Reimbursement and Compensation: Cathay Pacific

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It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $650 (€600) per person in Cathay Pacific compensation. That's because of an EU law which allows passengers to claim flight cancellation or Cathay Pacific delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Cathay Pacific simple!

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Cathay Pacific Flight Delay Compensation

Any Cathay Pacific flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.

But more than that, if Cathay Pacific is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Cathay Pacific flight delay compensation. Don’t miss out on up to $650 per person.

We make claiming compensation for Cathay Pacific flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.

Delayed or cancelled flight with Cathay Pacific? Find out if you're owed up to $650 in compensation

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Cathay Pacific cancelled Flight Compensation

In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

If there's any Cathay Pacific flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Cathay Pacific flight cancellation compensation, up to $650 per person.

That's unless there were some kind of extraordinary circumstances which gave Cathay Pacific no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like Cathay Pacific also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Even though Cathay Pacific is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Cathay Pacific are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, Cathay Pacific cancellation compensation, or overbooking compensation if Cathay Pacific is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. Cathay Pacific passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which Cathay Pacific Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Cathay Pacific Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Cathay Pacific flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.


About Cathay Pacific

Cathay Pacific is a world-class airline that offers exceptional services to its passengers. With a fleet of state-of-the-art planes, our airline takes you to over 190 destinations worldwide. Our focus is on providing comfort, style, and convenience to our passengers, making every journey a memorable experience. Whether you are traveling for business or leisure, we have the perfect solution for you. From delicious in-flight meals to top-notch entertainment options, we ensure that your journey is nothing but the best. Our team of professional and friendly staff is always ready to assist you with any needs you may have. Travel with Cathay Pacific and experience the excellence of air travel. Contact us today to book your next flight. Contact Information: - Phone: +1-800-233-2742 - Email: [email protected] - Website: www.cathaypacific.com

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

12/13/2024

9:30 AM

QF430

Qantas Airways

Melbourne (MEL)

Sydney (SYD)

CanceledCheck Compensation

12/13/2024

9:00 AM

QF427

Qantas Airways

Sydney (SYD)

Melbourne (MEL)

CanceledCheck Compensation

12/13/2024

9:00 AM

UO230

Hk Express

Hong Kong (HKG)

Beijing (PKX)

CanceledCheck Compensation

12/13/2024

9:00 AM

QF426

Qantas Airways

Melbourne (MEL)

Sydney (SYD)

CanceledCheck Compensation

12/13/2024

8:15 AM

AY1301

Nordic Regional Airlines

Helsinki (HEL)

Amsterdam (AMS)

CanceledCheck Compensation

12/13/2024

8:00 AM

AY1511

Nordic Regional Airlines

Helsinki (HEL)

Zurich (ZRH)

CanceledCheck Compensation

12/13/2024

8:00 AM

AY1751

Nordic Regional Airlines

Helsinki (HEL)

Milan (MXP)

CanceledCheck Compensation

12/13/2024

7:50 AM

AY1331

Nordic Regional Airlines

Helsinki (HEL)

London (LHR)

CanceledCheck Compensation

12/13/2024

7:45 AM

AY1411

Nordic Regional Airlines

Helsinki (HEL)

Frankfurt (FRA)

CanceledCheck Compensation

12/13/2024

6:30 AM

QF406

Qantas Airways

Melbourne (MEL)

Sydney (SYD)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • QF430

    Qantas Airways

    Canceled

    Melbourne

    Sydney

    MEL

    SYD

    12/13/2024

    9:30 AM

    Check Compensation
  • QF427

    Qantas Airways

    Canceled

    Sydney

    Melbourne

    SYD

    MEL

    12/13/2024

    9:00 AM

    Check Compensation
  • UO230

    Hk Express

    Canceled

    Hong Kong

    Beijing

    HKG

    PKX

    12/13/2024

    9:00 AM

    Check Compensation
  • QF426

    Qantas Airways

    Canceled

    Melbourne

    Sydney

    MEL

    SYD

    12/13/2024

    9:00 AM

    Check Compensation
  • AY1301

    Nordic Regional Airlines

    Canceled

    Helsinki

    Amsterdam

    HEL

    AMS

    12/13/2024

    8:15 AM

    Check Compensation
  • AY1511

    Nordic Regional Airlines

    Canceled

    Helsinki

    Zurich

    HEL

    ZRH

    12/13/2024

    8:00 AM

    Check Compensation
  • AY1751

    Nordic Regional Airlines

    Canceled

    Helsinki

    Milan

    HEL

    MXP

    12/13/2024

    8:00 AM

    Check Compensation
  • AY1331

    Nordic Regional Airlines

    Canceled

    Helsinki

    London

    HEL

    LHR

    12/13/2024

    7:50 AM

    Check Compensation
  • AY1411

    Nordic Regional Airlines

    Canceled

    Helsinki

    Frankfurt

    HEL

    FRA

    12/13/2024

    7:45 AM

    Check Compensation
  • QF406

    Qantas Airways

    Canceled

    Melbourne

    Sydney

    MEL

    SYD

    12/13/2024

    6:30 AM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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