Trustpilot 4.6/5 based on 164,838 reviews

Did you have a delayed or canceled flight?

Get up to $700 compensation per passenger, no matter the ticket price. No win, no fee!

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No Win, No Fee

We protect air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

Why choose AirHelp?

Claim by yourself

  • Stressful

    You have to complete the whole process by yourself, including negotiations with the airline.

  • Lots of paperwork

    Knowing what forms are required and where to send them can get complicated.

  • Time consuming

    It can take months of back and forth, and hours on hold to airline call centres, to get compensation.

  • Risky

    If your claim goes to court, you’ll have to shoulder legal fees yourself, whether you win or lose.

  • Unresponsive airlines

    You might be left in the dark by the airline, with little to no updates on the status of your claim.

Use AirHelp

  • Easy and hassle-free

    We handle your entire claim, from kick off to compensation.

  • We take care of it

    We guide you through the essential documents, and submit them for you.

  • Save time

    You simply submit your documents with us online — we’ll take it from there.

  • No win, no fee

    We handle all legal fees, and we’ll only charge our fee when you get paid.

  • Regular updates

    You can count on us to give you regular updates and answer any questions you have.

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WHY CHOOSE AIRHELP?

We solve more flight problems

As the world’s largest flight compensation company, we work across more countries, and can help in more situations than anyone else.

Canceled flights

Flight canceled with little notice? You could be entitled to up to $700 compensation on top of your refund.

Flight delays

If you were delayed over 3 hours, see if our specialists can get you up to $700 in compensation.

Missed connections

Claim compensation if you landed at your final destination over 3 hours late through no fault of your own.

Uncooperative airlines

Airline ignoring or rejecting your claim? We independently check claim validity and hold airlines to account.

no win, no fee

We only get paid when you do

Our fee is deducted from the compensation we win for you, so you’ve got nothing to lose. Our standard fee is 35%, or 50% if your case goes to court. See our fees

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We’re the world’s largest air passenger rights organization, here to help passengers since 2013.

2 M

We’ve helped 2 million passengers receive their compensation.

35+

Our network of law firms spans over 35 countries and jurisdictions.

400+

Dedicated support from our team of over 400 professionals.

18

We can help in 18 languages.

We can also help you on your future flights

Become a member to easily claim compensation, get live chat support, access airport lounges, and more, whenever your flights are delayed or canceled.

Trustpilot 4.6/5 based on 164,838 reviews

We've helped 2 million people get paid compensation

Easy, seamless and successful in getting some of my money back without any hassle from my end. I don’t travel internationally often but I recommend for any individual who does - especially with airline travel picking up again and being careless towards their customers.

Amy

Great help, and not very complicated to follow the instruktions.

Åsa Pedersen

it was great, Thanks, but airline make lots of troubles, illegally, you need to make your job wider.

Ehsan Sadigh

We flew from Toronto to Dusseldorf on an overnight flight with a transfer in Dublin. While in the air Aer Lingus sent me an email to say that our transfer was no longer available which I never received as I did not have access to my email. When we arrived at the gate for our transfer our boarding passes no longer worked and we were told to go to the desk. At the desk, they started looking for flights they could put us on. We were given tickets to from Dublin to Heathrow to Dusseldorf and told that was the best they could do. Instead of arriving at Dusseldorf in the morning we arrived early evening exhausted. I was very disappointed with Aer Lingus's management of our flights. Airhelp was able to negotiate a settlement for us which I am thankful for although it doesn't make up for the time lost on my birthday trip to visit my family

Penelope VanderHeide

Great work not the first time. Thanks for our work

Tetiana Stal

Tried to get reimbursement myself through the airlines site and was unsuccessful. Filled out the trust pilot form for my delayed flight and everything was handled up till reimbursement. Great communication!

Ash

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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