Reimbursement and Compensation: Twin Jet

While airlines like Twin Jet make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Twin Jet flight delays.

Under an EU law known as UK 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to £520 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under UK 261.

What's more, you generally have up to 3 years to make a flight delay compensation Twin Jet claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

In the event of any Twin Jet flight cancellation, Europe's air passenger rights laws are clear: Twin Jet must offer you alternative transport to your destination, or a refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to £520 per person in compensation.

Generally speaking, when Twin Jet cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

If Twin Jet can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are canceled at the last minute have valid claims to Twin Jet canceled flight compensation.

That's unless the cancellation was caused by an event Twin Jet can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Because Twin Jet has its headquarters within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive air passenger rights laws.

The UK 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, canceled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Twin Jet Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

There are exceptions and special circumstances which may impact how much compensation Twin Jet owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Twin Jet is a renowned French regional airline that operates scheduled flights across Europe. With a modern fleet consisting of 15 aircraft, including Embraer ERJ 145 and Beechcraft 1900D, Twin Jet ensures a comfortable and safe journey for its passengers. The airline serves over 25 destinations, connecting major cities and regional airports, making it an ideal choice for both business and leisure travelers. Twin Jet's primary hubs are located in Lyon-Saint Exupéry Airport and Marseille Provence Airport, providing convenient connections for seamless travel experiences. With a focus on punctuality and Customer satisfaction, Twin Jet offers reliable services that cater to the needs of its discerning passengers. Book your next flight with Twin Jet and experience exceptional service in the skies.