Reimbursement and Compensation: Thai Airways


If you've experienced delays or cancellations on Thai Airways International, you may be eligible for compensation of up to £520 per person.

Based on the airline's most recent on-time performance data, out of 13 flight departures in the last 24 hours, 0.00% were on time.

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Thai Airways International: Flights canceled today

How many flights were canceled today?

Thai Airways International Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Thai Airways International flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Thai Airways International should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Thai Airways International canceled flight compensation to help make up for the disruption.

Under EU regulations, Thai Airways International should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Thai Airways International will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Thai Airways International flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Thai Airways? Find out if you're owed up to £520 in compensation

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Thai Airways International: Flight delays today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 0 Thai Airways International flights were delayed 3 hours or more.
  • Of 0 flights, 0.00% were delayed over 3 hours. That rate was 0.00% for international flights.
  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.
  • See more Thai Airways International stats

Thai Airways International Flight Delay Compensation

If you've experienced a delay due to Thai Airways International, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Thai Airways International for 3 hours or more are entitled to up to £520 per person.

When filing for flight delay compensation, Thai Airways International will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Thai Airways International flight delay compensation.

Airlines like Thai Airways International aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.

For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Air Passenger Rights and Flight Compensation

Because Thai Airways International is based within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive laws for air passenger rights.

The UK 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.

Which Thai Airways International flights are covered by EC Regulation 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Thai Airways International Flight Compensation?

Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

The table displays values in € as specified in EC Regulation 261.

As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.

Flight Statistics: Delays and Cancellations of Thai Airways International

Punctuality of Thai Airways International (24 hours):

Total Flights: 13
On-Time Flights: 0
Punctuality Rate: approximately 0.00% of all flights were on time
Long Delays (greater than 3 hours): 0
Flight Cancellations: 0

The number of flights displayed is an estimate based on internal and third-party databases.

About Thai Airways

Thai Airways International Public Company Limited, commonly referred to as Thai Airways, is the flag carrier airline of Thailand. Established in 1960, Thai Airways has grown to become one of the largest airlines in the Asia-Pacific region. With a modern fleet of over 80 aircraft, including Boeing and Airbus models, Thai Airways offers a comfortable and reliable travel experience to its passengers. Operating to more than 80 destinations across Asia, Europe, and Oceania, Thai Airways connects travelers to major cities worldwide. Bangkok's Suvarnabhumi Airport serves as the airline's primary hub, offering convenient connections for both domestic and international flights. Additionally, Thai Airways has secondary hubs at Phuket International Airport and Chiang Mai International Airport, further expanding its reach within Thailand. Known for its exceptional service, Thai Airways has received numerous awards and accolades for its commitment to passenger satisfaction. From comfortable seating to delectable in-flight meals, the airline ensures a pleasant journey for all travelers.

Contact Information:

  • Website:
  • Customer Service International Number: +66 2 356 1111
  • Email: [email protected]
  • Headquarters Address: Thai Airways International Public Company Limited, 89 Vibhavadi Rangsit Road, Bangkok 10900, Thailand

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