Our Fees

AirHelp offers 2 affordable fee models: No Win, No Fee and a low-cost annual membership, AirHelp Plus.

How do AirHelp’s fees work?

You receive: up to 65%

No Win, No Fee

  • Fee based on the amount of compensation we win you

  • Standard Fee: (corresponds to) 35%

  • Legal Action Fee: (corresponds to) +15%

Check Compensation

You receive: 100%

AirHelp Plus

  • From €19.99 per year

  • Receive all AirHelp services for free

  • Claim as many times as you need

  • Must be purchased before flight disruption

Example: Imagine AirHelp wins you €600 compensation

  • No Win, No Fee

    Standard (35%)

    You receive

    €390

    Our fee

    €210

    Legal Action (Standard +15%)

    You receive

    €300

    Our fee

    €300

  • AirHelp Plus

    You receive

    €600

    Our fee

    €0

Standard and Legal Action Fees explained

What is included in the Standard Fee ?

Our Standard Fee covers everything involved with getting your compensation in a standard claim.

Our team of 350+ AirHelpers are available to handle every element of your claim, from validating your documents and confirming details against weather and flight reports to putting together a case and negotiating with airlines.

We'll keep you updated every step of the way, and we're also available 24/7 in case you have questions.

What is included in the Legal Action Fee?

If an airline won't cooperate we're prepared to fight for your rights before a court.

Going to court can cost up to €1,000: from lawyers to court fees or official document translations, there are a lot of bills you'll never see. Instead we add a small supplement (corresponding to 15% of compensation) to help offset these costs.

Remember, we will never take more than 50% of your compensation in our fees. And, if we don't win, you won't have lost a cent.

Why choose AirHelp?

  • AirHelp


    • Affordable set fees

    • We handle the claim for you, including all paperwork and negotiations

    • Specialists in passenger rights and compensation

    • Risk free - nothing to pay if we don’t win you compensation

    • We cover legal costs. Win or lose, AirHelp will pay all legal costs, which can amount to €1,000

    Check Compensation
  • Claim by yourself


    • Free

    • Time consuming and stressful

    • Have to deal with complicated airline processes alone

    • Need to learn the law yourself

    • Your time is wasted if you lose

  • Use a Lawyer


    • Handles the claim for you

    • Costly lawyer and possible court fees

    • Most lawyers aren’t specialized in passenger rights

    • Still have to pay fees if you lose — and you could have to pay the airline's attorney fees too

More about our fees

Updated: June 30, 2021.
Version 1.21

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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