Reimbursement and Compensation: Sky Express

While airlines like Sky Express make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Sky Express flight delays.

Under an EU law known as UK 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to £520 in compensation.

There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under UK 261.

What's more, you generally have up to 3 years to make a flight delay compensation Sky Express claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.

In the event of any Sky Express flight cancellation, Europe's air passenger rights laws are clear: Sky Express must offer you alternative transport to your destination, or a refund if that's what you'd prefer.

In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to £520 per person in compensation.

Generally speaking, when Sky Express cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

If Sky Express can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are canceled at the last minute have valid claims to Sky Express canceled flight compensation.

That's unless the cancellation was caused by an event Sky Express can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.

You can learn more about flight cancellation compensation here.

Because Sky Express has its headquarters within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive air passenger rights laws.

The UK 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, canceled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.

Which Sky Express Flights are Covered by UK 261?

Table shows values in € as specified in UK 261

There are exceptions and special circumstances which may impact how much compensation Sky Express owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Sky Express is a renowned airline company that offers exceptional air travel services to passengers. With a modern and diverse fleet of aircraft, including Boeing and Airbus models, Sky Express ensures a safe and comfortable journey for its Customers. Operating across an extensive network, the airline serves numerous destinations worldwide, connecting travelers to both domestic and international locations. Sky Express has established key hubs in strategic locations, such as New York, London, Dubai, and Tokyo, facilitating seamless connections and convenient travel options for passengers. With a strong focus on Customer satisfaction, the airline strives to provide top-notch service, punctuality, and competitive fares. Whether you are planning a business trip or a leisure getaway, Sky Express is your ideal choice for a reliable and enjoyable air travel experience.

Contact Information:

• Website: https://www.skyexpress.ru/
• Customer Service International Number: +7 495 705 05 05
• Email: [email protected]
• Headquarters Address: Sky Express, 36, Leningradskoe shosse, 125993 Moscow, Russia