Trustpilot 4.6/5 based on 111,643 reviews

Get support and compensation for flight issues

Receive expert advice and claim up to €600 compensation when you face flight delays, cancellations, or luggage issues. Our Complete plan adds comfortable lounge access during delays.

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AirHelp protects air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

How it works

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Get money back following flight issues

We check exactly what you’re owed under local and international laws. That’s everything from compensation to refunds for essential costs like hotels and food. We handle all the hard work, and you’ll receive every cent we can claim for you.

Up to €600 compensation

No matter where you call home, with AirHelp Plus you get full cash compensation for every eligible delay, cancellation, and overbooking.

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Customer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

ACCESS TO DEDICATED LIVE CHAT

Receive real-time advice from the experts

It’s confusing when a flight is delayed or canceled, and difficult to know what to do next. Our team is here to help with practical advice before, during, and after a flight disruption.

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Customer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

AVAILABLE WITH AIRHELP PLUS COMPLETE

Relax with airport lounge access

Whenever you do have to wait at an airport, do it in comfort. With our Complete plan you’ll automatically get free access to the airport lounge for every delay over an hour — no matter where in the world you’re flying.

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Spacious and open plan premium lounge at an airport.
Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.

AVAILABLE WITH AIRHELP PLUS COMPLETE

Book online doctor’s appointments

Choose AirHelp Plus Complete to get additional access to free-of-charge online medical consultations and prescriptions when traveling abroad.

Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.
Now €19.99 instead of €29.99

Essential

19.99/year

per passenger, billed annually

Compensation claims up to €600

Expenses claims up to €6,000

Luggage claims up to €1,400

Advice on flight refunds

Live chat support

Choose Essential

effectively €1.66 per month!

Complete

49.99/year

per passenger, billed annually

All AirHelp Plus Essential benefits

Airport lounge access

Range of lounge amenities included in the entry price

Remote doctor’s appointments

Prescriptions and medical notes

Choose Complete

effectively €4.16 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 111,643 reviews

Join 16 million air passengers we’ve helped

7 hours ago

Airplaine departured 3h later, airhelp was easy to apply and all processes took just the time that were explained in begining. #Recommend
RM

Raimonds Malinovskis

11 hours ago

Fast, efficient and easy to use!
D

DS

12 hours ago

Excellent. Good company!
GS

Gjorgji Stankovski

a day ago

The process was easy! Sign up for the plan… you’ll get more back!
MD

Mark Davies

a day ago

Air help were efficient from start to finish and were able to help me claim compensation for a missed connection. Throughout the process they were communicative with me and kept me abreast of the claims process. Definitely would highly recommend them and go with them again!
P

Poocha

a day ago

I appreciate the service, the whole process was very easy and smooth.
AER

Adaira Elmeera Raeisi

7 M+

FLIGHTS A YEAR

Over 7 million flights are disrupted worldwide every year.

25,000

PEOPLE A DAY

Thousands of people suffer severe flight delays or cancellations every day.

85%

OF AIR PASSENGERS

Most air passengers don’t know their rights.

Frequently asked questions

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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