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Major Flight Disruptions Leave Passengers Stranded Across New Zealand and Australia

Alice Mariscotti-Wyatt・October 20, 2025

Travelers in New Zealand and Australia are facing severe disruptions with 719 flight delays and 13 cancellations reported at airports including Auckland, Sydney, Melbourne, and Brisbane. Passengers flying with Air New Zealand, Qantas, Jetstar, and additional carriers have been left stranded. The disruption is affecting key routes and multiple airlines, impacting thousands of passengers across the region. The exact reason for the disruption has not been specified.

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Passengers across major airports in New Zealand and Australia have been hit by widespread flight delays and cancellations. The affected airports include Auckland, Sydney, Melbourne, and Brisbane, with a total of 719 flights reported as delayed and 13 canceled. Among the airlines impacted are Air New Zealand, Qantas, Jetstar, alongside several others.

Travelers have been left stranded due to these ongoing disruptions, with many unable to board their scheduled flights or arriving at their destination much later than planned. The situation involves significant operational impact across the region’s primary airports and major airlines.

Authorities and airlines are working to resolve the issues, but a large number of passengers remain affected. No specific cause for the disruption has been mentioned in the available information. Passengers are being advised to check with their airlines for the latest updates and seek assistance at the airport where necessary.

This event highlights the ongoing challenges faced by the aviation sector in maintaining reliable service across major travel hubs. Travelers are encouraged to monitor communications from airlines and airport authorities for further developments.

Know your rights

When your flight's disrupted, you have rights. Most passenger protection laws cover the following:

Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.

Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.

Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.

Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight.
Always follow the directions of your airline, particularly with regard to times you must present yourself for check-in and boarding.

Quick facts

Disruption:

Delays and Cancellations

Cause:

Other

Compensation:

Not eligible for compensation

Flights affected:

732

Status:

Current disruption

Airlines affected:

Air New Zealand, Qantas, Jetstar

Airports affected:

Auckland, Sydney, Melbourne, Brisbane

Checked by:

Alice Mariscotti-Wyatt

Date updated:

October 20, 2025

More passenger rights to discover:

Air Passenger Rights

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