Excellent

217,491

reviews on

Trustpilot

Reimbursement and Compensation: Vietnam Airlines

AirHelpAirlines
VN

If you’ve experienced flight delays or cancellations with Vietnam Airlines, you may be entitled to receive up to £520 in compensation per person.

Vietnam Airlines’s latest on-time performance data reveals that out of 3324 flight departures in the last 24 hours, 36.88% departed on time.

Check Compensation

or

Use your boarding pass

The fastest way to check if you're eligible

UploadScan

All airlines

All countries

No Win, No Fee


Vietnam Airlines: Flights Canceled Today

How many flights were canceled today?

  • According to our most recent data Vietnam Airlines canceled 171 flights in 24 hours.

  • 6.86% of domestic flights and 0.00% of international flights have been canceled.

  • If your flight was canceled and you had less than 14 days notice, you could be owed up to £520 compensation. Check here.

Flight Cancellation Compensation Vietnam Airlines

Regardless of whether you're at home or abroad when you find out about your Vietnam Airlines flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Vietnam Airlines should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Vietnam Airlines cancelled flight compensation to help make up for the disruption.

Under UK and EU regulations, Vietnam Airlines should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Vietnam Airlines will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Vietnam Airlines flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Delayed or canceled flight with Vietnam Airlines? Find out if you're owed up to £520 in compensation


Vietnam Airlines: Flight Delays Today

How many flights were delayed today?

  • Our latest data shows that over a 24-hour period, 15 Vietnam Airlines flights were delayed 3 hours or more.

  • Of 2493 flights, 0.60% were delayed over 3 hours. That rate was 0.00% for international flights.

  • Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

Vietnam Airlines Flight Delay Compensation

Whenever you're kept waiting by Vietnam Airlines flight delays, it's worth checking whether you're entitled to compensation for your time. If Vietnam Airlines is responsible for the delay, EU regulations say that passengers are owed up to £520 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Vietnam Airlines will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Vietnam Airlines flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Vietnam Airlines do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.


Air Passenger Rights and Flight Compensation

Even though Vietnam Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with United Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, United Airlines cancellation compensation, or overbooking compensation if United Airlines is responsible for the issue. That's in addition to their rights to a flight refund.

Unfortunately, the same protections don't apply for flights going the other way. Vietnam Airlines passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which United Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airportsYes
Flights arriving at EU airportsNo

How Much Vietnam Airlines Compensation?

DistanceCompensation
All flights under 1,500 km Up to €250 per person
Internal EU flights over 1,500 km Up to €400 per person
Non-internal EU flights between 1,500 - 3,500 km Up to €400 per person
Non-internal EU flights over 3,500 km Up to €600 per person

Table shows values in € as specified in EC 261. Distances and amounts are similar under UK law.

There are exceptions and special circumstances which may impact how much compensation owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.

Flight statistics: delays and cancellations of Vietnam Airlines

Punctuality of Vietnam Airlines (24 hours):

Total flights: 3324
On-time flights: 1226
Punctuality rate: about 36.88% of all flights were on time
Long delays (greater than 3 hours): 15
Flight cancellations: 171

The number of flights shown is an estimate based on internal and third-party databases.

Use AirHelp to claim your compensation


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

04/07/2025

08:45

AF9467

Air France

Rennes (RNS)

Paris (CDG)

CancelledCheck Compensation

04/07/2025

08:45

VN7824

Vietnam Airlines

Phuquoc (PQC)

Ho Chi Minh City (SGN)

CancelledCheck Compensation

04/07/2025

08:35

AF9395

Air France

Nice (NCE)

Paris (CDG)

CancelledCheck Compensation

04/07/2025

08:30

AF1643

Air France

Geneva (GVA)

Paris (CDG)

CancelledCheck Compensation

04/07/2025

08:15

AF7432

Air France

Paris (CDG)

Bordeaux (BOD)

CancelledCheck Compensation

04/07/2025

08:00

AF1681

Air France

London (LHR)

Paris (CDG)

CancelledCheck Compensation

04/07/2025

08:00

AF1580

Air France

Paris (CDG)

London (LHR)

CancelledCheck Compensation

04/07/2025

08:00

AF1618

Air France

Paris (CDG)

Frankfurt (FRA)

CancelledCheck Compensation

04/07/2025

08:00

AF1842

Air France

Paris (CDG)

Geneva (GVA)

CancelledCheck Compensation

04/07/2025

07:55

AF1149

Air France

Barcelona (BCN)

Paris (CDG)

CancelledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • AF9467

    Air France

    Cancelled

    Rennes

    Paris

    RNS

    CDG

    04/07/2025

    08:45

    Check Compensation
  • VN7824

    Vietnam Airlines

    Cancelled

    Phuquoc

    Ho Chi Minh City

    PQC

    SGN

    04/07/2025

    08:45

    Check Compensation
  • AF9395

    Air France

    Cancelled

    Nice

    Paris

    NCE

    CDG

    04/07/2025

    08:35

    Check Compensation
  • AF1643

    Air France

    Cancelled

    Geneva

    Paris

    GVA

    CDG

    04/07/2025

    08:30

    Check Compensation
  • AF7432

    Air France

    Cancelled

    Paris

    Bordeaux

    CDG

    BOD

    04/07/2025

    08:15

    Check Compensation
  • AF1681

    Air France

    Cancelled

    London

    Paris

    LHR

    CDG

    04/07/2025

    08:00

    Check Compensation
  • AF1580

    Air France

    Cancelled

    Paris

    London

    CDG

    LHR

    04/07/2025

    08:00

    Check Compensation
  • AF1618

    Air France

    Cancelled

    Paris

    Frankfurt

    CDG

    FRA

    04/07/2025

    08:00

    Check Compensation
  • AF1842

    Air France

    Cancelled

    Paris

    Geneva

    CDG

    GVA

    04/07/2025

    08:00

    Check Compensation
  • AF1149

    Air France

    Cancelled

    Barcelona

    Paris

    BCN

    CDG

    04/07/2025

    07:55

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

Easyjet

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

AirHelp has been featured in:

The Mirror logo
The Express logo
The Daily Mail logo
UK Business Insider logo

Get our free app


Terms and conditionsPrivacy policyCookiesImprint

Copyright © 2025 AirHelp

Check Compensation