Reimbursement and Compensation: Cathay Pacific
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $650 (€600) per person in Cathay Pacific compensation. That's because of an EU law which allows passengers to claim flight cancellation or Cathay Pacific delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Cathay Pacific simple!
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Cathay Pacific Flight Delay Compensation
Any Cathay Pacific flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Cathay Pacific is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Cathay Pacific flight delay compensation. Don’t miss out on up to $650 per person.
We make claiming compensation for Cathay Pacific flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
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Cathay Pacific cancelled Flight Compensation
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any Cathay Pacific flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Cathay Pacific flight cancellation compensation, up to $650 per person.
That's unless there were some kind of extraordinary circumstances which gave Cathay Pacific no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Cathay Pacific also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.
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Flight Compensation and Air Passenger Rights
Even though Cathay Pacific is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Cathay Pacific are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, Cathay Pacific cancellation compensation, or overbooking compensation if Cathay Pacific is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Cathay Pacific passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which Cathay Pacific Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Cathay Pacific Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to $270 per person |
Internal EU flights over 1,500 km | Up to $430 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to $430 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
Can I get a refund and compensation if my Cathay Pacific flight was cancelled due to coronavirus?
Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.
About Cathay Pacific
Cathay Pacific is a world-class airline that offers exceptional services to its passengers. With a fleet of state-of-the-art planes, our airline takes you to over 190 destinations worldwide. Our focus is on providing comfort, style, and convenience to our passengers, making every journey a memorable experience. Whether you are traveling for business or leisure, we have the perfect solution for you. From delicious in-flight meals to top-notch entertainment options, we ensure that your journey is nothing but the best. Our team of professional and friendly staff is always ready to assist you with any needs you may have. Travel with Cathay Pacific and experience the excellence of air travel. Contact us today to book your next flight. Contact Information: - Phone: +1-800-233-2742 - Email: [email protected] - Website: www.cathaypacific.com
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
---|---|---|---|---|---|---|
12/13/2024 | 9:30 AM | QF430 | Qantas Airways | Melbourne (MEL) Sydney (SYD) | Canceled | Check Compensation |
12/13/2024 | 9:00 AM | QF427 | Qantas Airways | Sydney (SYD) Melbourne (MEL) | Canceled | Check Compensation |
12/13/2024 | 9:00 AM | UO230 | Hk Express | Hong Kong (HKG) Beijing (PKX) | Canceled | Check Compensation |
12/13/2024 | 9:00 AM | QF426 | Qantas Airways | Melbourne (MEL) Sydney (SYD) | Canceled | Check Compensation |
12/13/2024 | 8:15 AM | AY1301 | Nordic Regional Airlines | Helsinki (HEL) Amsterdam (AMS) | Canceled | Check Compensation |
12/13/2024 | 8:00 AM | AY1511 | Nordic Regional Airlines | Helsinki (HEL) Zurich (ZRH) | Canceled | Check Compensation |
12/13/2024 | 8:00 AM | AY1751 | Nordic Regional Airlines | Helsinki (HEL) Milan (MXP) | Canceled | Check Compensation |
12/13/2024 | 7:50 AM | AY1331 | Nordic Regional Airlines | Helsinki (HEL) London (LHR) | Canceled | Check Compensation |
12/13/2024 | 7:45 AM | AY1411 | Nordic Regional Airlines | Helsinki (HEL) Frankfurt (FRA) | Canceled | Check Compensation |
12/13/2024 | 6:30 AM | QF406 | Qantas Airways | Melbourne (MEL) Sydney (SYD) | Canceled | Check Compensation |
- Canceled
QF430
•Qantas Airways
Melbourne
••Sydney
MEL
SYD
Check Compensation12/13/2024
9:30 AM
- Canceled
QF427
•Qantas Airways
Sydney
••Melbourne
SYD
MEL
Check Compensation12/13/2024
9:00 AM
- Canceled
UO230
•Hk Express
Hong Kong
••Beijing
HKG
PKX
Check Compensation12/13/2024
9:00 AM
- Canceled
QF426
•Qantas Airways
Melbourne
••Sydney
MEL
SYD
Check Compensation12/13/2024
9:00 AM
- Canceled
AY1301
•Nordic Regional Airlines
Helsinki
••Amsterdam
HEL
AMS
Check Compensation12/13/2024
8:15 AM
- Canceled
AY1511
•Nordic Regional Airlines
Helsinki
••Zurich
HEL
ZRH
Check Compensation12/13/2024
8:00 AM
- Canceled
AY1751
•Nordic Regional Airlines
Helsinki
••Milan
HEL
MXP
Check Compensation12/13/2024
8:00 AM
- Canceled
AY1331
•Nordic Regional Airlines
Helsinki
••London
HEL
LHR
Check Compensation12/13/2024
7:50 AM
- Canceled
AY1411
•Nordic Regional Airlines
Helsinki
••Frankfurt
HEL
FRA
Check Compensation12/13/2024
7:45 AM
- Canceled
QF406
•Qantas Airways
Melbourne
••Sydney
MEL
SYD
Check Compensation12/13/2024
6:30 AM
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