Trustpilot 4.6/5 based on 110,224 reviews

Get the support you deserve for flight issues

AirHelp Plus gets you up to €600 compensation, live advice, and refunds for delays, cancellations, luggage issues, and more.

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AirHelp protects air passenger rights

EU Regulation EC 261

Brazilian Regulations

Montreal Convention

How it works

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Join AirHelp Plus today

Buy today and then relax, knowing that you’ll have AirHelp’s support on all your flights for the next 12 months.

Get money back following flight issues

We check exactly what you’re owed under local and international laws. That’s everything from compensation to refunds for essential costs like hotels and food. We handle all the hard work, and you’ll receive every cent we can claim for you.

Up to €600 compensation

No matter where you call home, with AirHelp Plus you get full cash compensation for every eligible delay, cancellation, and overbooking.

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Customer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

ACCESS TO DEDICATED LIVE CHAT

Receive real-time advice from the experts

It’s confusing when a flight is delayed or canceled, and difficult to know what to do next. Our team is here to help with practical advice before, during, and after a flight disruption.

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Customer uses their smartphone to contact AirHelp Plus live chat. Phone screen shows 3 suggested questions: My flight is delayed - what are my rights? My luggage was lost, what can I do? How do I submit a claim for compensation?

AVAILABLE WITH AIRHELP PLUS COMPLETE

Relax with airport lounge access

Whenever you do have to wait at an airport, do it in comfort. With our Complete plan you’ll get access to premium airport lounges (worth up to €35) for every delay over an hour — no matter where in the world you’re flying.

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Spacious and open plan premium lounge at an airport.
Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.

AVAILABLE WITH AIRHELP PLUS COMPLETE

Book online doctor’s appointments

Choose AirHelp Plus Complete to get additional access to free-of-charge online medical consultations and prescriptions when traveling abroad.

Examples of a tablet and smartphone screen showing a doctor and patient in an online medical consultation.
Now €19.99 instead of €29.99

Essential

19.99/year

per passenger, billed annually

Compensation claims up to €600

Expenses claims up to €6,000

Luggage claims up to €1,400

Advice on flight refunds

Live chat support

Choose Essential

effectively €1.66 per month!

Complete

49.99/year

per passenger, billed annually

All AirHelp Plus Essential benefits

Airport lounge access

Range of lounge amenities included in the entry price

Remote doctor’s appointments

Prescriptions and medical notes

Choose Complete

effectively €4.16 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 110,224 reviews

Join 16 million air passengers we’ve helped

3 hours ago

My booked flight was cancelled on short notice, and in the beginning I didn't get any alternative flight. After several phone calls and complains, I finally got a new flight the next day, but with a very inconvenient schedule, but because I was in a rush, I accepted it. The flight company didn't offer me any compensation for the delay and canellation even I got extra expences due to the cancelled flight. After coming home, I contacted AirHelp in an attempt to have something compensated. AirHelp has been very professional and helpful, and in just a couple of weeks I got a compensation to my satisfaction. All thanks to AirHelp, and I will not hesitate to use them again in the future if needed.
JHP

Jan Hugo Pedersen

5 hours ago

Back in early December 2021 I had a rough trip with delays that turned what should have been a 7hr journey into over 28hrs. It caused me to stay overnight in a layover city and a chain reaction of stress, costs and inconveniences. Airhelp contacted me claiming they could pursue compensation, and frankly I was skeptical and thought it was a waste of time. However, all I needed to do I was fill in a few forms and submit my boarding passes, Every few weeks AirHelp would write to follow up saying the case was in process. The airline of course fought my case. I really gave it no chance of success. BUT, AirHelp was persistent and sure enough after about 5 months they notified me that they had EUR 530 for me. I gave them my bank account info and it was with me the next day. I read a lot that Airhelp is a scam or is just collecting info. This is not fair. Airhelp is a real service that got me significant compensation I would have never received without them. THANK YOU AIRHELP!!! It is really wonderful to know such service exists making sure that legal compensation is fairly and efficiently obtained.
I

itlphoenix

5 hours ago

We had our flight cancelled and Airhelp indeed helped us by compensating, refunded an amount which was acceptable. Thank you.
LAM

Loreen Al Masannat

7 hours ago

Εxcellent professionals, with consistency and efficiency
MA

Maria Anastasiou

10 hours ago

Would definitely recommend, I got my compensation and didn't have to wait for long
A

Antonella

11 hours ago

Fantastic Help i get from Air Help i recomend this company all day in week..
PL

Peter Lappi

7 M+

FLIGHTS A YEAR

Over 7 million flights are disrupted worldwide every year.

25,000

PEOPLE A DAY

Thousands of people suffer severe flight delays or cancellations every day.

85%

OF AIR PASSENGERS

Most air passengers don’t know their rights.

Frequently asked questions

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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