Reimbursement and Compensation: Jet Airways

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"We apologize for the inconvenience" is a typical response from airlines when a flight is delayed or cancelled. But for European departures at least you might also be able to claim flight delay or Jet Airways cancellation compensation under a law known as EC 261. You could be owed as much as $650 (€600) per person.

Click below to find out how much Jet Airways flight compensation you're owed and how we can help you get it.

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Jet Airways Flight Cancellation Compensation

While Jet Airways isn't a European airline, whenever they fly in Europe they comply with European regulations. That is good news for any passenger affected by a flight cancellation, as a last-minute cancellation of a European departure may entitle them to a fair Jet Airways compensation payout.

With any Jet Airways flight cancellation, you'll be offered an alternative flight to your destination, or a full refund if that's what you'd prefer. But in addition, if your flight was cancelled less than 14 days before you were due to depart a European airport, EU laws say passengers may be entitled to up to $650 per person in compensation.

If Jet Airways was able to offer you an alternative flight that would land at a very similar time to your original, they won't have to pay you compensation. They would also be exempt from paying compensation if there were extraordinary circumstances which made the cancellation necessary. That means anything that is beyond the airline's control, for example, bad weather, a medical emergency, or some form of disruptive event affecting the airport.

Because there are these exceptions, the easiest way to check if you're owed Jet Airways cancelled flight compensation is to use our free compensation calculator.

Delayed or cancelled flight with Jet Airways? Find out if you're owed up to $650 in compensation

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Jet Airways Flight Delay Compensation

If you've been on a late flight departing from a European airport, it's worth checking if you're owed Jet Airways flight delay compensation. That's because under EU law, flights that are delayed by 3 hours or more might be eligible for up to $650 per person in compensation from their airline.

It doesn't matter where you were flying to — what does matter is your arrival time. For compensation, it is the time that you arrived in your destination that's significant, not the time that you took off. So even if you technically departed on time, if you arrived at your destination more than 3 hours late, you may be eligible for compensation.

One important exclusion is for those Jet Airways flight delays that are caused by extraordinary circumstances. This refers to situations that are outside of the airline's control. Common examples are delays caused by bad weather or an air traffic control strike. Because the airline cannot prevent these delays, they shouldn't have to pay compensation for them.

But if the delay is due to something they can control — such as a strike by Jet Airways staff, or a maintenance issue, then you're entitled to submit a flight delay compensation Jet Airways claim.

Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.

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What's Covered Under EU Air Passenger Rights?

Europe's air passenger rights, EC 261, are among the most comprehensive in the world. They are designed to ensure airlines like Jet Airways take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by EC 261. However, as Jet Airways is not a European airline, they do not need to pay EC 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which Jet Airways Flights are Covered by EC 261?

Covered by EC 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much Jet Airways Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

All paying passengers are treated equally by EC 261. It doesn't matter where a passenger is from, whether they are an adult or a child, or how much they paid for their ticket — the compensation amounts are the same.

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my Jet Airways refund and reimbursement flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

About Jet Airways

Jet Airways is a premium Indian airline company that offers exceptional services to its passengers. With a fleet of over 100 aircraft, Jet Airways provides extensive domestic and international connectivity to over 60 destinations worldwide. Passengers can enjoy comfortable seating, delicious meals and beverages, and in-flight entertainment on all flights. The airline also offers a frequent flyer program, JetPrivilege, which enables passengers to earn and redeem miles for various benefits. For a hassle-free travel experience, Jet Airways offers online check-in and baggage tracking services. Book your ticket with Jet Airways today and experience the joy of flying. Contact Information: - Website: www.jetairways.com - Phone: +91 22 3989 3333 - Email: [email protected] - Social Media: Facebook, Twitter, Instagram, LinkedIn.

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