Trustpilot 4.6/5 based on 154,758 reviews

Get an easy €150 for each bag that gets lost or delayed

You receive the money in days, and there are no complex forms to fill out.
Because we like to keep things simple.

Luggage insurance 
that’s fast and easy

  • €150 payout per bag lands in your account in days

  • No need to prove what’s in your bag

  • All you need is the PIR number from the lost luggage desk

  • Up to 4 bags checked in under your name qualify

  • You get paid no matter how quickly your bag’s found

📣 AirLuggage is one thing, compensation is another. We'll also help you claim up to $1,700 from the airline for lost, delayed, or damaged bags.

How it works

Your bag is lost or delayed

If your checked-in bag doesn’t arrive, get a Property Irregularity Report (PIR) number from the lost luggage desk inside the airport.

Notify us

Send us the PIR number or upload a photo of the report. Share your bank details securely at the same time so there's no delay with your payout.

You get paid!

We check the details and pay you €150 for each bag lost or delayed within 5 working days.



per passenger, billed annually

  • We get you the money you’re entitled to from the airline:

    • - Up to $700 for compensation

    • - Up to $7,000 for extra expenses

    • - Up to $1,700 for luggage issues

  • No hidden fees

  • 24/7 support from our experts

  • AirPayout insurance for 3 future trips

Choose Essential

effectively €2.08 per month!



was €64.99

per passenger, billed annually

  • All AirHelp Plus Essential benefits

  • Airport lounge access during a disruption

  • AirPayout insurance for all your future trips

  • AirLuggage insurance for all your future trips

Choose Complete

effectively €4.17 per month!

No matter where you’re flying. No matter the ticket price or airline.

Trustpilot 4.6/5 based on 154,758 reviews

We've helped 1.5 million people get paid compensation

I was very happy with the services I received from AirHelp and will be doing business with you again and recommend airhelp to others.

Fatou Khan

The efficiency that the company proved was amazing. I am very happy with their work and i will definetly recomend them. They are promt. I was being answered to all my questions. THANK YOU

Dalila Veronica Zaharia

Everything was great , the commission was way too big though.


This service is really useful, it's quick and means you don't have to deal with the Airline or other authorities yourself.

Michael C.

Rapide simple et efficace. Bravo


Fast and efficient


Frequently Asked Questions

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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