Reimbursement and Compensation: Loganair
At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to £520 (€600) per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Loganair delay compensation and Loganair cancellation compensation. Our expert team is ready to help you claim it.
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Loganair Flight Cancellation Compensation
Regardless of whether you're at home or abroad when you find out about your Loganair flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Loganair should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Loganair canceled flight compensation to help make up for the disruption.
Under EU regulations, Loganair should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Exceptions:
Loganair will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Loganair flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
Loganair Flight Delay Compensation
Whenever you're kept waiting by Loganair flight delays, it's worth checking whether you're entitled to compensation for your time. If Loganair is responsible for the delay, EU regulations say that passengers are owed up to £520 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Loganair will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Loganair flight delay compensation claims with the exact delay time.
Exceptions:
Airlines like Loganair do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
What do EU Air Passenger Rights Say?
UK 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim for past flights under UK 261 — often you can still claim for flights in the past 3 years.
The regulation applies to all flights that depart from a European airport, but as Loganair is a European airline, passengers are given extra protection by UK 261, and flights into Europe are covered too, even when they depart from outside the EU.
Which Loganair Flights are Covered by UK 261?
Covered by UK 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Loganair Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 (€250) per person |
Internal EU flights over 1,500 km | Up to £350 (€400) per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
About Loganair
Loganair is a reputable airline company based in Scotland. With a fleet of modern aircraft, including Embraer and ATR models, Loganair operates flights to numerous destinations across the United Kingdom and Europe. As a regional airline, it serves over 40 destinations, connecting major cities, remote islands, and popular tourist spots. Loganair's primary hubs are located in Glasgow, Edinburgh, Aberdeen, and Inverness, providing convenient connections for travelers. Known for its exceptional
Contact Information:
- Website: https://www.loganair.co.uk/
- Customer Service International Number: +44 344 800 2855
- Headquarters Address: Loganair Limited, Edinburgh Airport, Edinburgh EH12 9DN, United Kingdom
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