Passengers can make a compensation claim after a delayed, canceled or overbooked flight. Although the US and the EU have laws providing compensation for travelers in case of delayed, overbooked or canceled flights, it is well known that airlines have been known to resist making such payments as it digs into their revenues. But AirHelp is here to make sure you get the compensation you deserve.
You are also eligible if you're denied boarding by your airline. As set out in EU regulation EC 261, a delayed or canceled flight from Europe, or into Europe on a European-based airline, qualifies you for compensation unless you were given 14 days' notice in advance, or the disruption was caused by circumstances outside the airline's control.
No win, no fee
How to file a compensation claim
Filing a successful claim involves several steps. The first of these is making sure you keep all documents related to the flight. These, along with a copy of your passport, go a long way in supporting your claim. Secondly, contact the airline you flew in and explain your situation in as much detail as you can. File a claim supporting this, making sure you attach the aforementioned documents to your claim form. AirHelp can help you with this: just fill in our online eligibility check to see if you are due compensation. And you'll only have to pay for the service if your claim is successful.
AirHelp is the world's largest air passenger rights organization, here to help air travelers secure compensation for delayed, canceled, or overbooked flights.
We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.
We operate on a no win, no fee basis, so you can check your compensation risk-free.
Claiming Compensation for Flight Delays and Cancellations
How do you know when you should claim compensation for a delayed or canceled flight? Though the law can be complicated, we're here to break it down for you:
Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.
Canceled flights: you may be eligible for compensation if your flight was canceled less than 14 days before it was due to depart.
Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.
We should note that if extraordinary circumstances were involved, arirlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.
Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline. The table below makes it clear which flights are covered:
How Much Flight Compensation?
Table shows values in € as specified in EC 261
In some circumstances the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Calculator.
What to Do if Your Flight is Delayed or Canceled
If you experience a flight delay or cancellation, here's what you should do:
- Hold onto your boarding pass and other travel documents.
- Ask why the flight was delayed or canceled.
- Request food, drinks, and if necessary, free transport and hotel accommodation.
- If you had a canceled flight, ask for an alternative flight or a refund.
- Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.
- Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.
Late Flight Compensation
Flights Being Cancelled
EC 261 Compensation
Flight Delay Compensation United States
Passenger Rights Flight Delay
Flight Delay Reimbursement
Airline Compensation For Cancelled Flights
Flight Delay Rights
How To Get Compensation For Delayed Flight
Flight Delays And Cancellations
Flight Cancellation Refund
Flight Cancellation Reimbursement
Flight Cancellation Rights
Cancelled Flight Hotel Compensation
Airlines Cancelling Flights
Flight Delay Compensation US
Flights Cancelled Due To Weather
Flight Delay Compensation Canada
US Flight Cancellations
European Passenger Rights
Eu Flight Cancellation Compensation
Travel Insurance Flight Delay
AirHelp has been featured in: