Refund, Reimbursement and Compensation: Air France

How many flights were cancelled today?

• According to our most recent data Air France cancelled 110 flights in 24 hours.
• 2.61% of domestic flights and 3.82% of international flights were cancelled.
• If your flight was cancelled and you had less than 14 days notice, you could be owed up to $700 (€600) compensation. Check here.
• See more Air France stats

Air France Flight Cancellation Compensation

Regardless of whether you're at home or abroad when you find out about your Air France flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Air France should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Air France cancelled flight compensation to help make up for the disruption.

Under EU regulations, Air France should pay passengers up to $700 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Air France will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Air France flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

How many flights were delayed today?

• Our latest data shows that over a 24-hour period, 1 Air France flights were delayed 3 hours or more.
• Of domestic flights, 0.00% were delayed over 3 hours. That rate was 0.04% for international flights.
• Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.
• See more Air France stats

Air France Flight Delay Compensation

Whenever you're kept waiting by Air France flight delays, it's worth checking whether you're entitled to compensation for your time. If Air France is responsible for the delay, EU regulations say that passengers are owed up to $700 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Air France will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Air France flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Air France do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Air France is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Air France Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.

Flight Statistics: Air France delays and cancellations

Air France On-time Performance (24 hours):

Total flights: 3160
Flights on time: 2352
On time rate: approximately 74.43% of all flights were punctual
Long delays (over 3 hours): 1
Flight cancellations: 110

Flight numbers shown are estimates, based on internal databases and third parties.

Welcome to Air France, the leading airline for global travel. With over 100 years of experience, we are dedicated to providing outstanding service, comfort and reliability to our passengers. Our extensive network of destinations covers 6 continents, connecting you to the world’s most exciting destinations. At Air France, we pride ourselves on providing an unparalleled flying experience. From our world-class cuisine to our state-of-the-art entertainment system, we are committed to ensuring your journey is as comfortable and enjoyable as possible. Our fleet of modern aircraft are designed with your comfort in mind, so you can sit back, relax and enjoy your flight. Booking with us is easy. You can book your ticket online, manage your booking and check-in online. Our team of customer service experts are on hand 24/7 to assist you with any queries you may have. Choose Air France for your next trip and experience the ultimate in luxury air travel. Contact information: - Website: www.airfrance.com - Phone: +1-800-237-2747 - Email: [email protected] - Social media: Facebook, Twitter, Instagram, LinkedIn