Trustpilot 4.6/5 based on 115,147 reviews

Did you have a delayed or canceled flight?

Get up to $700 per passenger for flights from the last 3 years. No matter the ticket price.

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      All airlines

      All countries

      No Win, No Fee

      We protect air passenger rights

      EU Regulation EC 261

      Brazilian Regulations

      Montreal Convention

      Why choose AirHelp?

      Claim by yourself

      • Stressful

        You have to complete the whole process by yourself, including negotiations with the airline.

      • Lots of paperwork

        Knowing what forms are required and where to send them can get complicated.

      • Time consuming

        It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

      • Risky

        If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

      • Unresponsive airlines

        You might be left in the dark by the airline, with little to no updates on the status of your claim.

      Use AirHelp

      • Easy and hassle-free

        We handle your entire claim, from kick off to compensation.

      • We take care of it

        We guide you through the essential documents, and submit them for you.

      • Save time

        You simply submit your documents with us online — we’ll take it from there.

      • No win, no fee

        We handle all legal fees, and we’ll only charge our fee when you get paid.

      • Regular updates

        You can count on us to give you regular updates and answer any questions you have.

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      We solve more flight problems

      As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

      Canceled flights

      Flight canceled with little notice? You could be entitled to up to $700 compensation on top of your refund.

      Flight delays

      If you were delayed over 3 hours, see if our specialists can get you up to $700 in compensation.

      Missed connections

      Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

      Uncooperative airlines

      Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

      We’re the world’s largest air passenger rights organization, here to help passengers since 2013.

      16 M+

      We’ve helped over 16 million passengers since we were founded.


      Our network of law firms spans over 35 countries and jurisdictions.


      Dedicated support from our team of over 200 claim agents.


      We can help in 17 languages.

      We can also help you on your future flights

      Become a member to easily claim compensation, get live chat support, access airport lounges, and more, whenever your flights are delayed or canceled.

      Trustpilot 4.6/5 based on 115,147 reviews

      Join 16 million air passengers we’ve helped

      11 hours ago

      Pretty good since we didn’t know we were entitled to any compensation. They take a big cut but I mean really we were expecting nothing so it’s a win-win. The process is extremely smooth and totally user friendly. Great communication.

      Jennie Capellaro

      14 hours ago

      My outbound flight to Copenhagen from Milano Linate via Amsterdam was heavily delayed, as a consequence I lost the connecting flight in Amsterdam. The airline rebooked me on a later flight but I lost the whole day in the airport, plus I had to take a taxi once arrived instead of taking public transport as I would have done if I had arrived on time. For this reason when, through my travel agency proposed to file a claim, I did. I said to myself, why not? It took quite some time and AirHelp kept me informed throughout the process at the end I received a remboursement which covered my extra costs. I can only recommend to take advantage of this service, also to make our voice heard.


      17 hours ago

      Expedient and effective service. It is important to be signed up and follow-up with the staff on duty, so that you get best outcome.

      Hans Spruijt

      17 hours ago

      Flight was cancelled and I could fly only 12 hours later. I only got 10 euros voucher from the airline. Air Help helped me to get some money back.


      17 hours ago

      Quick and simple Some some they take too high fee but it was worth the time they saved me. Only bad thing is when you write them an e mail they never respond🤷‍♀️

      Jelena Marinković

      17 hours ago

      Very nice experience and help me unexpected way ,very fast . But , you helped only me ,not my boyfriend too , because we have traveled together . That's sad . 😔

      Paula Bogatean

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      AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


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