Sun Country Airlines: Compensation for Delayed and Canceled Flights

When faced with the inconvenience of a delayed or canceled Sun Country Airlines flight, the standard apology often falls short. Even in the case of a canceled or delayed U.S. domestic Sun Country Airlines flight, you have a range of rights. For example, you will find that refunds, rebooking on other flights, the right to assistance—which can also include hotel accommodation—and, in some cases, forms of compensation are provided.

Moreover, for departures within Europe, there's a silver lining, exploring the realm of possibilities for reimbursement and flight compensation from the airline under the umbrella of EC 261.

Discover the potential for Sun Country Airlines compensation for flight delays or cancellations. The EC 261 law opens avenues for passengers to not only secure a full refund for their flight ticket but also to claim airline compensation of up to $650 (€600) per person in certain circumstances.

According to our data on Sun Country Airlines’s recent flights, there were 493 departures over 24 hours, and 61.66% departed on time.

If you've experienced a delayed Sun Country Airlines flight departing from a European airport, it's essential to explore the possibility of claiming flight delay compensation from Sun Country Airlines. According to EU regulations, flights delayed by 3 hours or more may entitle passengers to flight compensation of up to $650 per person from the airline.

Certain exclusions apply, particularly in cases of Sun Country Airlines flight delays caused by extraordinary circumstances beyond the airline's control. Examples include delays due to inclement weather or air traffic control strikes. In these instances, the airline is not obligated to provide compensation, as such delays are considered outside of their control.

However, suppose the delay is within the airline's control, such as a strike by Sun Country Airlines staff or a maintenance issue. In that case, you have the right to file a claim for Sun Country Airlines compensation for delayed flights. This ensures that you are appropriately compensated for the inconvenience caused by controllable factors. Familiarize yourself with your rights and take the necessary steps to claim the compensation you deserve.

How many Sun Country Airlines flights were delayed today?

• Our data shows that,over a 24-hour period, there were 14 Sun Country Airlines flights delayed by over 3 hours.

• 2.71% of domestic flights and 7.14% of international flights were delayed over 3 hours.

• Passengers who arrive at their destination over 3 hours late could be entitled to compensation. Check here.

• More about Sun Country Airlines’s on-time performance

Despite Sun Country Airlines not being a European carrier, its operations within Europe are governed by European regulations. This is particularly advantageous for passengers facing the inconvenience of a flight cancellation, as last-minute cancellations of European departures may make them eligible for substantial Sun Country Airlines flight compensation.

In the event of a Sun Country Airlines flight cancellation, passengers are typically offered an alternative flight to their destination or the option of a full refund. However, under EU laws, if the cancellation occurs less than 14 days before the scheduled departure from a European airport, affected passengers may be entitled to compensation for canceled flights from Sun Country Airlines of up to $650 per person.

When Are You Entitled to Compensation? Use Our Calculator

Sun Country Airlines may be exempt from airline cancellation compensation obligations if it provides a reasonable alternative flight with a similar arrival time to the original. Additionally, extraordinary circumstances, beyond the airline's control, such as severe weather, a medical emergency, or disruptive events at the airport, may also exempt them from compensation requirements.

We recommend utilizing our free compensation calculator to determine if you qualify for Sun Country Airlines compensation for a canceled flight, especially considering these exceptions. This tool simplifies the process, allowing you to easily assess your eligibility and potential compensation amount, ensuring you are well-informed and empowered in seeking what you are owed.

How many Sun Country Airlines flights were cancelled today?

• Recent data shows Sun Country Airlines cancelled 1 over 24 hours.

• 0.21% of domestic flights and 0.00% of international flights were cancelled.

• Was your flight cancelled less than 14 days before you were due to fly? You could be owed up to $650 (€600) compensation. Check here.

• More about Sun Country Airlines’s on-time performance

The coverage under EC 261 extends to all passengers on flights departing from a European airport. However, as a non-European airline, Sun Country Airlines is exempt from EC 261 flight compensation obligations when operating flights outside of Europe or even on flights to Europe originating from airports outside the EU.

When a Sun Country Airlines flight departs from a European airport or is within the EU, passengers are entitled to the protections outlined in EC 261. This includes the right to compensation for flight delays, cancellations, and overbookings, ensuring that passengers are treated fairly and receive appropriate care during disruptions.

Below is a table detailing which Sun Country Airlines flights are covered by EC 261 regulations:

EC 261 ensures that all paying passengers, regardless of nationality, age, or ticket cost, are treated equally in terms of compensation amounts. The values in euros are specified by EC 261, emphasizing fairness and consistency.

As with any legal framework, there are exceptions and special circumstances that can impact the flight compensation amount. To simplify the process of determining what you are owed, AirHelp provides a free compensation calculator to navigate the complexities and ensure you receive the compensation you deserve.

No regulations require airlines to financially compensate passengers for domestic flights in the US that are delayed or canceled. However, you may be entitled to a refund, and some airlines offer certain forms of compensation. Additionally, assistance is usually provided, including rebooking on the next available flight, meal vouchers, and hotel accommodation in the event of an overnight cancellation. Let's take a detailed look at your rights in the case of delayed or canceled Sun Country Airlines flights under DOT regulations.

Right to a Refund

In cases of a delayed or canceled Sun Country Airlines flight, you may be entitled to a ticket refund:

• Canceled flight: Regardless of the reason for the cancellation, you are entitled to a refund if you choose not to travel.

• Delayed flight: If your flight is significantly delayed, you are entitled to a refund from the airline if you choose not to fly.

Until recently, there was no general definition of a "significant delay," as it was determined on a case-by-case basis. The new regulation, which came into effect in late 2024, provides a clearer definition of a significant delay:

• A delay of three hours or more for domestic flights

• A delay of six hours or more for international flights.

In these cases, passengers are entitled to an automatic ticket refund

Read more about flight delay compensation.

If Your Plane is Delayed on the Tarmac

Under DOT regulations, if your plane is delayed on the tarmac:

• After 2 hours, passengers must be provided with food, water, operational lavatories, and, if needed, medical care.

• Passengers have the right to deplane after 3 hours for domestic flights and 4 hours for international flights unless there are safety or security reasons.

Learn more about your rights during tarmac delays here.

When Is Compensation Applicable Under US Law?

For delays and cancellations, passengers are not entitled to compensation under DOT regulations. If your Sun Country Airlines flight experienced a significant delay, you are eligible for a ticket refund. Any additional compensation (such as cash, travel vouchers, or frequent flyer miles) may be offered by the airline but is not mandatory.

The Department of Transportation (DOT) mandates monetary compensation in the following cases:

• Denied boarding due to overbooking

• Issues with baggage.

Flight Statistics: Sun Country Airlines delays and cancellations

**Sun Country Airlines On-time Performance (24 hours):**

Total flights: 493
Flights on time: 304
On time rate: approximately 61.66% of all flights were punctual
Long delays (over 3 hours): 14
Flight cancellations: 1

Flight numbers shown are estimates, based on internal databases and third parties.

Sun Country Airlines is a Minneapolis-based airline that provides affordable and reliable air travel across the United States and select international destinations. Known for its focus on leisure travel, Sun Country connects passengers to vacation hotspots, offering a budget-friendly alternative with a comfortable travel experience. The airline operates a modern fleet of Boeing 737 aircraft and provides various in-flight services, including snacks, beverages, and entertainment options available for purchase.

Contact Information:

Website: www.suncountry.com

Customer service hotline: 1-651-905-2737

Know more about your rights

Air Passengers Rights

Flight Delay Compensation

Missed Connection Compensation

Overbooking Compensation