Eu Flight Cancellation Compensation

The regulations about EU flight cancellation compensation aim to make sure travelers get the compensation they deserve if their flight is cancelled. According to EC 261/2004, the airline must give you at least 14 days' notice of a cancelled flight. If your flight is cancelled later than this, you're entitled to an alternative flight with the same airline. If this isn't provided, you qualify for a full refund. However, in either case, you can claim compensation.

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How to get the most out of the EU flight compensation policy

Before claiming EU flight cancellation compensation, make sure the cancelation was due to circumstances within the airline's control. A claim submitted with reasons outside the airline's control, such as extreme weather, could be turned down. Be sure to call your airline and explain that your flight has been canceled before making your claim. This helps them keep track of your case and provides a basis to make sure it's honored.

When a flight cancellation causes you to wait for more than three hours or overnight, the airline should provide accommodation, meal and drink vouchers, and transportation. If you're forced to dig into your pocket to cover costs resulting from a canceled flight, the cancelation compensation policy says that you should keep receipts for all reasonable expenses.

AirHelp is here to help you get compensation for flight delays and cancellations. Find out what you could be entitled to.

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About AirHelp

AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.


Claiming Compensation for Flight Delays and Cancellations

How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:

Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:

Claim up to $650 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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How Much Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to $270 per person
Internal EU flights over 1,500 kmUp to $430 per person
Non-internal EU flights between 1,500 - 3,500 kmUp to $430 per person
Non-internal EU flights over 3,500 kmUp to €600 per person

Table shows values in € as specified in EC 261

In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.


What to Do if Your Flight is Delayed or Canceled

If you experience a flight delay or cancellation, here's what you should do:

  • Hold onto your boarding pass and other travel documents.

  • Ask why the flight was delayed or canceled.

  • Request food, drinks, and if necessary, free transport and hotel accommodation.

  • If you had a canceled flight, ask for an alternative flight or a refund.

  • Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

  • Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.

Have AirHelp claim your compensation

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Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

02/08/2025

2:00 PM

BB136

Seaborne Airlines

St Thomas Island (SPB)

St Croix Island (SSB)

CanceledCheck Compensation

02/08/2025

1:55 PM

EFY6972

A.P.G. Distribution Systems

Medellin (EOH)

Nuqui (NQU)

CanceledCheck Compensation

02/08/2025

1:50 PM

V0305

Conviasa

Caracas (CCS)

Los Roques (LRV)

CanceledCheck Compensation

02/08/2025

1:45 PM

P47141

Air Peace

Uyo (QUO)

Abuja (ABV)

CanceledCheck Compensation

02/08/2025

1:40 PM

AD6110

Azul Airlines

Recife (REC)

Caruaru (CAU)

CanceledCheck Compensation

02/08/2025

1:40 PM

AD6110

Azul Airlines

Recife (REC)

Caruaru (CAU)

CanceledCheck Compensation

02/08/2025

1:35 PM

9K7831

Cape Air

Hyannis (HYA)

Nantucket (ACK)

CanceledCheck Compensation

02/08/2025

1:35 PM

9K7831

Cape Air

Hyannis (HYA)

Nantucket (ACK)

CanceledCheck Compensation

02/08/2025

1:30 PM

SK82

Sas Norway

Visby (VBY)

Stockholm (ARN)

CanceledCheck Compensation

02/08/2025

1:30 PM

BW233

Caribbean Airlines

St. George's (GND)

Bridgetown (BGI)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • BB136

    Seaborne Airlines

    Canceled

    St Thomas Island

    St Croix Island

    SPB

    SSB

    02/08/2025

    2:00 PM

    Check Compensation
  • EFY6972

    A.P.G. Distribution Systems

    Canceled

    Medellin

    Nuqui

    EOH

    NQU

    02/08/2025

    1:55 PM

    Check Compensation
  • V0305

    Conviasa

    Canceled

    Caracas

    Los Roques

    CCS

    LRV

    02/08/2025

    1:50 PM

    Check Compensation
  • P47141

    Air Peace

    Canceled

    Uyo

    Abuja

    QUO

    ABV

    02/08/2025

    1:45 PM

    Check Compensation
  • AD6110

    Azul Airlines

    Canceled

    Recife

    Caruaru

    REC

    CAU

    02/08/2025

    1:40 PM

    Check Compensation
  • AD6110

    Azul Airlines

    Canceled

    Recife

    Caruaru

    REC

    CAU

    02/08/2025

    1:40 PM

    Check Compensation
  • 9K7831

    Cape Air

    Canceled

    Hyannis

    Nantucket

    HYA

    ACK

    02/08/2025

    1:35 PM

    Check Compensation
  • 9K7831

    Cape Air

    Canceled

    Hyannis

    Nantucket

    HYA

    ACK

    02/08/2025

    1:35 PM

    Check Compensation
  • SK82

    Sas Norway

    Canceled

    Visby

    Stockholm

    VBY

    ARN

    02/08/2025

    1:30 PM

    Check Compensation
  • BW233

    Caribbean Airlines

    Canceled

    St. George's

    Bridgetown

    GND

    BGI

    02/08/2025

    1:30 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

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