🎉 Not planning on traveling soon? Buy now from €19.99, activate when you want (was €29.99)

🎉 Not planning on traveling soon? Buy now from €19.99, activate when you want (was €29.99)

Learn more
Smiling couple using AirHelp+ on their smartphone. The AirHelp+ screen shows how they can see data about upcoming flights, book a remote doctor appointment, or contact customer support.
Trustpilot

Trustpilot 4.7/5 based on 99,360 reviews

Get the support you deserve for flight issues

AirHelp+ gets you up to €600 compensation, live advice, and refunds for delays, cancellations, luggage issues, and more.

See Our Plans

Offer: buy now from €19.99
Starts when you need it.

European Union

AirHelp enforces EU Regulation EC 261

1.

Join AirHelp+ today

Buy today and then relax, knowing your future flights will be cared for, whenever you’re ready to fly again.

2.

Activate when you want

You tell us when you're flying next. Your membership lasts 12 months from your first flight’s departure date.

3.

Enjoy AirHelp+ benefits

Access your dedicated AirHelp+ area to keep track of future flights, start claims, chat with us, and much more.

WORLD'S NO. 1 FLIGHT CLAIM SERVICE

Get money back following flight issues

We check exactly what you're owed under local and international laws. That’s everything from compensation to refunds for essential costs like hotels and food. We handle all the hard work, and you'll receive every cent we can claim for you.

Up to €600 compensation

No matter where you call home, with AirHelp+ you get full cash compensation for every eligible delay, cancellation, and overbooking.

See Our Plans
AirHelp+
Customer uses their smartphone to contact AirHelp+ live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

ACCESS TO DEDICATED LIVE CHAT

Receive real-time advice from the experts

It's confusing when a flight is delayed or canceled, and difficult to know what to do next. Our team is here to help with practical advice before, during, and after a flight disruption.

See Our PlansCustomer uses their smartphone to contact AirHelp+ live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

AVAILABLE WITH AIRHELP+ COMPLETE

Relax with airport lounge access

Whenever you do have to wait at an airport, do it in comfort. With our Complete plan you’ll get access to premium airport lounges (worth up to €35) for every delay over an hour — no matter where in the world you’re flying.

See Our Plans
Spacious and open plan premium lounge at an airport.
Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.

AVAILABLE WITH AIRHELP+ COMPLETE

Book online doctor's appointments

Choose AirHelp+ Complete to get additional access to free-of-charge online medical consultations and prescriptions when traveling abroad.

Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.

With consultations on the go when you're traveling abroad, all you need is your smartphone.

Special offer

Buy now, starts when you need it

Now €19.99 instead of €29.99

Essential

per passenger, billed annually

19.99/year

Compensation claims up to €600

Expenses claims up to €6,000

Luggage claims up to €1,400

Assistance with flight refunds

Live chat support

Choose Essential

effectively €1.66 per month!

Complete

per passenger, billed annually

49.99/year

All AirHelp+ Essential benefits

Airport lounge access

Range of lounge amenities included in the entry price

Remote doctor's appointments

Prescriptions and medical notes

Choose Complete

effectively €4.16 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot

Trustpilot 4.7/5 based on 99,360 reviews

Join 16 million air passengers we've helped

3 hours ago

Thank you for helping us to get compensation for our delayed flight.

T

T.W

4 hours ago

Professional and easy communication, updates regarding my claim for the delayed flight, solved the case and quickly transferred the money. AirHelp provided great service, trustworthy and reliable, according to my experience. Thank you!

R

Romana

8 hours ago

Thats was good experience and good help from Team Air help

NAD

Nitin Arunrao Deshmukh

2 days ago

It took a long time, but AirHelp did it and I got my money. Many thanks to AirHelp

DFB

Daniel M. from B-B

3 days ago

Great service, good communication and update related to the current claim situation.

L

Lucy

3 days ago

I've contacted them after one of my connection was cancel, I was not sure if they were able to do something, after filled up few forms I've completely forgot about it, I knew it was talking a while to have my money but after one year wow L've received an email with £ 300 and it was great so great company great job!

SC

Samantha Cuzzolin

7 million

FLIGHTS A YEAR

Over 7 million flights are disrupted worldwide every year.

25,000

PEOPLE A DAY

Thousands of people suffer severe flight delays or cancellations every day.

85%

OF AIR PASSENGERS

Most air passengers don’t know their rights.

Sources: flight traffic data and online survey conducted by YouGov Deutschland GmbH.

FLY SAFE IN TIMES OF UNCERTAINTY

Frequently asked questions

AirHelp+ provides you with access to all AirHelp services, such as confirming eligibility for compensation and claiming compensation for delayed, canceled, and overbooked flights.

AirHelp+ customers also have access to the following additional services:

  • Claiming compensation for damaged or lost luggage.
  • Claiming compensation for any additional expenses incurred due to a flight disruption.
  • Live chat support before, during, or after a flight disruption.
  • Remote doctor's appointments (with AirHelp+ Complete).
  • Airport lounge access when flights are delayed (with AirHelp+ Complete).

We will process all claims for AirHelp+ users free of charge, in line with our terms and conditions.

AirHelp has been featured in:

The Washington PostUSA TodayThe Wall Street JournalThe New York Times

Join 1 million passengers already flying with the AirHelp+ peace of mind

Join AirHelp+

All airlines

All countries

All flights

APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers' rights.

Air Passenger RightsHelp

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