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Alaska Airlines Suspends All Flights Following System Outage

Alice Mariscotti-Wyatt・October 24, 2025

Alaska Airlines halted all flights due to a technical system outage impacting its network operations. The disruption led to flight delays and cancellations, leaving many passengers at airports awaiting updates. The airline confirmed efforts were underway to restore normal service and minimize further impact.

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Alaska Airlines experienced a significant disruption as all its flights were grounded owing to a major IT system outage. This technical failure affected the airline's ability to operate flights, resulting in an immediate suspension of departures and arrivals during the incident window. Passengers were left waiting at airports across the carrier’s operating network, while the airline’s teams worked urgently to resolve the issue and restore operations.

The exact number of affected flights and passengers was not disclosed by the airline at the time. Customers were advised to monitor updates for the latest information regarding flight status and travel advisories. The airline provided updates via its official communications and assured travelers every effort was made to resume services as soon as possible. The disruption underscores the critical role IT infrastructure plays in airline operations, and Alaska Airlines emphasized its commitment to mitigating passenger inconvenience.

Airports handling Alaska Airlines flights experienced operational slowdowns, with terminals reporting stranded travelers awaiting new flight schedules or recovery arrangements. Travelers were advised to stay in touch with airline representatives and refer to posted travel alerts for real-time developments concerning their journeys.

Know your rights

When your flight's disrupted, you have rights. Most passenger protection laws cover the following:

Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.

Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.

Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.

Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight.
Always follow the directions of your airline, particularly with regard to times you must present yourself for check-in and boarding.

Quick facts

Disruption:

Delays and Cancellations

Cause:

IT problem

Compensation:

Not eligible for compensation

Status:

Current disruption

Airlines affected:

Alaska Airlines

Checked by:

Alice Mariscotti-Wyatt

Date updated:

October 24, 2025

More passenger rights to discover:

Air Passenger Rights

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