Reimbursement and Compensation Guide: Air Greenland


Having helped over 16 million passengers, AirHelp is the leading air passenger rights organisation in the world. We help you get up to £520 (€600) per person in Air Greenland delay compensation or Air Greenland cancellation compensation, stress-free.

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Your right to Air Greenland Flight Compensation

Whenever a flight is delayed or cancelled it can completely ruin your travel plans. Not only do you end up wasting long hours at the airport, but it can also come with unexpected expenses such as having to buy food and other essentials while you wait. Plus, you’re also likely to miss out on scheduled events or important meetings at your destination.

That is why a law known as UK 261 was established. It provides passengers with compensation, as well as the right to care. As UK 261 covers all airlines operating out of, and traveling within the EU, you are entitled to Air Greenland flight compensation in the event of a delay, cancellation, or overbooking.

Generally speaking, lengthy delays in excess of 3 hours qualify for Air Greenland compensation, but only if the airline was considered to be responsible for the disruption.

Air passengers affected by delays can expect to receive as much as £520 per person. Check your flight now.

How much Air Greenland flight delay compensation are you owed?

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Claiming for Air Greenland Delay Compensation

When are you eligible for claiming flight delay compensation? Air Greenland will try to get you to your destination on time, but if your flight landed more than 3 hours late, your flight could qualify for compensation.

It pays to ask Air Greenland what the cause of the delay was, if they haven’t already informed you. If the delay was caused by something outside of their control, such as severe weather conditions, medical emergencies, safety threats, or any other extraordinary circumstance, then they will not be required to pay compensation.

However, regardless of whether the situation was out of their hands or not, they must still provide you with essential care while you wait. You are entitled to receive food, refreshments, and accommodation.

If you think you are eligible for compensation, be sure to keep all important documents, such as your boarding pass and flight confirmation, as well as any receipts that prove that the delay has cost you unexpectedly. It may also help to take photos of the airport and departures board to prove that your flight has been delayed.

Still unsure whether your flight qualifies for Air Greenland flight delay compensation? Try our Eligibility Check and find out how much you’re owed in minutes.

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Claiming for Air Greenland cancelled Flight Compensation

How do you know if you are eligible for Air Greenland flight cancellation compensation?

For your flight to qualify for cancelled flight compensation, the flight must have been cancelled less than 14 days before the scheduled date of departure, and must not be caused by an extraordinary circumstance — that is, a situation that's outside of the airline’s control.

If Air Greenland manages to inform you of the cancellation more than 14 days ahead of time, then you will not be given any compensation. However, they are still required to give you a replacement flight to your destination or offer you a refund should you no longer choose to travel.

When they do offer you a replacement flight, remember that you should never have to pay anything extra — even if they choose to upgrade your seats. If you somehow end up with downgraded seats, then they must pay you the difference in price.

Since Air Greenland is an EU airline and is covered by UK 261, air passengers that are flying with them are protected by UK 261, but only if they are flying in the EU.

Learn more about flight cancellation.

Which Air Greenland Flights are Covered by UK 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Air Greenland Flight Compensation Can You Receive?

Distance Compensation
All flights under 1,500 km Up to £220 (€250) per person
Internal EU flights over 1,500 km Up to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 km Up to £350 (€400) per person
Non-internal EU flights over 3,500 km Up to £520 (€600) per person

Table shows values in € as specified in UK 261

How much compensation you are owed is dependent on the distance of the flight. You can get up to £520 in compensation. However, there are some exceptions, so it always helps to check exactly how much you’re owed with our Compensation Checker.

About Air Greenland

Air Greenland is a renowned airline company that operates in Greenland, offering convenient and reliable air travel services. With a fleet of modern aircraft, including Airbus A330-200 and Dash 8-Q200, Air Greenland ensures a comfortable and safe journey for its passengers. The airline serves numerous destinations, connecting Greenland with major cities across North America and Europe. Its most important hubs are located in Nuuk, Kangerlussuaq, and Ilulissat, providing seamless connections for travelers. Air Greenland is recognized for its exceptional

  • Customer Service and commitment to environmental sustainability. Whether you are planning a business trip or an adventurous vacation, Air Greenland is your trusted partner in air travel.

    Contact Information:

    • Website:
    • Customer Service International Number: +299 70 13 00
    • Email: [email protected]
    • Headquarters Address: Air Greenland, PO Box 1012, 3900 Nuuk, Greenland

  • Don’t miss out on what is owed to you. Claim for a delayed, cancelled, or overbooked flight and you could get as much as £520.

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