About us

It’s hard work getting airlines to pay out compensation. That’s why we do it for you.

A girl looking at the planeA girl looking at the plane
Our mission

We’re global experts in air passenger rights

That means we’re here to help travelers get paid the compensation they’re owed for delayed and canceled flights. We’ve helped 1.5 million passengers receive their compensation, and we’re not finished yet.


WHY CHOOSE US

We’re #1 for flight compensation

Trustpilot 4.6/5 based on 154,766 reviews

That means we’re the best there is when it comes to getting you compensation for a delayed or canceled flight.

Simple as that.

What makes us no. 1?

Global team of 350+

All countries

No win, no fee

We’ve helped 1.5 million people get paid their compensation

OUR STORY

The Beginning

In 2013, our founder Henrik Zillmer had a terrible experience when his flight to Bali was delayed last-minute. Soon after, he set up AirHelp with one mission: to make flying less painful when your flight doesn’t go to plan.

Within a year, AirHelp had launched websites in 8 countries and 5 languages. 10 years on, we're available worldwide in 18 languages and have secured compensation for 1.5 million passengers.

AirHelp is founded!

JANUARY

2013

Releases first AirHelp Score

OCTOBER

2015

Launches AirHelp Plus membership

JANUARY

2017

Co-founds APRA to improve air passenger rights

JANUARY

2018

1.5M passengers paid compensation… so far!

JANUARY

2023

FAQs

We answer your questions

Wait. What is it AirHelp actually does?

What’s AirHelp Plus?

Is AirHelp trustworthy?

What is an air passenger rights company?

What's the cost?

AirHelp has been featured in:

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APRA

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

Copyright © 2023 AirHelp

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