If you think you might be owed Icelandair delay compensation or Icelandair cancellation compensation, you've come to the right place. We can explain your air passenger rights and have the resources to help you claim up to $700 (€600) compensation per person.
According to our data on Icelandair’s recent flights, there were 102 departures over 24 hours and 82.35% departed on time.
While airlines like Icelandair make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Icelandair flight delays.
Under an EU law known as EC 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to $700 in compensation.
There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under EC 261.
What's more, you generally have up to 3 years to make a flight delay compensation Icelandair claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.
In the event of any Icelandair flight cancellation, Europe's air passenger rights laws are clear: Icelandair must offer you alternative transport to your destination, or a refund if that's what you'd prefer.
In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to $700 per person in compensation.
Generally speaking, when Icelandair cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.
If Icelandair can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are canceled at the last minute have valid claims to Icelandair canceled flight compensation.
That's unless the cancellation was caused by an event Icelandair can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.
You can learn more about flight cancellation compensation here.
Because Icelandair has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, canceled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
|All flights under 1,500 km||Up to €250 per person|
|Internal EU flights over 1,500 km||Up to €400 per person|
|Non-internal EU flights between 1,500 - 3,500 km||Up to €400 per person|
|Non-internal EU flights over 3,500 km||Up to €600 per person|
Table shows values in € as specified in EC 261
There are exceptions and special circumstances which may impact how much compensation Icelandair owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.
Icelandair On-time Performance (24 hours):
Total flights: 102
Flights on time: 84
On time rate: approximately 82.35% of all flights were punctual
Long delays (over 3 hours): 0
Flight cancellations: 0
Flight numbers shown are estimates, based on internal databases and third parties.
The Reykjavik-based Icelandair Group was founded in 1983 and currently operates four subsidiaries - Icelandair, Icelandair Cargo, Loftleidir Icelandic and VITA.
Icelandair will integrate Air Iceland Connect into its operations in March 2020. Air Iceland Connect's air carrier certificate will remain separate, and its crew members will continue to be employed by the company.
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