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Reimbursement and Compensation: SAS Scandinavian Airlines

If you’ve been unfortunate enough to experience a delayed flight with Scandinavian Airlines, then you’ve come to the right place for compensation. Here is all you need to know about how to claim reimbursement and compensation SAS Scandinavian Airlines:

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Had a Delayed or Cancelled Flight with SAS Scandinavian Airlines? Check your Compensation

SAS Scandinavian Airlines Flight Delays Compensation

Obviously, airlines make every effort to stick to their advertised schedules, but sometimes things don’t go according to plan. Should this happen, AirHelp can take all the administrative heavy lifting off your hands and pursue the flight delay compensation claim on your behalf. We can help you with your SAS compensation so you get what you deserved for your troubles.

There’s no need to fill out any complicated forms if your SAS flight has been delayed. All you have to do is tap in your flight details and we’ll tell you if your delay qualifies. Our team of trusted industry experts know the law inside out, so you don’t have to waste time going back-and-forth with the airline, or, as can happen, having to go to a small claims court to make your case.

Your right to compensation for a delayed flight depends on a few different factors, but essentially it boils down to whether or not it was SAS Scandinavian Airlines’ fault. That defines if you can get SAS flight delay compensation. You might be offered a voucher to smooth things over while you wait, but we’ve heard of instances when this form actually waives your right to the full compensation. So, the best thing you can do right now is select the ‘Check Compensation’ button and let us check your eligibility.

As soon as you do that, we’ll be able to tell you if your delayed SAS Scandinavian Airlines flight is eligible. We just need your flight number, email address and a couple of other details to get your money to you as soon as we can for your SAS delay compensation.

SAS plane
Delayed Flight with SAS? Claim up to €600 in compensation if your flight has been delayed, cancelled or overbooked within the last three years. Check your Compensation

SAS Scandinavian Airlines Flight Cancellation Compensation

Sometimes, Scandinavian Airlines cancels flights. This happens with all airlines and for a variety of different reasons. If they can, Scandinavian Airlines are generally willing to rebook you onto another flight at no extra charge. In fact, in most cases of cancelled flights, the SAS systems will automatically rebook you. You can change this if the flight isn’t suitable, or you no longer wish to travel.

Tickets can be re-booked on the SAS website for €65 per person, per segment within Europe. If rebooking to a higher price category, you will pay the difference between the two fares plus, the change fee. But if you wish to cancel your flight, you must do so within 24 hours after your purchase.

AirHelp’s ‘Justice as a Service’ comes into the picture when SAS cancels a flight but doesn’t give you 14 days’ notice or offer to re-route you. If that’s the case, then a piece of European legislation called EC 261 entitles you to flight cancellation compensation as part of your rights as an air passenger within the European Union.  

The law’s on your side unless extraordinary circumstances are involved. Lightning strikes. Medical emergencies. Strikes by the airport or air traffic control (but not airline) staff. These all count as extraordinary circumstances and the law – perfectly reasonably – deems these to be out of the control of the airlines.

An airline might say that a flight cancellation is happening because of “technical difficulties” or “operational difficulties”. But these don’t count as “extraordinary circumstances”, so you are still eligible for flight cancellation compensation. If in doubt about what exactly has caused the cancellation, just tap the ‘Check Compensation’ button and get started with your claim.

Our team of trusted legal industry experts will be able to tell you if your cancelled SAS Scandinavian Airlines flight is eligible. We just need your flight number, email address and a couple of other details to get your money to you as soon as we can.

Update: SAS Cancellations Due to Staffing Issues

If SAS has cancelled your flight due to their staffing issues, no matter if they were operated by SAS or any of their subcontractorsit’s important to be aware of your passenger rights. You could be eligible for up to €600 compensation.

Ensuring staff are available falls under the responsibility of the airline. As such you would be covered by EU regulation EC 261 which states that airlines must compensate their passengers for flight delays and cancellations. 

Use the ‘Check Compensation’ button to check, and to begin your claim for your SAS delay compensation.

Cancelled Flight? Claim up to €600 in compensation if your flight has been delayed, cancelled or overbooked within the last three years. Check your Compensation

How much compensation am i entitled to for flight delays with SAS Scandinavian Airlines?

According to the EC261 and Air passenger rights in Europe, passengers can request the following levels of compensation for delayed flights:

  • €250 for flights delayed three hours or more, where the flying distance is less than 1,500km
  • €400 for flights delayed three hours or more, where the flying distance is between 1,500km and 3,500km - or more than 1,500km within the EU
  • €300 for flights delayed between three and four hours
  • €600 for flights delayed more than four hours where the flying distance is more than 3,500km - or between an EU and non-EU airport.

If your flight is delayed five hours or more, the airline legally has to give you all of the following:

  • A full refund for the flight
  • A full refund for other flights from the airline that you won't use in the same booking, eg an onward or return flight if you're part-way through a journey
  • A flight back to the airport you originally departed from
  • Food and drinks
  • Access to phone calls and e-mail
  • Accommodation if you're delayed overnight as well as transportation between the airport and the hotel

Why should I claim my compensation with AirHelp?

Each year almost nine million passengers are entitled to compensation for delayed and cancelled flights as well as denied boarding and yet 87% of travellers don’t know their rights.

Only 66% of these people will file for the compensation that they legally deserve.

68% travellers feel uninformed by airlines following a flight disruption so AirHelp is the perfect solution for frustrated, time-poor passengers that have experienced delays that are out of their control, offering these travellers a hassle-free experience for gaining the compensation that is rightfully theirs.

I’m very happy of all your help and…

I’m very happy of all your help and services! Very professional, easy and fast.
Thanks again!

- Jorgen

I would fully recommend using AirHelp.

I would fully recommend using AirHelp to anyone who has experienced a cancelled flight. The communication was easy and the money that we were compensated with is now in my account. This is all after the airline refused any sort of compensation or real apology. Excellent work, folks.


- Family

About SAS Scandinavian Airlines

SAS, Scandinavian Airlines, is the biggest Swedish Airline. Scandinavian competitors include Finnair & Norwegian. The airline was founded 1946 and changed its name to SAS 1951.

SAS Scandinavian Airlines Headquarters

SAS, Scandinavian Airlines is headquartered in Stockholm, Sweden. The airline is a founding member of the Star Alliance group with other major airlines such as Lufthansa and Singapore Airlines.

Airline IATA Code: SK

Address: SAS Head Office, Frösundaviks Allé 1, 195 87 Stockholm, Sweden