Reimbursement and Compensation: Croatia Airlines - AirHelp
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If you think you might be owed Croatia Airlines delay compensation or Croatia Airlines cancellation compensation, you've come to the right place. We can explain your air passenger rights and have the resources to help you claim up to $650 (€600) compensation per person.
According to our data on Croatia Airlines’s recent flights, there were 419 departures over 24 hours and 61.58% departed on time.
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Croatia Airlines Flight Delay Compensation
How many Croatia Airlines flights were delayed today?
Our data shows that,over a 24-hour period, there were 0 Croatia Airlines flights delayed by over 3 hours.
0.00% of domestic flights and 0.00% of international flights were delayed over 3 hours.
Passengers who arrive at their destination over 3 hours late could be entitled to compensation. Check here.
Croatia Airlines Flight Delay Compensation
While airlines like Croatia Airlines make every effort to stick to their advertised schedules, flight delays do happen. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Croatia Airlines flight delays.
Under an EU law known as EC 261, if an airline causes passengers to arrive at their destination 3 or more hours late, those passengers could be entitled to up to $650 in compensation.
There are some extraordinary circumstances which may excuse airlines from paying compensation. Those include situations like bad weather or issues at the airport. But if the delay is a result of technical issues or an airline staff strike, you're likely to be owed compensation under EC 261.
What's more, you generally have up to 3 years to make a flight delay compensation Croatia Airlines claim. All you have to do is type in your flight details and our easy-to-use flight delay compensation calculator will tell you if you are eligible for cash compensation, and our expert team are on hand to help you get it.
Delayed or cancelled flight with Croatia Airlines? Find out if you're owed up to $650 in compensation
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Croatia Airlines Flight Cancellation Compensation
How many Croatia Airlines flights were cancelled today?
Recent data shows Croatia Airlines cancelled 33 over 24 hours.
7.14% of domestic flights and 8.14% of international flights were cancelled.
Was your flight cancelled less than 14 days before you were due to fly? You could be owed up to $650 (€600) compensation. Check here.
Croatia Airlines Flight Cancellation Compensation
In the event of any Croatia Airlines flight cancellation, Europe's air passenger rights laws are clear: Croatia Airlines must offer you alternative transport to your destination, or a refund if that's what you'd prefer.
In addition, if you were told about the cancellation less than 14 days before you were due to depart you may also be able to claim up to $650 per person in compensation.
Generally speaking, when Croatia Airlines cancels flights, they'll attempt to rebook passengers straight away onto another flight at no additional charge. You can request further changes if the alternative flight doesn’t work for you, or if you no longer wish to travel that route.
If Croatia Airlines can book you onto a new flight that lands at a similar time to your original they won't have to pay you compensation. This is fair, as you'll get to your destination with minimum disruption to your plans. However in a lot of cases, passengers whose flights are cancelled at the last minute have valid claims to Croatia Airlines cancelled flight compensation.
That's unless the cancellation was caused by an event Croatia Airlines can't be expected to control — something like bad weather conditions, or an incident at the airport. These events are referred to as extraordinary circumstances.
You can learn more about flight cancellation compensation here.
Claim up to $650 in compensation if your flight has been delayed, cancelled, or overbooked within the last 3 years.
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Flight Compensation and Air Passenger Rights
Because Croatia Airlines has its headquarters within the EU, almost all the flights they offer are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, cancelled or overbooked flights, which are no fault of their own. Passengers are also entitled to claim for past flights — often you can still claim for flights in the past 3 years.
Which Croatia Airlines Flights are Covered by EC 261?
| Croatia Airlines Flights | EC 261 | Explanation |
|---|---|---|
| Flights departing EU airports | ✔️ Yes | All Croatia Airlines flights departing from any EU airport are covered by EC 261. |
| Flights arriving at EU airports | ✔️ Yes | Croatia Airlines flights arriving at EU airports are covered by EC 261, regardless of departure location. |
| Flights between non-EU countries | ❌ No | Flights entirely outside the EU (e.g., from one non-EU country to another) are not covered by EC 261. |
How Much Croatia Airlines Flight Compensation?
| Distance | Compensation |
|---|---|
| All flights under 1,500 km | Up to €250 per person |
| Internal EU flights over 1,500 km | Up to €400 per person |
| Non-internal EU flights between 1,500 - 3,500 km | Up to €400 per person |
| Non-internal EU flights over 3,500 km | Up to €600 per person |
The table shows values in € as specified in EC 261
There are exceptions and special circumstances which may impact how much compensation Croatia Airlines owes in your case. The easiest way to find out what you’re owed is to use our free compensation check.
