When an airline’s staff or crew goes on strike, it often results in heavy flight disruptions. This greatly inconveniences air passengers, as there is a lot of confusion as flights get canceled. If you have experienced delays due to airline strikes and were traveling to or from the EU, you may be entitled up to €600 ($700) in airline strike compensation.
Did your flight get canceled or delayed in the last 3 years because of an airline strike?
You could be eligible for strike compensation if:
Airline staff strikes are strikes involving the employees of the airline carrier, including pilots, cabin crew, airline engineers, and other employees working directly under the airline. If you book a flight which is disrupted because of an airline strike, the airlines may owe you compensation to make up for the inconvenience.
That's because under a piece of EU law called EC 261, airlines are required to compensate passengers for flight disruptions that they are responsible for. That includes flight disruptions due to airline staff strikes. So if your flight was cancelled due to a strike, you may be eligible for compensation under the EC 261 regulations.
The law regarding this particular situation was clarified only recently. The European Court of Justice in Luxembourg ruled that disruption caused by airline employee strikes qualifies for compensation as the airline is considered responsible for the behavior of their own staff.
The decision backs up what we at AirHelp have been arguing for years: that disruption caused by the airline’s staff should be compensated, as the flight company must be held accountable for their employees’ actions.
We believe that air passenger rights should always come first - if an airline strike causes your flight to be delayed, cancelled, or even result in a denied boarding, you can make a claim for compensation.
You are not eligible for strike compensation if: It’s any strike that the airline has no control over. For example:
Strikes by airport security staff
Strikes by baggage handlers
Strikes by air traffic management staff
Strikes caused by political unrest
While airline staff strikes are within the control of the airline, all other strikes are considered extraordinary circumstances. Extraordinary circumstances are any events or situations that are completely beyond the airline’s control and cannot be avoided, even if reasonable measures have been taken to protect against them. In such cases, the airline is not at fault.
Not sure whether your flight qualifies for flight strike compensation? There are a lot of laws and exclusions, so for a quick and easy answer, all you have to do is to fill out our eligibility checker with your details. We’ll tell you if your flight qualifies and how much you're entitled to. You can also use us to handle the claim for you.
The amount of compensation that you are entitled to depends on your circumstances. If your flight qualifies for compensation due to a disruption caused by an airline, you may be entitled to up to €600, depending on your unique case.
Sometimes, airline staff strikes can lead to the cancellation of your flight altogether. If you’ve had a flight canceled due to a strike, compensation could be owed! You qualify for compensation if the airline notified you less than 14 days before your flight was due to depart, and they weren’t able to offer you an alternative flight which arrived at a similar time.
Less than 2 hours | 2 - 3 hours | 3 – 4 hours | More than 4 hours | Never arrived | Distance |
€125 | €250 | €250 | €250 | €250 | All flights 1,500 km or less |
€200 | €200 | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€200 | €200 | €400 | €400 | €400 | Non-internal EU flights between 1,500 km and 3,500 km |
€300 | €300 | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
You can learn more about flight cancellations and your rights here.
An airline strike can sometimes cause lengthy delays and affect your arrival at your final destination. You are eligible for compensation if your flight is delayed by 3 hours or more.
Less than 3 hours | 3 – 4 hours | More than 4 hours | Never arrived | Distance |
€ – | €250 | €250 | €250 | All flights 1,500 km or less |
€ – | €400 | €400 | €400 | Internal EU flights over 1,500 km |
€ – | €400 | €400 | €400 | Non-internal EU flights between 1,500 km and 3,500 km |
€ – | €300 | €600 | €600 | Non-internal EU flights over 3,500 km |
You can learn more about flight delay compensation here.
During an airline strike, there may be instances where you are denied boarding due to an aircraft being overbooked. If you are denied boarding against your will, you may be entitled to compensation. You can learn more about denied boarding compensation here.
Right to careWhen you experience flight disruption due to an airline strike, you have the “right to care”. Depending on the length of the delay, the airline carrier must provide you with several essentials, including:
If your flight has been canceled or delayed for more than 5 hours, you have the right to withdraw from your flight and receive a complete refund for your flight. You also have the choice of taking the alternative flight given by the airline to get you to your destination. You can learn more about rebooking and refunds here.
The ruling that airline strikes are not extraordinary circumstances is retrospective. This means that flights affected by past strikes, as far back as 3 years ago, now qualify for compensation.
The first thing you have to do is ask for an alternative flight from the airline, or to ask for a refund if the replacement flight no longer suits your travel plans — the airline is responsible for taking care of you.
This applies if your flight is canceled due to strike that was led by the staff and crew of the airline, and you should definitely see if you're owed compensation in these cases. There is a good chance you may be eligible, provided that the flight also meets the eligibility criteria of the relevant air passenger rights regulations. In cases where the strike was led by airport staff or another party, however, it’s considered a situation outside of the airline’s control and is not eligible for compensation.
AirHelp…
Flight disruption due to airline strikes does happen, and it is your right to receive compensation if you are affected. AirHelp makes the process of claiming easy and stress-free. We handle all of the heavy lifting for you!
AirHelp is the largest flight compensation company worldwide, with a network of lawyers in over 30 countries, providing support to customers in 17 languages. We have innovative technology to assess and pursue each claim, which allows us to work on your claim quickly and efficiently.
Plus, we operate on a no win, no fee basis, eliminating the risk for you completely. So if you need help to get your flight compensation due to a strike, fill out our form today.
We’re always here to help.
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