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Cancelled Flight Hotel Compensation

A flight can be canceled for any number of reasons, but where does that leave stranded travelers for the night? Depending on the cause of cancellation, you may be entitled to a hotel stay covered by the airline.

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Rights and regulations to know while traveling

Flight disruptions are a nuisance and a canceled flight is even worse, particularly if you are not rerouted until the following day. In this case, barring cancellation for extraordinary circumstances, such as extreme weather, you should expect cancelled flight hotel compensation. This rule applies if it's the first and only leg of your journey, in the case that you have missed a connecting flight due to a delay during an earlier flight, or if a subsequent leg of travel is delayed or canceled until the following day. In all these instances, airlines are required to offer overnight accommodation free of charge.

To take advantage of canceled flight hotel compensation, the best course of action is to make yourself known to your airline in order to request assistance. The airline should arrange overnight accommodations for you, as well as transportation there and back to the airport, as necessary. This applies whether or not you have already been offered refreshments or compensation. However, if your airline does not offer assistance and you cover the cost of a hotel yourself, keep a record of your receipts in order to request hotel compensation. There is an exception to this rule: under rare circumstances, airlines may decline or limit assistance in the event that it would further delay the next flight.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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About AirHelp

AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.


What to Do if Your Flight is Delayed or Canceled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed or canceled.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • If you had a canceled flight, ask for an alternative flight or a refund.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

Have AirHelp claim your compensation

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

06/18/2025

8:00 AM

BZ703

Bluebird Airways

Athens (ATH)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

06/18/2025

3:30 AM

AZ9011

ITA Airways

Milan (MXP)

Rome (FCO)

CanceledCheck Compensation

06/18/2025

3:10 AM

LY337

El Al Israel Airlines

Tel Aviv-Yafo (TLV)

Amsterdam (AMS)

CanceledCheck Compensation

06/17/2025

7:30 PM

LY336

El Al Israel Airlines

Amsterdam (AMS)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

06/17/2025

7:10 PM

KL461

KLM-Royal Dutch Airlines

Amsterdam (AMS)

Tel Aviv-Yafo (TLV)

CanceledCheck Compensation

06/17/2025

6:57 PM

Y43626

Volaris

Cancun (CUN)

Morelia (MLM)

CanceledCheck Compensation

06/17/2025

6:56 PM

B6640

JetBlue Airways Corporation

Cleveland (CLE)

Boston (BOS)

CanceledCheck Compensation

06/17/2025

6:56 PM

DL637

Delta Air Lines

Detroit (DTW)

Richmond (RIC)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • BZ703

    Bluebird Airways

    Canceled

    Athens

    Tel Aviv-Yafo

    ATH

    TLV

    06/18/2025

    8:00 AM

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  • AZ9011

    ITA Airways

    Canceled

    Milan

    Rome

    MXP

    FCO

    06/18/2025

    3:30 AM

    Check Compensation
  • LY337

    El Al Israel Airlines

    Canceled

    Tel Aviv-Yafo

    Amsterdam

    TLV

    AMS

    06/18/2025

    3:10 AM

    Check Compensation
  • LY336

    El Al Israel Airlines

    Canceled

    Amsterdam

    Tel Aviv-Yafo

    AMS

    TLV

    06/17/2025

    7:30 PM

    Check Compensation
  • KL461

    KLM-Royal Dutch Airlines

    Canceled

    Amsterdam

    Tel Aviv-Yafo

    AMS

    TLV

    06/17/2025

    7:10 PM

    Check Compensation
  • Y43626

    Volaris

    Canceled

    Cancun

    Morelia

    CUN

    MLM

    06/17/2025

    6:57 PM

    Check Compensation
  • B6640

    JetBlue Airways Corporation

    Canceled

    Cleveland

    Boston

    CLE

    BOS

    06/17/2025

    6:56 PM

    Check Compensation
  • DL637

    Delta Air Lines

    Canceled

    Detroit

    Richmond

    DTW

    RIC

    06/17/2025

    6:56 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airlines we can help you get compensation:

American Airlines

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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