About us
It’s hard work getting airlines to pay out compensation. That’s why we do it for you.
Our mission
We’re global experts in air passenger rights
That means we’re here to help travelers get paid the compensation they’re owed for delayed and canceled flights. We’ve helped 1.5 million passengers receive their compensation, and we’re not finished yet.
WHY CHOOSE US
We’re #1 for flight compensation
Trustpilot 4.6/5 based on 154,766 reviews
That means we’re the best there is when it comes to getting you compensation for a delayed or canceled flight.
Simple as that.
What makes us no. 1?
Global team of 350+
All countries
No win, no fee
We’ve helped 1.5 million people get paid their compensation
OUR STORY
The Beginning
In 2013, our founder Henrik Zillmer had a terrible experience when his flight to Bali was delayed last-minute. Soon after, he set up AirHelp with one mission: to make flying less painful when your flight doesn’t go to plan.
Within a year, AirHelp had launched websites in 8 countries and 5 languages. 10 years on, we're available worldwide in 18 languages and have secured compensation for 1.5 million passengers.
AirHelp is founded!
JANUARY
2013
Releases first AirHelp Score
OCTOBER
2015
Launches AirHelp Plus membership
JANUARY
2017
Co-founds APRA to improve air passenger rights
JANUARY
2018
1.5M passengers paid compensation… so far!
JANUARY
2023
FAQs
We answer your questions
Wait. What is it AirHelp actually does?
What’s AirHelp Plus?
Is AirHelp trustworthy?
What is an air passenger rights company?
What's the cost?
