Turkish Airlines: Compensation, Refunds, and Reimbursement for Canceled and Delayed Flights


When faced with the inconvenience of a delayed or canceled Turkish Airlines flight, the customary "We apologize for the inconvenience" response is often received. However, it's crucial to recognize that for European departures, there exists an avenue to not only address the disruption but also to seek financial recompense through EC 261. This legislation allows passengers to claim compensation for Turkish Airlines flight delays or cancellations.

Under EC 261, you may be entitled to receive flight compensation from Turkish Airlines of up to $650 (€600) per person, in addition to a complete reimbursement of your flight ticket. To determine the specific amount you are owed and understand the intricacies of Turkish Airlines flight compensation, explore the possibilities under this regulation. Discover the potential compensation for your Turkish Airlines flight delay or canceled flight, ensuring you are informed and empowered in seeking your entitled rights.

Departure airport

Final destination airport

Check Compensation


Scan your boarding pass barcodeUpload boarding pass

All airlines

All countries

No Win, No Fee

What Are You Entitled to for Turkish Airlines Flight Cancellation Compensation Under EC261?

Even though Turkish Airlines is not a European carrier, when operating within Europe, they adhere to European regulations. This is particularly advantageous for passengers facing a Turkish Airlines flight cancellation, as last-minute disruptions to European departures could trigger a substantial compensation payout.

In the event of a Turkish Airlines flight cancellation, passengers are presented with two options: an alternative flight to their destination or a full refund. However, the silver lining for those affected by a cancellation less than 14 days before the scheduled departure from a European airport is the potential entitlement to compensation for flight cancellation from Turkish Airlines of up to $650 per person under EU laws.

It's important to note that Turkish Airlines may not be required to provide compensation for canceled flights if they offer an alternative flight that aligns closely with the original schedule. Additionally, extraordinary circumstances beyond the airline's control, such as inclement weather, medical emergencies, or disruptive events at the airport, could exempt them from compensation obligations.

To ascertain whether you qualify for Turkish Airlines compensation for a canceled flight, especially considering these exceptions, use our free compensation calculator for a quick and accurate assessment of your potential compensation. Stay informed and empowered when seeking your rightful Turkish Airlines flight cancellation compensation under EC 261.

Delayed or cancelled flight with Turkish Airlines? Find out if you're owed up to $650 in compensation

All airlines

All countries

No Win, No Fee

What Rights Are You Entitled to for Turkish Airlines Flight Delay Compensation Under EC261?

For travelers who have experienced a delayed departure from a European airport with Turkish Airlines, it's worthwhile to explore the potential eligibility for Turkish Airlines flight delay compensation. According to EU law, flights delayed by 3 hours or more may qualify passengers for compensation for flight delay from Turkish Airlines of up to $650 per person from the airline.

Crucially, the decisive factor for compensation is not the departure time but the time of arrival at the destination. Even if the takeoff was technically on schedule, arriving more than 3 hours late at your destination could make you eligible for compensation for delayed flights.

It's essential to note the exception for Turkish Airlines flight delays caused by extraordinary circumstances which are events beyond the airline's control. Instances like delays due to inclement weather or air traffic control strikes fall under this category. Since these situations are beyond the airline's influence, compensation may not be applicable.

However, when the delay results from factors within Turkish Airlines' control, such as a strike by airline staff or a maintenance issue, passengers have the right to initiate a Turkish Airlines flight delay compensation claim. Stay informed about your entitlements and exercise your rights by seeking compensation for delayed Turkish Airlines flights under EC 261.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

All airlines

All countries

No Win, No Fee

What Are Your Air Passenger Rights for Turkish Airlines Flight Compensation?

EU air passenger rights, governed by EC 261, stand out as some of the most extensive globally. Crafted to safeguard the interests of passengers, these regulations compel airlines, including Turkish Airlines, to provide adequate care and fair compensation in the face of disruptions like flight delays, cancellations, or overbookings.

The umbrella of EC 261 covers all passengers on flights departing from European airports. It is important to note, however, that Turkish Airlines, not being a European carrier, is exempt from EC 261 compensation obligations when operating flights outside of Europe. This exemption applies even to flights headed to Europe if the departure airport is situated outside the European Union.

Which Turkish Airlines Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports Yes
Flights arriving at EU airports No

How Much Turkish Airlines Flight Compensation Can You Request?

Table shows values in € as specified in EC 261

Regardless of a passenger's origin, age, or ticket cost, EC 261 treats all paying passengers equally, offering the same compensation amounts.

However, it's crucial to be aware that certain exceptions and special circumstances may influence the compensation owed in individual cases. To simplify the process and determine the specific compensation you're entitled to, utilize AirHelp's free compensation calculator. Stay informed about your rights and ensure you receive the rightful Turkish Airlines flight compensation under EC 261.

Can I get a refund and compensation if my Turkish Airlines flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

About Turkish Airlines

Established in 1933, Turkish Airlines is the national flag carrier of Turkey and one of the largest airlines in the world. With an extensive fleet of over 360 aircraft, the airline connects passengers to more than 300 destinations in over 120 countries, boasting one of the largest networks in the world. Renowned for its exceptional hospitality and in-flight service, Turkish Airlines provides a comfortable and culturally rich travel experience. The airline's commitment to excellence is evident in its continuous expansion, innovative services, and focus on customer satisfaction, solidifying its status as a global leader in aviation.

Contact information:

Website: www.turkishairlines.com

Email: [email protected]

Use AirHelp to claim your compensation

All airlines

All countries

No Win, No Fee

AirHelp has been featured in:

USA Today LogoThe New York Times LogoWSJ LogoWashington Post

AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.


Copyright © 2024 AirHelp

Check Compensation

All airlines