How to get Reimbursement and Compensation: Beijing Capital Airlines
How can you get Beijing Capital Airlines delay compensation? AirHelp can help you understand your rights and make a claim for up to £520 (€600) per person. We have helped millions of passengers get the compensation they are owed, hassle-free. We handle all legal matters and paperwork for you — so that you don’t have to.
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What are your Rights When it Comes to Beijing Capital Airlines Flight Compensation?
Flight delays and cancellations do happen, and oftentimes, there is very little that air passengers can do about it.
However, for flights that are departing within the EU, you may be able to claim for Beijing Capital Airlines flight compensation, even though they are not a European airline. This is because of a regulation known as UK 261.
According to this regulation, all flights departing from an EU airport are protected, which means that you can claim Beijing Capital Airlines compensation in the event of a delay, cancellation, or overbooking. Unfortunately, though the departures are covered, the same cannot be said for arrivals. If your Beijing Capital Airlines flight arrives in the EU from an airport that is outside of the EU, you are not covered by UK 261.
You can find out more about your rights here.
Getting Beijing Capital Airlines Flight Delay Compensation
Flight delays are never fun. The stress, the confusion, the long hours waiting at the airport — it can be extremely frustrating and even cause you to miss out on pre-planned tours, events, and other time-sensitive engagements at your destination.
Generally, you are eligible for flight delay compensation from Beijing Capital Airlines if you are departing from an EU airport, and if you are delayed by more than 3 hours. Depending on the length of the delay and the distance travelled, you can get up to £520 in compensation.
You are also entitled to receive care including free food, refreshments, and, during lengthier delays, a hotel room, as well as free transfers to and from the airport.
However, not all Beijing Capital Airlines flight delays are eligible for compensation. One notable exception is in cases known as extraordinary circumstances, which include bad weather; as well as health, safety, or security threats; and airport personnel strikes and political unrest. In these cases, Beijing Capital Airlines might have no choice but to delay the flight to ensure the safety of its passengers.
Learn more about flight delays here.
Getting Beijing Capital Airlines cancelled Flight Compensation
You can get up to £520 in Beijing Capital Airlines flight cancellation compensation, provided that your flight was cancelled less than 14 days before you were set to depart, and that the airline was considered responsible for the issue. The flight must also have been scheduled to depart from an EU airport. You can check what is covered in the table below.
If you think you're eligible for Beijing Capital Airlines flight cancellation compensation, be sure to hold onto all of your flight documents. Remember that you have the right to care — which means that the airline must provide you with necessary food, refreshment, and lodgings while you wait for your replacement flights.
You are entitled to a replacement flight to your final destination free of charge — if you choose to travel. Otherwise, you also have the option to ask for a refund.
There are exceptions to receiving compensation, however — if your replacement flight arrives at a similar time to your original arrival time, Beijing Capital Airlines is not obligated to pay compensation. You only receive compensation for lost time.
Learn more here.
Which Beijing Capital Airlines Flights are Covered by UK 261?
Covered by UK 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Beijing Capital Airlines flight compensation can you Expect?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to £220 (€250) per person |
Internal EU flights over 1,500 km | Up to £350 (€400) per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
If your disrupted flight meets all the requirements of UK 261, you can expect to receive up £520, depending on the travel distance of your flight. However, there may be a few exceptions, so be sure to check with our Compensation Checker. You can claim for flights that occurred in the past 3 years.
About Beijing Capital Airlines
Beijing Capital Airlines is a renowned Chinese airline company that operates both domestic and international flights. With its headquarters in Beijing, the airline is a subsidiary of the Hainan Airlines Group. Beijing Capital Airlines boasts a modern fleet of aircraft, including Airbus A319, A320, and A330 models, ensuring a comfortable and safe travel experience for its passengers. The airline serves a wide range of destinations, both within China and abroad. With an extensive network, Beijing Capital Airlines connects travelers to major cities such as Beijing, Shanghai, Guangzhou, and Chengdu, as well as international destinations like Tokyo, Seoul, Moscow, and Madrid. Passengers can enjoy a seamless travel experience with convenient connections and efficient service. As for its hubs, Beijing Capital Airlines operates primarily from Beijing Capital International Airport, one of the busiest airports in the world. This strategic location allows for easy access to domestic and international routes, providing passengers with numerous travel options.
Contact Information:
- Website: https://www.capitalairlines.com.cn/
- Customer Service International Number: +86 4006 999 999
- Headquarters Address: Beijing Capital Airlines, Capital Airlines Building, 2 Liangmahe South Street, Chaoyang District, Beijing, China
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