Trustpilot 4.6/5 based on 104,550 reviews

Get the support you deserve for flight issues

AirHelp Plus gets you up to €600 compensation, live advice, and refunds for delays, cancellations, luggage issues, and more.

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AirHelp protects air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

How it works

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Get money back following flight issues

We check exactly what you’re owed under local and international laws. That’s everything from compensation to refunds for essential costs like hotels and food. We handle all the hard work, and you’ll receive every cent we can claim for you.

Up to €600 compensation

No matter where you call home, with AirHelp Plus you get full cash compensation for every eligible delay, cancellation, and overbooking.

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Customer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

ACCESS TO DEDICATED LIVE CHAT

Receive real-time advice from the experts

It’s confusing when a flight is delayed or canceled, and difficult to know what to do next. Our team is here to help with practical advice before, during, and after a flight disruption.

See Our PlansCustomer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

AVAILABLE WITH AIRHELP PLUS COMPLETE

Relax with airport lounge access

Whenever you do have to wait at an airport, do it in comfort. With our Complete plan you’ll get access to premium airport lounges (worth up to €35) for every delay over an hour — no matter where in the world you’re flying.

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Spacious and open plan premium lounge at an airport.
Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.

AVAILABLE WITH AIRHELP PLUS COMPLETE

Book online doctor’s appointments

Choose AirHelp Plus Complete to get additional access to free-of-charge online medical consultations and prescriptions when traveling abroad.

Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.
Now €19.99 instead of €29.99

Essential

19.99/year

per passenger, billed annually

Compensation claims up to €600

Expenses claims up to €6,000

Luggage claims up to €1,400

Advice on flight refunds

Live chat support

Choose Essential

effectively €1.66 per month!

Complete

49.99/year

per passenger, billed annually

All AirHelp Plus Essential benefits

Airport lounge access

Range of lounge amenities included in the entry price

Remote doctor’s appointments

Prescriptions and medical notes

Choose Complete

effectively €4.16 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 104,550 reviews

Join 16 million air passengers we’ve helped

20 minutes ago

I received my money and I am very satisfied with the work of AirHelp. It takes many months, but maybe this is the only way. My only part was giving them all my documents from the case. One more time Thank You AirHelp!
AR

Alexander Razmov

4 hours ago

Best company ever! They always get your money, even when you had no idea that you even had the right to get some due to cancelled flight!
MMM

Melanie Mariette Muljar

15 hours ago

So glad they took control of this, I thought I would get an email saying sorry, but instead it was money coming your way. Kept me informed and I now appreciate the long arduous process.
FB

Faith Bevan

18 hours ago

I had completely forgot about applying to Airhelp some years ago. They sent me a reminder and I went for it. The site is super easy to use and the information was clear. My expectations were managed well when I was told the time I would have to wait but each time Airhelp came through much sooner. I originally tried with the airline but was consistently told my claim wasn't valid for my cancelled flight. The fee percentage is a bit high with such a developed company which clearly has an efficient work flow. But hey ho I don't mind. Cheers!
EH

Edward Hall

a day ago

Fantastic help and service! I recommend AirHelp to anyone who had any trouble with flight disruptions. It is very easy to ask for help and then you just have to wait for AirHelp to do its magic.
AM

Ana Markovic

a day ago

Very good follow-up and got the case solved with positive outcome.
RF

Ricardo Ferreira

7 M+

FLIGHTS A YEAR

Over 7 million flights are disrupted worldwide every year.

25,000

PEOPLE A DAY

Thousands of people suffer severe flight delays or cancellations every day.

85%

OF AIR PASSENGERS

Most air passengers don’t know their rights.

Frequently asked questions

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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