Flight Statistics: Croatia Airlines delays and cancellations
**
Croatia Airlines On-time Performance (24 hours):**
Total flights: 419
Flights on time: 258
On time rate: approximately 61.58% of all flights were punctual
Long delays (over 3 hours): 0
Flight cancellations: 33
Flight numbers shown are estimates, based on internal databases and third parties.
About Croatia Airlines
Croatia Airlines is the flag carrier of the Republic of Croatia and a member of Star Alliance, serving over 30 destinations across Europe, the Middle East, and North Africa. With a modern fleet of Airbus and Bombardier aircraft, we offer comfortable and safe travel to our passengers. Our commitment to excellence is reflected in our onboard amenities, including complimentary meals and beverages, in-flight entertainment, and free baggage allowance. We also offer a loyalty program, Miles & More, which rewards our frequent flyers with exclusive benefits. At Croatia Airlines, we prioritize our passengers' safety and satisfaction, ensuring that every flight experience is smooth and enjoyable. Book your next trip with us and discover the beauty of Croatia and beyond.
Contact Information:
Website: www.croatiaairlines.com
Phone: +385 1 6676 555
Email: [email protected]
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
01/19/2026 | 3:20 PM | OU674 | Croatia Airlines | Pula (PUY) Zagreb (ZAG) | Canceled | Check Compensation |
01/19/2026 | 2:35 PM | LH2418 | Lufthansa | Munich (MUC) Stockholm (ARN) | Canceled | Check Compensation |
01/19/2026 | 2:20 PM | OU674 | Croatia Airlines | Zadar (ZAD) Pula (PUY) | Canceled | Check Compensation |
01/19/2026 | 1:50 PM | OU662 | Croatia Airlines | Zagreb (ZAG) Dubrovnik (DBV) | Canceled | Check Compensation |
01/19/2026 | 1:40 PM | OU412 | Croatia Airlines | Split (SPU) Frankfurt (FRA) | Canceled | Check Compensation |
01/19/2026 | 1:35 PM | OU380 | Croatia Airlines | Zagreb (ZAG) Split (SPU) | Canceled | Check Compensation |
01/19/2026 | 1:20 PM | OS978 | Austrian Airlines AG dba Austrian | Oslo (OSL) Vienna (VIE) | Canceled | Check Compensation |
01/19/2026 | 12:35 PM | TP572 | Tap Air Portugal | Lisbon (LIS) Frankfurt (FRA) | Canceled | Check Compensation |
01/19/2026 | 12:30 PM | OU659 | Croatia Airlines | Split (SPU) Zagreb (ZAG) | Canceled | Check Compensation |
01/19/2026 | 12:10 PM | OU669 | Croatia Airlines | Dubrovnik (DBV) Zagreb (ZAG) | Canceled | Check Compensation |
- Canceled
OU674
•Croatia Airlines
Pula
••Zagreb
PUY
ZAG
Check Compensation01/19/2026
3:20 PM
- Canceled
LH2418
•Lufthansa
Munich
••Stockholm
MUC
ARN
Check Compensation01/19/2026
2:35 PM
- Canceled
OU674
•Croatia Airlines
Zadar
••Pula
ZAD
PUY
Check Compensation01/19/2026
2:20 PM
- Canceled
OU662
•Croatia Airlines
Zagreb
••Dubrovnik
ZAG
DBV
Check Compensation01/19/2026
1:50 PM
- Canceled
OU412
•Croatia Airlines
Split
••Frankfurt
SPU
FRA
Check Compensation01/19/2026
1:40 PM
- Canceled
OU380
•Croatia Airlines
Zagreb
••Split
ZAG
SPU
Check Compensation01/19/2026
1:35 PM
- Canceled
OS978
•Austrian Airlines AG dba Austrian
Oslo
••Vienna
OSL
VIE
Check Compensation01/19/2026
1:20 PM
- Canceled
TP572
•Tap Air Portugal
Lisbon
••Frankfurt
LIS
FRA
Check Compensation01/19/2026
12:35 PM
- Canceled
OU659
•Croatia Airlines
Split
••Zagreb
SPU
ZAG
Check Compensation01/19/2026
12:30 PM
- Canceled
OU669
•Croatia Airlines
Dubrovnik
••Zagreb
DBV
ZAG
Check Compensation01/19/2026
12:10 PM