Lufthansa: Flight Delay and Cancellation Compensation, Refunds, and Reimbursement

Have you experienced disruptions due to Lufthansa flight delays or cancellations? If you have, you may qualify for compensation of up to $650 (€600) per person under EC261 regulations.

In light of Lufthansa's recent on-time performance data, which reveals a total of 7335 flight departures within a 24-hour period, with 71.26% departing punctually, it's crucial for affected passengers to explore their entitlement to airline compensation. Discover more about Lufthansa flight compensation under EC261 regulation to ensure you're aware of your rights and potential reimbursement.

How many Lufthansa flights were cancelled today?

• According to our most recent data Lufthansa cancelled 68 flights in 24 hours.

• 0.49% of domestic flights and 1.05% of international flights were cancelled.

• If your flight was cancelled and you had less than 14 days notice, you could be owed up to $650 (€600) compensation. Check here.

• See more Lufthansa stats

What Are You Rights to Compensation in Case of a Lufthansa Flight Cancellation Under EC261?

Whether you're navigating the news of a Lufthansa flight cancellation from the comfort of your home or while abroad, the ensuing uncertainties can be overwhelming. First and foremost, it's essential to be aware that Lufthansa is obligated to either rebook you on an alternative flight or provide a full refund.

However, recognizing the significant disruptions that flight cancellations can inflict on your travel plans, it's crucial to investigate the possibility of claiming compensation for Lufthansa canceled flights.

In accordance with EU regulations, passengers affected by Lufthansa flight cancellations may be eligible for compensation of up to $650 per person, particularly for cancellations made with less than 14 days' notice before the scheduled departure.

Exceptions do exist. Lufthansa is exempt from flight cancellation compensation obligations if they successfully offer a replacement flight with comparable departure and arrival times to the original booking. To delve into the specifics, refer to our comprehensive flight cancellation compensation page.

Additionally, compensation for canceled flights is not mandated in cases where extraordinary circumstances come into play. Unforeseeable situations beyond the airline's control, such as adverse weather conditions or air traffic control strikes, fall under this category, absolving Lufthansa from owing flight cancellation compensation. Stay informed and explore your rights to ensure you receive the compensation you deserve.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 12 Lufthansa flights were delayed 3 hours or more.

• Of domestic flights, 0.12% were delayed over 3 hours. That rate was 0.18% for international flights.

• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.

• See more Lufthansa stats

What Are Your EC261 Rights to Compensation for Delayed Lufthansa Flights?

When confronted with delays in Lufthansa flights, it pays to explore the possibility of claiming compensation for the time inconvenienced. According to EU regulations, if Lufthansa is at fault and your delay extends to 3 hours or more, you may be entitled to compensation for delayed flights of up to $650 per person.

In the process of seeking flight delay compensation, it's essential to note that Lufthansa will assess the time of arrival at the final destination, not the departure time. Leveraging one of the most extensive databases of flight statistics, AirHelp ensures precise and substantiated Lufthansa flight delay compensation claims by providing exact delay times.

Certain exceptions exist where airlines, including Lufthansa, are not obligated to provide compensation for delayed flights. External factors causing delays, such as adverse weather conditions, incidents at the airport, or air traffic control strikes, fall under the category of extraordinary circumstances and are not eligible for compensation.

For a detailed understanding of what falls within the scope of compensation and what doesn't, refer to our informative flight delay compensation page. Stay informed, assert your rights, and ensure that you receive the airline compensation you rightfully deserve for Lufthansa flight delays.

In the realm of air travel, EC 261 emerges as the guiding force, for the rights of passengers in the face of flight delays, cancellations, and overbookings within the European Union. This regulation not only outlines the care passengers can anticipate from airlines during disruptions but also explicitly defines the scenarios warranting flight compensation from Lufthansa.

Crucially, EC 261 empowers travelers to claim compensation for past flights, with the window of eligibility extending up to three years in many cases.

Applying universally to all flights departing from European airports, the comprehensive coverage of EC 261 extends a protective shield to passengers flying with Lufthansa, a European airline. Moreover, the regulation extends its reach to flights destined for Europe, even if originating outside the EU.

So, whether you're grappling with a Lufthansa flight cancellation or experiencing delays, familiarizing yourself with EC 261 provides you with a roadmap to navigate your rights and claim the flight compensation you are entitled to for disruptions within the past three years. Stay informed, exercise your rights, and ensure that you receive the compensation owed under EC 261.

Which Lufthansa Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

It's important to note that, like any legal framework, there are exceptions and unique circumstances influencing individual claims, impacting the precise compensation owed. For a straightforward assessment of your eligibility and compensation amounts, try the AirHelp compensation calculator below to check how much you might be owned. Stay informed, explore your rights, and ensure you receive the rightful compensation for Lufthansa flight delays or cancellations.

Flight Statistics: Lufthansa delays and cancellations

Lufthansa On-time Performance (24 hours):**

Total flights: 7335
Flights on time: 5227
On time rate: approximately 71.26% of all flights were punctual
Long delays (over 3 hours): 12
Flight cancellations: 68

**Flight numbers shown are estimates, based on internal databases and third parties.

For baggage issues, passenger rights on domestic flights within the United States are governed by Department of Transportation (DOT) regulations. International flights, on the other hand, fall under the Montreal Convention. In both cases, airlines – Lufthansa, in this case – are responsible for compensating passengers for baggage-related problems:

• Delayed Baggage: You can claim reimbursement for essential items purchased while waiting for your baggage.

• Lost Baggage: Compensation is available for the total value of lost items, up to a certain limit.

• Damaged Baggage: Airlines are liable for repair or replacement costs.

If you’d like to learn more, we recommend visiting our page dedicated to compensation for lost, delayed, or damaged baggage.

What to Do in Case of Baggage Issues

If you experience a baggage problem at the airport, you should file a claim with Lufthansa for compensation as soon as possible. Additionally, if you need to replace essential items, be sure to keep your receipts to get reimbursed for these expenses.

To stay prepared for unexpected travel issues, AirHelp created AirLuggage—luggage insurance made simple. Receive a fast payout in case of luggage disruption, and we’ll also assist you in claiming up to $1,950 from the airline for lost, delayed, or damaged bags.

Lufthansa, founded in 1953, is Germany's largest airline and a leading global carrier. It boasts a diverse fleet of over 270 aircraft, flying to more than 220 destinations worldwide. Recognized for its premium services, Lufthansa offers exceptional in-flight comfort, cutting-edge technology, and a commitment to punctuality and safety. The airline's focus on innovation and sustainability positions it at the forefront of the aviation industry, continually enhancing the travel experience for its passengers.

Contact Information
Website: www.lufthansa.com
Customer Service: 1-800-645-3880

Which Lufthansa flights are covered by EC261?

• Flights departing from any EU airport

• Flights arriving at EU airports, regardless of departure location

• Flights between non-EU countries are NOT covered.

How long do I have to file a claim?

You can claim compensation for past flights within three years in many cases: use our compensation calculator to check your eligibility.

Are there exceptions to cancellation compensation?

Lufthansa is not required to pay compensation if:

• They offer a replacement flight with similar timing to your original booking

• The cancellation was due to extraordinary circumstances (e.g., severe weather, air traffic control strikes).

What should I do if I have baggage issues?

• File a claim with Lufthansa at the airport as soon as possible

• Keep all receipts for essential items purchased

• Document any damage with photos if applicable.

Does AirHelp Offer Support for Lufthansa Passengers?

Yes, AirHelp assists Lufthansa passengers with filing claims for flight delays, cancellations, overbooking, denied boarding, and baggage issues. Use our compensation calculator for a quick eligibility check.