Were you affected by Eurowings flight delays and cancellations? If so, you could be eligible to get up to $700 (€600) per person.
According to Eurowings’s latest on time performance, there were 192 flight departures over 24 hours, 43.75% of which departed on time.
Regardless of whether you're at home or abroad when you find out about your Eurowings flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Eurowings should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Eurowings canceled flight compensation to help make up for the disruption.
Under EU regulations, Eurowings should pay passengers up to $700 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Eurowings will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Eurowings flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
No win, no fee
Whenever you're kept waiting by Eurowings flight delays, it's worth checking whether you're entitled to compensation for your time. If Eurowings is responsible for the delay, EU regulations say that passengers are owed up to $700 per person when they're delayed by 3 hours or more.
When you're claiming flight delay compensation, Eurowings will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Eurowings flight delay compensation claims with the exact delay time.
Airlines like Eurowings do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.
You can learn more about what is and isn't included on our flight delay compensation page.
No win, no fee
EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.
Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.
The regulation applies to all flights that depart from a European airport, but as Eurowings is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.
|Covered by EC 261|
|Flights departing EU airports||✔️ Yes|
|Flights arriving at EU airports||✔️ Yes|
Table shows values in € as specified in EC 261
As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.
Eurowings On-time Performance (24 hours):
Total flights: 192
Flights on time: 84
On time rate: approximately 43.75% of all flights were punctual
Long delays (over 3 hours): 0
Flight cancellations: 0
Flight numbers shown are estimates, based on internal databases and third parties.
Eurowings Europe is a low-cost carrier (LCC) based at Vienna International Airport that was founded by Deutsche Lufthansa AG. In 2015, the Lufthansa Group changed the name of the proposed carrier from EWAT GmbH to Eurowings Europe GmbH, stating that the new carrier will help the company's goals of expanding its LCC operations. Eurowings Europe operates a European regional network from its hub in Vienna, using a fleet of A320s. On June 23, 2016, Deutsche Lufthansa AG inaugurated Eurowings Europe's service operations with a Vienna-Alicante flight. Eurowings Europe will gradually take over some of Eurowings' flights in Vienna. The airline is a subsidiary of Deutsche Lufthansa AG's Eurowings Group.
The Lufthansa Group has announced plans to reposition Eurowings as a short-haul and point-to-point carrier, with long-haul operations being transferred to network operators within the airline group by the end of 2020.
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