Compensation for Berlin Airport Delays and Flight Cancellations

Don't despair if Berlin Brandenburg Airport (BER) delays or cancellations keep you grounded. There are air passenger protections in place, to make sure you're treated fairly and make it to your destination. And we're here to help by ensuring that you receive any compensation you're entitled to following your delay. For example, if you were flying to or from the EU you may be owed up to €600 (~$650) per person.

Click below to find out exactly what you're owed, and have our expert team help you get it.

As a US traveler, you might not expect European laws to apply to you—but they do! Most passengers at Berlin Brandenburg Airport (BER) are protected under Regulation (EC) No 261/2004. This EU law covers all flights departing from EU airports, as well as those departing from EU "outermost regions" such as the Canary Islands, the Azores, and Martinique. Flights landing at Berlin Brandenburg Airport may also fall under EC 261, depending on the departure airport.

EC 261 doesn’t only apply to European citizens – it protects anyone travelling within its jurisdiction. Typically, passengers have up to three years to file a claim, allowing them to check if they’re still eligible for compensation for past cancellations at Berlin Brandenburg Airport.

Under EC Regulation 261, you are entitled to compensation when the airline is responsible for delays, cancellations, or overbooking. Compensation amounts can be as high as $650 per person.

Which Flights are Covered by EC 261?

If you’re traveling through Berlin Brandenburg Airport as a US passenger, you might be wondering which flights qualify for compensation under the EU’s passenger rights law, EC 261. The good news? This regulation covers many flights to and from Berlin, no matter where you’re from. The key is where your flight starts and who operates it: check the table below to see if your trip is protected.

• Cancelled Flights in the Last 7 Days

• Your Rights When Your Flight Is Cancelled

• When Are You Entitled to Compensation for a Cancelled Flight?

• Cancelled Flight at Berlin Brandenburg Airport: How Much Compensation Can You Claim?

• What to Do if Your Flight Is Cancelled

Berlin Brandenburg Airport: Cancelled Flights in the Last 7 Days

Understanding recent trends at Berlin Brandenburg Airport helps you stay informed and plan ahead. Here’s an overview of flight cancellations in the last seven days:

Key Insights:

• Domestic Flights: 319 total flights, with 107 cancellations, representing 33.54% of domestic flights.

• International Flights: 1515 total flights, with 274 cancellations, representing 18.09% of international flights.

If your flight was cancelled at Berlin Brandenburg Airport, AirHelp can assist you in understanding your rights and filing a compensation claim.

Your Rights When Your Flight Is Cancelled

If your flight is cancelled, the airline is first required to offer you an alternative flight to your destination. If you choose not to travel, you are entitled to a ticket refund.

If the cancellation was communicated at short notice, you may be entitled to compensation of up to €600 (~$650) per person. This also applies if the alternative flight offered arrives at a time significantly different from the originally scheduled time.

When Can You Claim Compensation for a Cancelled Flight?

Under EC Regulation 261, you can claim compensation if:

• You were notified of the cancellation less than 14 days before departure.

• The airline is responsible for the cancellation (e.g., operational issues or staff shortages).

The airline can avoid paying compensation if they were able to offer you an alternative flight which would get you to your destination at a very similar time to your original arrival time.

Read more about flight cancellation compensation.

Cancelled Flight at Berlin Brandenburg Airport: How Much Compensation Can You Claim?

The exact amount depends also on the flight distance. Use our compensation checker below to see if you're eligible and determine the amount.

What to Do If Your Flight Is Cancelled at Berlin Brandenburg Airport

• Collect proof of the cancellation (e.g., emails from the airline, photos of the departure board, written confirmation from the airline, etc.).

• Confirm your rebooking or refund options.

• Pay attention to what the airline offers you – accepting certain benefits could affect your right to compensation.

• Keep receipts for any necessary expenses (e.g., food, accommodation).

• Contact AirHelp to check your eligibility for compensation and file your claim.

• Delayed Flights in the Last 7 Days

• When Are You Entitled to Compensation for a Delayed Flight?

• How Much Can You Claim for a Delayed Flight at Berlin Brandenburg Airport Airport?

• What to Do If Your Flight Is Delayed

Berlin Brandenburg Airport: Flights Delays in the Last 7 Days

Recent flight performance at Berlin Brandenburg Airport can help you plan better and know your rights. Here’s how flights at BER performed over the past seven days:

Key insights:

• Domestic Flights: 319 total flights, with 0 (0.00%) experiencing delays over three hours.

• International Flights: 1515 total flights, with 2 (0.13%) delayed by more than three hours.

If your flight was delayed by more than three hours, you may be entitled to compensation or assistance.

When Can You Claim Compensation for Flight Delays?

Under EU 261, you may qualify for compensation if:

• Your flight is delayed by more than 3 hours at arrival.

• The delay is caused by reasons within the airline’s control (e.g., technical issues).

To work out if your delay is eligible you need to work out how late your flight was when it arrived at your final destination. That's because EC 261 is based on how delayed you were reaching your destination, compared to the scheduled time. It’s not necessarily about the time spent waiting due to delays at Berlin Brandenburg Airport.

How Much Compensation Can You Get for Berlin Brandenburg Airport Flight Delays?

Read more about flight delay compensation.

What to Do If Your Flight Is Delayed at Berlin Brandenburg Airport

• Collect proof of the delay (e.g., emails from the airline, photos of the departure board, written confirmation from the airline, etc.).

• Pay attention to what the airline offers you – accepting certain benefits could affect your right to compensation.

• Keep receipts for any necessary expenses (e.g., food, accommodation).

• Use AirHelp’s free eligibility checker to find out if you can claim compensation.

Under EU Regulation 261, airlines are required to compensate passengers when they are responsible for delays. However, in cases of extraordinary circumstances, airlines are not obliged to provide compensation. The table below helps clarify when you might be eligible for compensation:

Lost, delayed, or damaged luggage can add extra stress when travelling through Berlin Brandenburg Airport. Your flight may be covered by the Montreal Convention, which requires airlines to compensate passengers for issues with their baggage. Protections include:

• Delayed Baggage: You can claim reimbursement for essential items purchased while waiting for your baggage.

• Lost Baggage: Compensation is available for the total value of lost items, up to a specified limit.

• Damaged Baggage: Airlines are liable for repair or replacement costs.

If you’d like to learn more, we recommend visiting our page dedicated to compensation for lost, delayed, or damaged baggage.

To stay prepared for unexpected travel issues, AirHelp created AirLuggage – luggage insurance made simple. Receive a fast payout in case of luggage disruption, and we’ll also assist you in claiming up to $1,950 from the airline for lost, delayed, or damaged bags.

AirHelp…

• Is the world’s largest flight compensation company.

• Works with lawyers in over 35 countries.

• Uses cutting-edge technology to pursue each claim.

• Takes the hassle out of the claim process.

• Fights for passenger rights.

Plus, we operate on a no-win, no-fee basis, meaning there’s no risk to you. So if you need help to get your flight compensation due to a strike, fill out our form today.

We’re always here to help.