Avianca Strike Compensation

Updated on 11.08.2022

In August many flights operated by Avianca will be cancelled due to staff or pilot strikes. We want to remind you that flight cancellations due to these staff strikes may be eligible for compensation if you were informed by Avianca less than 14 days before your flight.

If you’ve been affected by a Avianca strike, such as an Avianca strike pilots, then you’ve come to the right place. You may be entitled to up to $650 in compensation if you experienced delays or cancellations due to an airline strike. We can help you make a claim under EU law.

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Avianca Strike Compensation: Know Your Rights

As air passengers, we are protected by a piece of EU law called EC 261. It holds airlines financially accountable for flight disruptions that they are responsible for. That includes flight disruptions due to airline staff strikes. So if your flight was canceled due to a strike, you may be eligible for compensation under the EC 261 regulations. The law regarding this particular situation was clarified only as recently as 2018. The European Court of Justice in Luxembourg, ruled that disruption caused by airline employee strikes qualifies for compensation as the airline is considered responsible for the behavior of their own staff.

You can find out more about EC 261 and your air passenger rights here.


Eligibility for Avianca Strike Compensation

When am I Eligible for Flight Strike Compensation from Avianca?

You are eligible for Avianca strike compensation if:

  • You had a flight disrupted by an Avianca staff strike.

  • Your flight was either delayed by 3 hours or more, or was canceled less than 14 days before it was due to depart.

  • You had a confirmed flight reservation.

  • The disruption occurred within the last 3 years.

  • If you took a replacement flight, your new arrival time was significantly different to your original flight.

Airline staff strikes are strikes involving the employees of Avianca. That includes pilots, cabin crew, airline engineers, and other employees working directly for Avianca. If you book a flight which is disrupted because of a staff strike, Avianca may owe you compensation to make up for the trouble caused.

We believe that air passenger rights should always come first – if an airline strike with Avianca causes or caused your flight to be delayed, canceled, or even result in a denied boarding, you can make a claim for compensation.

When am I Not Eligible for Strike Compensation from Avianca**?**

You are not eligible for strike compensation if the strike is one that Avianca has no control over. For example:

  • Strikes by airport security staff

  • Strikes by baggage handlers

  • Strikes by air traffic management staff

  • Strikes caused by political unrest

While Avianca staff strikes are within the control of Avianca, all other strikes are considered to be “extraordinary circumstances”. Extraordinary circumstances are any events or situations that are completely beyond the airline’s control and cannot be avoided, even if reasonable measures have been taken to protect against them. In such cases, Avianca is not at fault.

Check Your Eligibility for Avianca Strike Compensation with AirHelp!

Not sure whether your flight qualifies for flight strike compensation? There are a lot of laws and exclusions, so for a quick and easy answer, all you have to do is to fill out our eligibility checker with your details. We’ll tell you if your flight qualifies and how much you’re entitled to. You can also use us to handle the claim for you.

Are you eligible for Avianca strike pilots compensation?

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What About Past Avianca Strikes?

If you were affected by an Avianca strike in the last 3 years you might be eligible for compensation.

Use our compensation check to see if you are eligible.


How Much is Avianca Strike Compensation?

The amount of compensation that you are entitled to, depends on your individual circumstances, but you may be owed as much as $650* per person. Click on the type of disruption you had to find out more.

*Some amounts on this page are shown in Euros as legal processing takes place within the European Union.

Avianca Strike Flight Cancellation Compensation

Sometimes, staff strikes, such as an Avianca strike pilots, can lead to the cancellation of your flight altogether. If you’ve had a flight canceled due to a strike, you could be owed compensation! You qualify for compensation if the airline notified you less than 14 days before your flight was due to depart, and they weren’t able to offer you an alternative flight which arrived at a similar time.

Less than 2 hours 2 - 3 hours 3 – 4 hours More than 4 hours Never arrivedDistance
€125 $270 $270 $270 $270All flights 1,500 km or less
€200€200 $430 $430 $430Internal EU flights over 1,500 km
€200 €200$430$430$430 Non-internal EU flights between 1,500 km and 3,500 km
€300 €300 €300€600€600Non-internal EU flights over 3,500 km

You can learn more about flight cancellations and your rights here.

Avianca Strike Flight Delay Compensation

Avianca strikes can sometimes cause lengthy delays and affect your arrival at your final destination. You are eligible for compensation if your flight is delayed by 3 hours or more.

How much could you be owed when your flight with Avianca is delayed?

Less than 3 hours 3 – 4 hours More than 4 hours Never arrivedDistance
€ –$270$270$270All flights 1,500 km or less
€ –$430$430$430Internal EU flights over 1,500 km
€ –$430$430$430Non-internal EU flights between 1,500 km and 3,500 km
€ –€300€600€600Non-internal EU flights over 3,500 km

You can learn more about flight delay compensation here.

Denied Boarding Compensation

During an airline strike there may be instances where you are denied boarding due to an aircraft being overbooked. If you are denied boarding against your will, you may be entitled to compensation. You can learn more about denied boarding compensation here.


