Reimbursement and Compensation: El Al Israel Airlines

Any El Al Israel Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.

But more than that, if El Al Israel Airlines is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.

So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed El Al Israel Airlines flight delay compensation. Don’t miss out on up to $700 per person.

We make claiming compensation for El Al Israel Airlines flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.

In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

If there's any El Al Israel Airlines flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for El Al Israel Airlines flight cancellation compensation, up to $700 per person.

That's unless there were some kind of extraordinary circumstances which gave El Al Israel Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like El Al Israel Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Even though El Al Israel Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with El Al Israel Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.

This gives passengers the right to claim flight delay compensation, El Al Israel Airlines cancellation compensation, or overbooking compensation if El Al Israel Airlines is responsible for the issue.

Unfortunately, the same protections don't apply for flights going the other way. El Al Israel Airlines passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.

Which El Al Israel Airlines Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my El Al Israel Airlines flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

Welcome to El Al Israel Airlines, the flag carrier airline of Israel. We pride ourselves on offering high-quality service on a wide range of domestic and international flights. With a fleet of modern aircraft and a team of experienced professionals, we strive to provide a comfortable and safe journey for all our passengers. Whether you're traveling for business or pleasure, we offer a variety of amenities and services to make your flight a seamless and enjoyable experience. From in-flight entertainment to refreshments and meals, we've got you covered. As a member of the Star Alliance network, we have access to a global network of flights and partnerships with other leading airlines. This allows us to provide our passengers with a comprehensive travel experience, including convenient connections and seamless transfers. At El Al Israel Airlines, we prioritize our passengers' safety and security. We have implemented extensive health and safety measures to ensure a safe journey during these unprecedented times. Book your next flight with us and experience the best of Israeli hospitality. Contact us today to learn more about our services and offerings. Contact Information: - Website: www.elal.com - Phone: +1-800-223-6700 - Email: [email protected] - Address: Ben Gurion International Airport, P.O Box 41, Ben Gurion Airport, Israel