Reimbursement and Compensation: Azul Airlines
"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or canceled. But for European departures at least you might also be able to claim flight delay or Azul Airlines cancellation compensation under a law known as UK 261. You could be owed as much as £520 (€600) per person.
Click below to find out how much Azul Airlines flight compensation you're owed and how we can help you get it.
All airlines
All countries
No Win, No Fee
Azul Airlines Flight Cancellation Compensation
While Azul Airlines isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Azul Airlines compensation payout.
With any Azul Airlines flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was canceled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to £520 per person in compensation.
If Azul Airlines was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.
Because there are these exceptions, the easiest way to check if you're owed Azul Airlines canceled flight compensation is to use our free compensation calculator.
All airlines
All countries
No Win, No Fee
Azul Airlines Flight Delay Compensation
If you've been on a late flight departing from a European airport, it's worth checking if you're owed Azul Airlines flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to £520 per person in compensation from their airline.
It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.
One important exclusion is for those Azul Airlines flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.
But if the delay is due to something they can control — such as a strike by Azul Airlines staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Azul Airlines claim.
Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
All airlines
All countries
No Win, No Fee
What's Covered Under EU Air Passenger Rights?
Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like Azul Airlines take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.
All passengers on a flight departing from a European airport are covered by UK 261. However, as Azul Airlines is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.
Which Azul Airlines Flights are Covered by UK 261?
Covered by UK 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Azul Airlines Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 (€250) per person |
Internal EU flights over 1,500 km | Up to £350 (€400) per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
All paying passengers are treated equally by UK 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
About Azul Airlines
Azul Airlines, a renowned Brazilian carrier, is committed to providing exceptional air travel experiences. With a modern fleet of over 140 aircraft, including Embraer E195-E2 and Airbus A320neo, Azul ensures utmost comfort and safety for its passengers. Operating across an extensive network, the airline serves more than 100 destinations throughout Brazil, the Americas, and Europe. Azul Airlines boasts a number of important hubs, including Viracopos International Airport in Campinas, São Paulo, and Guarulhos International Airport in São Paulo. These strategic locations enable seamless connections for travelers, enhancing convenience and accessibility. Passengers can rely on Azul's commitment to Customer satisfaction, as the airline offers a range of amenities and services. From spacious seating and delectable onboard dining options to personalized entertainment and efficient baggage handling, Azul Airlines prioritizes passenger comfort and convenience.
Contact Information:
Website: https://www.voeazul.com.br/
Customer Service International Number: +55 11 4003 1118
Headquarters Address: Azul Linhas Aéreas Brasileiras S.A., Alameda Santos, 787, São Paulo, SP, 01419-001, Brazil
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
04/10/2024 | 10:20 | TP429 | Tap Air Portugal | ORY (ORY) Lisbon (LIS) | Cancelled | Check Compensation |
04/10/2024 | 08:45 | TP940 | Tap Air Portugal | LIS (LIS) Geneva (GVA) | Cancelled | Check Compensation |
04/10/2024 | 08:30 | AD4103 | Azul Airlines | VCP (VCP) Maringá (MGF) | Cancelled | Check Compensation |
04/10/2024 | 08:25 | AD5122 | Azul Airlines | RRJ (RRJ) São Paulo (CGH) | Cancelled | Check Compensation |
