You have the Right to Reimbursement and Compensation: Ural Airlines

There are few things as frustrating as hearing that your flight was delayed — or worse, cancelled. A disrupted flight can wreak havoc on your journey and completely ruin your travel plans. You may be left stranded at the airport, missing out on bookings that you have already paid for — such as tours, events, and concerts. Sometimes, you may even miss out on special events at your destination, such as a wedding or an important business meeting.

If your flight was departing from an EU airport, however, you’re in luck. You can claim for Ural Airlines flight compensation. Though Ural Airlines is not a European airline, when departing from an EU airport, its flights are covered by a law called EC 261, an air passenger rights regulation that protects travelers.

According to EC 261, when your flight is eligible you can get up to $650 (€600) in compensation per passenger. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure.

EC 261 is not limited to just Ural Airlines compensation either. The law also requires airlines to provide essential free food, drink, and lodgings for their passengers while they wait.

Though EC 261 is one of the world’s most comprehensive air passenger rights regulations, not all disrupted flights are eligible for flight delay compensation from Ural Airlines.

As mentioned before, only Ural Airlines flight delays that occur while departing from an EU airport are covered. If your flight departed from a non-EU airport, EC 261 does not provide coverage.

Another notable exception is if the flight was disrupted by extraordinary circumstances, which are situations over which the airline has no control. This includes severe weather conditions, medical emergencies, security threats, political unrest, and airport staff strikes.

It is important to note, however, that strikes conducted by airline employees are not considered extraordinary circumstances, as the airline is deemed to be responsible for the actions of their staff.

And when it comes to Ural Airlines flight cancellation compensation, only significant delays count — if Ural Airlines manages to provide you with a replacement flight that gets you in at a similar time to your original arrival schedule, they are not obligated to pay.

When claiming for Ural Airlines cancelled flight compensation, be sure to ask questions at the airport — ask how long your flight is expected to be delayed and the cause behind the delay or cancellation, if it hasn’t already been announced.

You will want to hold onto your documents as well — including your boarding pass and flight confirmation. You can even take photos of the departure board as proof that your flight was delayed.

Be sure to ask for food and refreshments while you wait. And if needed, ask for accommodation and transport to and from the airport until it is time to depart. This is especially important for long waits overnight.

And of course, use AirHelp to check if your flight is covered.

Which Ural Airlines Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

When it comes to determining exactly how much compensation you are owed, the distance traveled is what is important. EC 261 has set specific amounts for how much each passenger can receive, though exceptions and special cases may apply in some circumstances.

Can I get a refund and compensation if my Ural Airlines refund and reimbursement flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

Welcome to Ural Airlines, the leading airline company that provides safe, comfortable, and affordable air travel to our customers across the globe. Our fleet of modern planes are equipped with the latest technology and amenities to ensure that our passengers have a relaxing and enjoyable flight experience. We offer a diverse range of flight options including domestic and international flights, connecting major cities in Europe, Asia, and the Middle East. Our exceptional customer service, efficient operations, and strict safety standards have made us one of the most trusted airlines in the industry. At Ural Airlines, we believe that traveling should be an enriching experience. That's why we go above and beyond to make sure that our passengers are well taken care of from check-in to arrival. Our in-flight entertainment, delicious meals, and comfortable seating options are designed to make your journey with us a memorable one. Book your next flight with Ural Airlines and experience the best in air travel. Contact us today for more information on our services and flight schedules. Contact Information: - Website: www.uralairlines.com - Phone number: +7 (343) 270 0000 - Email: [email protected]