Important Passenger Rights During an Avianca Strike

You Have the Right to Care

When you experience flight disruption due to an airline strike, you have the “right to care“. Depending on the length of the delay, Avianca must provide you with several essentials, including:

  • Meals and refreshments.

  • Access to communications, including two telephone calls, fax messages, or emails.

  • Overnight accommodation, including transportation to and from the airport to your hotel, if necessary.

Rebooking and Refunds

If your flight has been canceled or delayed for more than five hours, you have the right to withdraw from your flight and receive a complete refund.

If your flight was canceled, you also have the choice of taking an alternative flight, organized by Avianca, to get you to your destination. You can learn more about rebooking and refunds here.

Affected by an Avianca strike pilots?

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Why AirHelp?

AirHelp…

  • Is the world's most successful flight compensation company.

  • Has lawyers in 30+ countries.

  • Uses state-of-the-art technology to pursue each claim.

  • Takes the stress out of the claim process.

  • Operates on a no win, no fee basis.

  • Makes air travel better.

Flight disruption due to airline strikes does happen, and it is your right to receive compensation if you are affected. AirHelp makes the process of claiming easy and stress-free. We handle the heavy lifting for you!

AirHelp is one of the most successful flight compensation companies in the world, with lawyers in over 30 countries, and support in 16 languages. We use innovative technology to assess and pursue each case, which allows us to start working on your claim quickly and efficiently.

Plus, we operate on a no win, no fee basis, eliminating the risk for you completely. So if you need help to get your flight compensation due to a Avianca strike, fill out our form today.

We’re always here to help.


About Avianca

Aerovías del Continente Americano S.A, or Avianca, is a Colombian flag carrier airline founded in 1919. Avianca has a fleet size of 173, covering routes to 114 destinations. Avianca airlines specialize in air cargo and passenger transportation and have a mixed fleet of short, medium, and long-haul aircraft.

Avianca Headquarters

Bogota, Colombia

IATA Code: AV

Website: https://www.avianca.com/


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

10/05/2024

2:10 PM

AV9338

Avianca

BOG (BOG)

Cali (CLO)

CanceledCheck Compensation

10/05/2024

12:55 PM

AV9377

Avianca

ADZ (ADZ)

Bogota (BOG)

CanceledCheck Compensation

10/05/2024

12:55 PM

AV9377

Avianca

ADZ (ADZ)

Bogota (BOG)

CanceledCheck Compensation

10/05/2024

12:33 PM

AV9474

Avianca

CLO (CLO)

Medellin (MDE)

CanceledCheck Compensation

10/05/2024

12:15 PM

G39072

Gol Linhas Aereas S.A.

GIG (GIG)

Brasília (BSB)

CanceledCheck Compensation

10/05/2024

10:52 AM

AV9471

Avianca

MDE (MDE)

Cali (CLO)

CanceledCheck Compensation

10/05/2024

10:20 AM

UA870

United Airlines

SYD (SYD)

San Francisco (SFO)

CanceledCheck Compensation

10/05/2024

6:55 AM

AV671

Avianca

JFK (JFK)

San Salvador (SAL)

CanceledCheck Compensation

10/05/2024

6:25 AM

UA1400

United Airlines

SEA (SEA)

Los Angeles (LAX)

CanceledCheck Compensation

10/05/2024

6:01 AM

AV9475

Avianca

BGA (BGA)

Bogota (BOG)

CanceledCheck Compensation
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  • AV9338

    Avianca

    Canceled

    Bogota

    Cali

    BOG

    CLO

    10/05/2024

    2:10 PM

    Check Compensation
  • AV9377

    Avianca

    Canceled

    San Andres Island

    Bogota

    ADZ

    BOG

    10/05/2024

    12:55 PM

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  • AV9377

    Avianca

    Canceled

    San Andres Island

    Bogota

    ADZ

    BOG

    10/05/2024

    12:55 PM

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  • AV9474

    Avianca

    Canceled

    Cali

    Medellin

    CLO

    MDE

    10/05/2024

    12:33 PM

    Check Compensation
  • G39072

    Gol Linhas Aereas S.A.

    Canceled

    Rio De Janeiro

    Brasília

    GIG

    BSB

    10/05/2024

    12:15 PM

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  • AV9471

    Avianca

    Canceled

    Medellin

    Cali

    MDE

    CLO

    10/05/2024

    10:52 AM

    Check Compensation
  • UA870

    United Airlines

    Canceled

    Sydney

    San Francisco

    SYD

    SFO

    10/05/2024

    10:20 AM

    Check Compensation
  • AV671

    Avianca

    Canceled

    New York

    San Salvador

    JFK

    SAL

    10/05/2024

    6:55 AM

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  • UA1400

    United Airlines

    Canceled

    Seattle

    Los Angeles

    SEA

    LAX

    10/05/2024

    6:25 AM

    Check Compensation
  • AV9475

    Avianca

    Canceled

    Bucaramanga

    Bogota

    BGA

    BOG

    10/05/2024

    6:01 AM

    Check Compensation
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