- Flight Disruptions
- Volcanic activity cancels Singapore to Jakarta flights, stranding passengers
Volcanic activity cancels Singapore to Jakarta flights, stranding passengers
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Checked by Matteo Floris
Last updated on September 7, 2026
Disruption overview
Flights from Singapore to Jakarta were canceled on 7 September 2026 as volcanic activity across Indonesia, including activity at Anak Krakatau, continued to disrupt air travel. For passengers already in transit, the disruption meant being stranded in Singapore, facing limited seats on later flights, or accepting longer reroutes to other Indonesian cities. One traveler, Dina Indrasafitri, had already flown from Sydney and only learned at about 6:00 am that her onward Monday flight would not operate. Because the cancellations were caused by a natural disaster outside the airline's control, compensation under EC 261 is unlikely, but airlines should still offer rebooking or refunds and provide care while you wait.
Disruption details
Passengers traveling from Singapore to Jakarta faced cancellations on Monday, 7 September 2026, as heightened volcanic activity in Indonesia continued to disrupt air travel. For people already mid-journey, that meant being stranded in transit, watching plans unravel, and trying to work out whether to wait, reroute, or turn back.
One of those passengers was Dina Indrasafitri, an Indonesian student at Western Sydney University. She left Sydney on Sunday, 6 September 2026, for the semester break and arrived in Singapore at about 9:00 pm local time. She was due to continue to Jakarta on Monday afternoon, but at around 6:00 am on 7 September she received notice that her onward flight had been canceled.
The cancellations are tied to a broader run of eruptions across Indonesia's volcanic arc, including activity at Anak Krakatau. Airlines have been adjusting schedules in response to aviation advisories, and the disruption is still affecting travel on routes into Indonesia.
For passengers, this wasn't just a timetable change. Once in Singapore, Dina and other travelers were offered free rebooking or rerouting to other Indonesian cities. But later flights to Jakarta were already close to full, and the alternative routes on offer would have added much longer travel times.
That kind of knock-on effect can spread quickly. When carriers waive change fees and allow itinerary changes during a natural event, seats on the remaining services can disappear fast. In this case, the pressure appears to have extended beyond Jakarta to other major Indonesian gateways as stranded passengers searched for any workable route.
Dina also said there had been no warning in Sydney that her onward journey might be at risk, even though aviation advisories had been issued in the days before departure. For travelers, late information can make an already difficult situation harder, especially when the cancellation only becomes clear after the first part of the trip is complete.
The disruption has also left her weighing a difficult decision. With a new academic term approaching in Australia, she is considering whether to give up the holiday altogether and return to Sydney instead of waiting for a seat to Jakarta.
If your flight is canceled in this kind of situation, your airline should still help with the basics:
Offer rerouting or a refund.
Provide food and refreshments during longer waits.
Arrange accommodation and transportation if you're stranded overnight.
Give practical communication support if the delay stretches on.
Because these cancellations were caused by volcanic activity, compensation under EC 261 is unlikely. When a disruption is caused by circumstances outside the airline's control, airlines generally don't have to pay compensation, even if the impact on passengers is severe.
Although compensation is unlikely here, that doesn't mean you're without support. Your airline should still provide care and assistance, along with rebooking or refund options if your journey can't go ahead as planned. If you want to understand what may apply to your booking, AirHelp's free flight checker is a simple place to start.
Know your rights
These are your air passenger rights
When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.
Care and assistance
Your airline must provide food and refreshments if your journey is delayed more than a few hours.
Accommodation
If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.
Communication
Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Summary
Disruption
Cancellations
Cause
Natural disaster
Status
Current disruption
Compensation
Not eligible for compensation
Airports affected
Sydney Airport, Singapore Changi International Airport, Jakarta Halim Perdana Kusuma Apt
Cities affected
Sydney, Singapore, Jakarta
Countries affected
Australia, Indonesia, Singapore, Canada
Start date
2026-09-07
Checked by
Matteo Floris
Date updated
September 7, 2026
What to do if your flight is delayed, canceled, or overbooked
If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.
Gather evidence that your flight was delayed, canceled, or overbooked.
Get the airline to provide written confirmation of the disruption and the reason behind it.
Request an alternative flight to your destination — or a refund if you no longer wish to travel.
Make a note of the arrival time at your final destination.
Ask the airline to provide vouchers for meals and refreshments.
Avoid signing documents or accepting offers that may waive your passenger rights.
If an overnight stay is required, ask the airline to provide accommodation.
Save receipts for any additional expenses caused by the disruption.



