You have the Right to Reimbursement and Compensation: Tus Airways

There are few things as frustrating as hearing that your flight was delayed — or worse, cancelled. A disrupted flight can wreak havoc on your journey and completely ruin your travel plans. You may be left stranded at the airport, missing out on bookings that you have already paid for — such as tours, events, and concerts. Sometimes, you may even miss out on special events at your destination, such as a wedding or an important business meeting.

If your flight was departing from an EU airport, however, you’re in luck. You can claim for Tus Airways flight compensation. Though Tus Airways is not a European airline, when departing from an EU airport, its flights are covered by a law called EC 261, an air passenger rights regulation that protects travelers.

According to EC 261, when your flight is eligible you can get up to $700 (€600) in compensation per passenger. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure.

EC 261 is not limited to just Tus Airways compensation either. The law also requires airlines to provide essential free food, drink, and lodgings for their passengers while they wait.

Though EC 261 is one of the world’s most comprehensive air passenger rights regulations, not all disrupted flights are eligible for flight delay compensation from Tus Airways.

As mentioned before, only Tus Airways flight delays that occur while departing from an EU airport are covered. If your flight departed from a non-EU airport, EC 261 does not provide coverage.

Another notable exception is if the flight was disrupted by extraordinary circumstances, which are situations over which the airline has no control. This includes severe weather conditions, medical emergencies, security threats, political unrest, and airport staff strikes.

It is important to note, however, that strikes conducted by airline employees are not considered extraordinary circumstances, as the airline is deemed to be responsible for the actions of their staff.

And when it comes to Tus Airways flight cancellation compensation, only significant delays count — if Tus Airways manages to provide you with a replacement flight that gets you in at a similar time to your original arrival schedule, they are not obligated to pay.

When claiming for Tus Airways cancelled flight compensation, be sure to ask questions at the airport — ask how long your flight is expected to be delayed and the cause behind the delay or cancellation, if it hasn’t already been announced.

You will want to hold onto your documents as well — including your boarding pass and flight confirmation. You can even take photos of the departure board as proof that your flight was delayed.

Be sure to ask for food and refreshments while you wait. And if needed, ask for accommodation and transport to and from the airport until it is time to depart. This is especially important for long waits overnight.

And of course, use AirHelp to check if your flight is covered.

Which Tus Airways Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

When it comes to determining exactly how much compensation you are owed, the distance traveled is what is important. EC 261 has set specific amounts for how much each passenger can receive, though exceptions and special cases may apply in some circumstances.

Can I get a refund and compensation if my Tus Airways refund and reimbursement flight was cancelled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.

Welcome to Tus Airways, the premium airline connecting travelers across Europe and the Middle East. Our commitment to providing exceptional service and comfort to our passengers is what sets us apart from the rest. We pride ourselves on our state-of-the-art fleet, cutting-edge technology, and world-class amenities that ensure a smooth and enjoyable journey every time you fly with us. At Tus Airways, we understand that every traveler has different needs, which is why we offer a range of flexible ticket options to suit your budget and preferences. Whether you're traveling for business or pleasure, we have a variety of extra services and amenities to make your journey more comfortable and enjoyable. Our experienced and highly trained crew is dedicated to providing you with the very best service, ensuring that your flight is safe, comfortable, and enjoyable. We are proud to offer a range of delicious meals, snacks, and drinks on board, all prepared using the freshest ingredients and locally sourced whenever possible. So why wait? Book your flight with Tus Airways today and experience the ultimate in comfort, convenience, and reliability. We look forward to welcoming you on board soon! Contact Information: - Website: www.tusairways.com - Phone: +357 24 200 000 - Email: [email protected] - Address: 5 Stasikratous Street, Nicosia 1065, Cyprus - Social Media: Facebook, Twitter, Instagram, LinkedIn @tusairways