel experience for its passengers. Offering a wide range of domestic and international flights, the airline connects travelers to numerous destinations across Europe, North America, and Africa. The most important hubs of Azores Airlines are located at Ponta Delgada Airport and Lisbon Portela Airport, facilitating convenient connections for passengers. With a commitment to Customer satisfaction, Azores Airlines provides exceptional service, ensuring that passengers' needs are met throughout their journey. Whether you are traveling for business or leisure, Azores Airlines is your reliable choice. Book your flights with Azores Airlines today and explore the breathtaking beauty of the Azores and beyond.

Contact Information:

  • Website:

  • Customer Service International Number: +351 296 209 720

  • Email: [email protected]

  • Headquarters Address: Azores Airlines, Aeroporto Internacional João Paulo II, 9504-531 Ponta Delgada, São Miguel, Azores, Portugal

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