Reimbursement and Compensation: Asiana Airlines
It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to $650 (€600) per person in Asiana Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or Asiana Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off Asiana Airlines simple!
All airlines
All countries
No win, no fee
Asiana Airlines Flight Delay Compensation
Any Asiana Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
This law, known as EC 261, says that airlines must provide passengers with food, drink, and access to communication when they're delayed. They must also offer accommodation and replacement flights if necessary.
But more than that, if Asiana Airlines is responsible for the flight delay, the law says that they must compensate passengers when the flight is delayed by 3 hours or more. All the details are included in our guide to flight delay compensation.
So if you arrive at your destination over 3 hours late, it's always worth checking if you're owed Asiana Airlines flight delay compensation. Don’t miss out on up to $650 per person.
We make claiming compensation for Asiana Airlines flight delays as easy as possible. Our compensation check tool, together with our air passenger rights experts, will confirm your delay time, and make sure there are no extraordinary circumstances which impact your eligibility. You can usually claim for flights from as far back as 3 years ago.
Asiana Airlines cancelled Flight Compensation
In Europe, EC 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
If there's any Asiana Airlines flight cancellation less than 14 days before the flight was due to depart from a European airport, passengers may be eligible for Asiana Airlines flight cancellation compensation, up to $650 per person.
That's unless there were some kind of extraordinary circumstances which gave Asiana Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like Asiana Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Flight Compensation and Air Passenger Rights
Even though Asiana Airlines is not a European airline, they always comply with European laws every time they depart from a European airport. That means passengers flying out of a European airport with Asiana Airlines are protected by EC 261, one of the world's most comprehensive air passenger rights laws.
This gives passengers the right to claim flight delay compensation, Asiana Airlines cancellation compensation, or overbooking compensation if Asiana Airlines is responsible for the issue.
Unfortunately, the same protections don't apply for flights going the other way. Asiana Airlines passengers who land in the EU are not covered by EC 261 if the departure airport is outside the EU. For these flights, you'll need to check what other air passenger rights apply.
Which Asiana Airlines Flights are Covered by EC 261?
Covered by EC 261 | |
---|---|
Flights departing EU airports | ✔️ Yes |
Flights arriving at EU airports | ❌ No |
How Much Asiana Airlines Flight Compensation?
Distance | Compensation |
---|---|
All flights under 1,500 km | Up to $270 per person |
Internal EU flights over 1,500 km | Up to $430 per person |
Non-internal EU flights between 1,500 - 3,500 km | Up to $430 per person |
Non-internal EU flights over 3,500 km | Up to €600 per person |
Table shows values in € as specified in EC 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
Can I get a refund and compensation if my Asiana Airlines refund and reimbursement flight was cancelled due to coronavirus?
Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.About Asiana Airlines
Pegasus Airlines refund and reimbursement
Sprintair refund and reimbursement
Tarom reimbursement
Aerovias refund and reimbursement
Tassili Airlines refund and reimbursement
Turkish Airlines reimbursement
Brussels Airlines reimbursement
Iceland Air reimbursement
Thai Airways refund and reimbursement
Angara Airlines refund and reimbursement
Air France reimbursement
Fly2 Sky refund and reimbursement
Air Corsica refund and reimbursement
Map Linhas Aereas refund and reimbursement
EWA Air refund and reimbursement
LOT Polish Airlines reimbursement
Bluebird Airways refund and reimbursement
Azur Air refund and reimbursement
Chalair refund and reimbursement
Easyfly refund and reimbursement
Global Africa Aviation refund and reimbursement
Singapore Airlines reimbursement
Srilankan Airlines refund and reimbursement
Air Greenland refund and reimbursement
Sundair refund and reimbursement
Air Tahiti refund and reimbursement
Aurigny Air Services refund and reimbursement
Arkia refund and reimbursement
Air Bucharest Reimbursement
Air Antwerp refund and reimbursement
AirHelp has been featured in: