Compensation for Copenhagen Kastrup Airport Delays and Flight Cancellations

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When your travel plans are ruined by issues like Copenhagen Kastrup Airport flight cancellations or delays, you'll be glad to know that there are laws in place that protect passengers. A European law, EC 261, means that you might be owed up to $650 per person to make up for the disruption. Find out what you're entitled to.

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Air Passenger Rights at Copenhagen Kastrup Airport

Copenhagen Kastrup Airport (CPH) is located within the zone covered by EC 261 - that is EU and EEA countries, as well as the 'outermost regions' which include Guadeloupe, Réunion, and the Canary Islands. That means that any passenger departing from Copenhagen Kastrup Airport may be entitled to up to $650 compensation when flights are delayed or canceled. And in some cases when there are similar problems on flights to Copenhagen Kastrup Airport too.

If you did experience Copenhagen Kastrup Airport delays or cancellations, you usually have up to 3 years to claim your compensation.

Which Flights are Covered by EC 261?

RouteEU AirlineNon-EU Airline
Departures from Copenhagen Kastrup Airport to anywhere YesYes
Arrivals at Copenhagen Kastrup Airport from inside EU YesNo
Arrivals at Copenhagen Kastrup Airport from outside EU YesNo

Did you experience Copenhagen Kastrup Airport cancellations? Find out what compensation you're owed


Claiming Compensation for Copenhagen Kastrup Airport Flight Cancellations

Looking into Copenhagen Kastrup Airport cancellations brings up a whole range of questions for affected travellers. Under EU law, airlines must take care of their passengers, but must also get them to their intended destination, assuming the passenger still wishes to travel.

Additionally, if the airline canceled your flight less than 2 weeks before you were due to fly, you may be owed up to $650 as well.

Passengers should be aware that there are some exceptions under EU law. One example is if Copenhagen Kastrup Airport had to cancel flights for a reason that was outside of the airline's control. That is classified as extraordinary circumstances and the airline won't have to pay compensation. Typical examples of extraordinary circumstances include dangerous weather conditions at Copenhagen Kastrup Airport, or a strike by air traffic control.

We break down the situations where you are, and aren't, in line for compensation here, but our free compensation check can also tell you in just minutes if your flight cancellation qualifies for compensation.


Compensation for Copenhagen Kastrup Airport Delays

Getting stuck for several hours because of delays in Copenhagen Kastrup Airport isn't just frustrating, it often costs passengers their hard-earned money. Whether that's paying for essential food and drink during your wait, or missing out on pre-planned activities thanks to a late arrival at your destination. That's why it's so important passengers are aware that they may have the right to compensation — up to $650 per person, under EU law.

Although passengers on delayed flights from Copenhagen Kastrup Airport will be counting down the hours until takeoff, when it comes to claiming compensation, it's the delay getting to your destination airport that's important. The right to compensation kicks in when passengers land 3 hours or more after the scheduled time.

Air travellers should know about one key exception: flight delays as a result of extraordinary circumstances. If the flight delay was caused by bad weather conditions, an incident at the airport, or strikes by air traffic control, the airline won't pay compensation in these cases, because these are not situations that they can control.

Flight delay or cancellation at Copenhagen Kastrup Airport? Find out your compensation for free.


How Much Compensation?

DistanceCompensation
Under 1,500 km Up to €250 per person
Over 1,500 km and within EU Up to €400 per person
Between 1,500 - 3,500 km Up to €400 per person
Over 3,500 km Up to €600 per person

While the law does contain plenty of exceptions and conditions that apply to these compensation amounts, our free Compensation Calculator will quickly tell you just what you're owed.


Cancellations at Copenhagen Kastrup Airport - What to Do

Delays or Copenhagen Kastrup Airport flight cancellations have the potential to ruin holidays. Here’s what you need to do if your flight is affected:

  • Collect proof of the delay or flight cancellation (e.g. emails from the airline, photos of the departure board).

  • Keep all your travel documents.

  • Ask your airline why your flight's been affected.

  • Ask the airline to pay for your meals and refreshments.

  • Pay attention to what the airline offers you — don't sign anything that would waive your right to compensation.

  • Keep all receipts that prove the disruption cost you extra money.

Have AirHelp claim your compensation


Recent delays and cancellations

Airline (e.g. Lufthansa)

Departure airport (e.g. Frankfurt or FRA)

Date

Flight number

Airline

Route

Status

06/14/2025

6:00 PM

OS306

Austrian Airlines AG dba Austrian

Copenhagen (CPH)

Vienna (VIE)

CanceledCheck Compensation

06/14/2025

5:00 PM

D88530

Norwegian

Copenhagen (CPH)

Bornholm (RNN)

CanceledCheck Compensation

06/14/2025

11:25 AM

SK929

Sas Norway

Copenhagen (CPH)

Atlanta (ATL)

CanceledCheck Compensation

06/14/2025

4:10 AM

LH833

Lufthansa

Copenhagen (CPH)

Frankfurt (FRA)

CanceledCheck Compensation

06/13/2025

9:05 PM

SK1273

Sas Norway

Copenhagen (CPH)

Aarhus (AAR)

CanceledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • OS306

    Austrian Airlines AG dba Austrian

    Canceled

    Copenhagen

    Vienna

    CPH

    VIE

    06/14/2025

    6:00 PM

    Check Compensation
  • D88530

    Norwegian

    Canceled

    Copenhagen

    Bornholm

    CPH

    RNN

    06/14/2025

    5:00 PM

    Check Compensation
  • SK929

    Sas Norway

    Canceled

    Copenhagen

    Atlanta

    CPH

    ATL

    06/14/2025

    11:25 AM

    Check Compensation
  • LH833

    Lufthansa

    Canceled

    Copenhagen

    Frankfurt

    CPH

    FRA

    06/14/2025

    4:10 AM

    Check Compensation
  • SK1273

    Sas Norway

    Canceled

    Copenhagen

    Aarhus

    CPH

    AAR

    06/13/2025

    9:05 PM

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight

More airports we can help you get compensation:

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AirHelp is a part of the Association of Passenger Rights Advocates (APRA) whose mission is to promote and protect passengers’ rights.

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