04/10/2024 | 08:20 | AD4867 | Azul Airlines | GYN (GYN) Campinas (VCP) | Cancelled | Check Compensation |
04/10/2024 | 07:55 | AD5164 | Azul Airlines | CNF (CNF) Rio De Janeiro (RRJ) | Cancelled | Check Compensation |
04/10/2024 | 07:05 | AD2706 | Azul Airlines | VCP (VCP) Brasília (BSB) | Cancelled | Check Compensation |
04/10/2024 | 06:45 | AD5145 | Azul Airlines | RRJ (RRJ) Campinas (VCP) | Cancelled | Check Compensation |
04/10/2024 | 06:25 | AD5121 | Azul Airlines | CGH (CGH) Rio De Janeiro (RRJ) | Cancelled | Check Compensation |
04/10/2024 | 06:25 | AD5227 | Azul Airlines | RRJ (RRJ) São Paulo (CGH) | Cancelled | Check Compensation |
- Cancelled
TP429
•Tap Air Portugal
Paris
••Lisbon
ORY
LIS
Check Compensation04/10/2024
10:20
- Cancelled
TP940
•Tap Air Portugal
Lisbon
••Geneva
LIS
GVA
Check Compensation04/10/2024
08:45
- Cancelled
AD4103
•Azul Airlines
Campinas
••Maringá
VCP
MGF
Check Compensation04/10/2024
08:30
- Cancelled
AD5122
•Azul Airlines
Rio De Janeiro
••São Paulo
RRJ
CGH
Check Compensation04/10/2024
08:25
- Cancelled
AD4867
•Azul Airlines
Goiânia
••Campinas
GYN
VCP
Check Compensation04/10/2024
08:20
- Cancelled
AD5164
•Azul Airlines
Belo Horizonte
••Rio De Janeiro
CNF
RRJ
Check Compensation04/10/2024
07:55
- Cancelled
AD2706
•Azul Airlines
Campinas
••Brasília
VCP
BSB
Check Compensation04/10/2024
07:05
- Cancelled
AD5145
•Azul Airlines
Rio De Janeiro
••Campinas
RRJ
VCP
Check Compensation04/10/2024
06:45
- Cancelled
AD5121
•Azul Airlines
São Paulo
••Rio De Janeiro
CGH
RRJ
Check Compensation04/10/2024
06:25
- Cancelled
AD5227
•Azul Airlines
Rio De Janeiro
••São Paulo
RRJ
CGH
Check Compensation04/10/2024
06:25
Air France: Claim Compensation and Refunds with Delayed Flights and Cancellations
Get Reimbursement and Compensation: Laudamotion
KLM: Claim Flight Compensation and Refunds under EC261 for Delayed or Cancelled Flights
Refund, Reimbursement, and Compensation: Transavia
Refunds, Reimbursement, and Compensation: Air Canada
Refunds, Reimbursement, and Compensation: Air India
Refunds, Reimbursement, and Compensation: Air Serbia
Refunds, Reimbursement, and Compensation: American Airlines
Refunds, Reimbursement, and Compensation: Delta Airlines
Refunds, Reimbursement, and Compensation: Eurowings
Refunds, Reimbursement, and Compensation: Finnair
Refunds, Reimbursement, and Compensation: Iberia
Refunds, Reimbursement, and Compensation: Lufthansa
Refunds, Reimbursement, and Compensation: Qatar Airways
Refunds, Reimbursement, and Compensation: Royal Air Maroc
Refunds, Reimbursement, and Compensation: Ryanair
Refunds, Reimbursement, and Compensation: Turkish Airlines
Refunds, Reimbursement, and Compensation: Volotea
Refunds, Reimbursement, and Compensation: Vueling
Reimbursement and Compensation: Aer Lingus
Reimbursement and Compensation: Air Dolomiti
Reimbursement and Compensation: Air Europa
Reimbursement and Compensation: Air Transat
Reimbursement and Compensation: Austrian Airlines
Reimbursement and Compensation: Avianca
Reimbursement and Compensation: Azores Airlines
Reimbursement and Compensation: British Airways
Reimbursement and Compensation: Brussels Airlines
Reimbursement and Compensation: Chair Airlines
Reimbursement and Compensation: Croatia Airlines
Reimbursement and Compensation: Easyjet
Reimbursement and Compensation: El Al Israel Airlines
Reimbursement and Compensation: Emirates
Reimbursement and Compensation: Etihad Airways
Reimbursement and Compensation: Gol Airlines
Reimbursement and Compensation: Iceland Air
Reimbursement and Compensation: Jet Airways
Reimbursement and Compensation: Latam Airlines Group
Reimbursement and Compensation: Lot Polish Airlines
Reimbursement and Compensation: Norwegian Air Shuttle
Reimbursement and Compensation: Sas Scandinavian Airlines
Reimbursement and Compensation: Sunexpress
Reimbursement and Compensation: Swiss Airlines
Reimbursement and Compensation: United Airlines
Reimbursement and Compensation: Virgin Atlantic
Reimbursement and Compensation: Wizz Air
Tap Air Portugal: Claim Compensation and Refunds with Flight Delays and Cancellations
TUI Flight Delay, Cancellation & Luggage Compensation: A Comprehensive Guide
AirHelp has been featured in: