Norwegian Air - Flight Delays & Cancellations

Try as they might to ensure every flight experience of their passengers is void of issues – unfortunately, Norwegian Air flight delays and cancellations happen.

Naturally, Norwegian Air makes every effort to stick to their advertised schedules, but sometimes things don’t go according to plan. When air travel takes an unexpected turn, AirHelp strives to be the silver lining of air travel. This is because we help you get the Norwegian compensation you deserve from the airline if you have suffered a flight mishap and the airline is at fault.

Just enter your flight details into our free flight delay compensation calculator and it will inform you on whether you are eligible to make a Norwegian claim and how much the airline owes you.

Under the EU regulation, EC 261, which protects the rights of air passengers, not all flight delays are eligible to compensation.

According to the legislation, Norwegian Air passengers are entitled to Norwegian delayed flight compensation if their flight arrived at the final destination 3 hours after the scheduled estimated time of arrival.

Other factors also determine whether you are eligible to claiming cash compensation for a flight delay. For instance, certain perks offered by the airline like a voucher could waive your right to Norwegian flight delay compensation. This is why it’s very important to be diligent and not sign any document offered to you by an airline when there has been a flight issue without reading the fine print.

If you want to avoid the hassle of working out if your Norwegian flight delay qualifies for delay compensation – our easy-to-use compensation calculator will do the grunt work for you. Provided that our compensation checker confirms that you are indeed eligible for compensation for your flight mishap – our team of trusted industry experts will help you with your claim at each step of the way.

Under EU regulation, if you are an Air France passenger and your flight is canceled and:

• You were not informed of your flight’s cancellation, or
• You were informed of the cancellation less than 14 days before departure, or
• You weren’t offered a rerouting option

You can be eligible for Norewgian Air canceled flight compensation.

Generally speaking, when Norwegian Air cancels flights, the airline will attempt to rebook passengers onto another flight at no additional charge. In fact, in most cases of canceled flights, Norwegian Air will automatically try and rebook you onto another flight. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.

The situation is different if you need to cancel your flight. There is no Norwegian Air compensation owed if it is your decision to cancel your flight. Tickets can usually be rebooked on the airline’s website. You may be asked to pay a rebooking fee and a handling charge, depending on the type of ticket you purchased. If you rebook a ticket that turns out to be more expensive than your original flight, you’ll need to pay the difference. As a general rule, as long as there are still seats available, you can usually rebook your ticket in the same fare class or higher.

There is a popular misconception when pursuing Norwegian Air claims which is that the amount of compensation you are owed depends on the price of your ticket. It isn’t.

According to EC 261, which elaborates on air passenger rights, the amount of Norwegian compensation you are owed when you’ve suffered a flight delay is based on the distance of your flight.

Our helpful chart breaks down what you are owed based on the distance of your flight. And remember, when in doubt of how much Norwegian compensation you are owed, you can follow this link to our free compensation checker and find out in minutes how much you are entitled to for your flight disruption.

If your flight is delayed five hours or more, by law, the airline has to give you:

According to EU legislation, there are circumstances when a Norwegian Air flight delay or cancellation will not lead to Norwegian Air delay compensation.
This is when the delay or cancellation is due to extraordinary circumstances, which is loosely defined as scenarios beyond an airline’s control.

These situations include but are not limited to: lightning strikes; medical emergencies; and strikes by airport or air traffic control staff. However, if the airline staff members strike, then the affected flight qualifies for compensation because airline management is considered responsible for their employees’ behavior.

However, note that if an airline explains that a flight delay or cancellation occurs because of “technical difficulties” or “operational difficulties,” these circumstances do not count as “extraordinary circumstances.” That means you are still eligible for flight cancellation compensation.

Unfortunately, circumstances like technical problems or bad weather can lead to baggage getting damaged or not arriving at the destination airport at the same time as the passenger.

Norwegian Delayed Baggage Compensation

If your baggage arrives later than expected and leads to dire consequences for your journey, you could be entitled to Norwegian delayed baggage compensation. Read our helpful list of the correct action to take and the documents you will need in this situation.

Norwegian Lost Baggage Compensation

If you traveled on Norwegian Air and find out that your luggage never arrived at the airport, you could be entitled to Norwegian lost baggage compensation.

We’ve written an article that gives a helpful list of all the important things to do if your baggage gets bashed up on a Norwegian Air flight, read the list here.

Norwegian is one of the three major low-cost carriers in Europe, along with Ryanair and EasyJet. It was founded in 1993 and launched its long-haul operations in 2013. It operates over 400 routes to nearly 130 destinations in 35 countries on four continents.The busiest routes in Norwegian’s network are the Oslo to Bergen and the Oslo to Trondheim routes with 15 daily round-trips. The airport outside Scandinavia with the most Norwegian flights is London to Gatwick, with 24 daily Norwegian round-trips.

Norwegian Headquarters

Norwegian is headquartered in Fornebu in Norway. The airline is not part of any alliance with other airlines, but does offer its own bonus program.

Airline IATA Code: D8

Address: Oksenøyveien 3, P.O. Box 115, NO-1330 Fornebu, Norway

Website:https://www.norwegian.com/

Twitter:https://twitter.com/Fly_Norwegian?lang=en