It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $700 (€600) per person in Azerbaijan Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or Azerbaijan Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Azerbaijan Airlines simple!
Any Azerbaijan Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
No win, no fee
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and Azerbaijan Airlines can't offer an acceptable replacement. Additionally, for any XXX flight cancellation less than 14 days before the flight, passengers may also be eligible for XXX flight cancellation compensation, up to $700 per person.
That's unless there were some kind of extraordinary circumstances which gave XXX no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like XXX also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
No win, no fee
Even though Azerbaijan Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with XXX are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, XXX cancellation compensation, or overbooking compensation if XXX is responsible for the issue. That's in addition to their rights to a flight refund.
Unfortunately, the same protections don't apply for flights going the other way. XXX passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||❌ No|
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
No win, no fee
Air Senegal reimbursement
Empire Airlines reimbursement
Blue Islands reimbursement
Surinam Airways reimbursement
Wideroe Airlines reimbursement
Jet Time reimbursement
Sun Country Airlines reimbursement
Longjiang Airlines reimbursement
Wind Rose Aviation reimbursement
Par Avion Airlines reimbursement
Garuda Indonesia reimbursement
Qantas Airways reimbursement
Mcs Aerocarga reimbursement
Southwest Airlines reimbursement
Bh Air reimbursement
EWA Air reimbursement
Cathay Pacific reimbursement
Air Caraibes reimbursement
Trade Air reimbursement
Air Armenia reimbursement
Kenya Airways reimbursement
Stobart Air reimbursement
Bluebird Airways reimbursement
Skyward Express reimbursement
AirHelp has been featured in:
AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.
Copyright © 2022 AirHelp