Refunds, Reimbursement and Compensation: Ryanair - AirHelp

At AirHelp, we think passengers deserve fair compensation when their travel plans are torn apart by flight delays or cancellations. If you were flying in or out of Europe you could be owed up to $650 (€600) per person, thanks to EU air passenger rights laws. Click below to start checking how much you're entitled to in Ryanair delay compensation and Ryanair cancellation compensation. Our expert team is ready to help you claim it.

Regardless of whether you're at home or abroad when you find out about your Ryanair flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Ryanair should find you a new flight, or offer you a full refund.

But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Ryanair cancelled flight compensation to help make up for the disruption.

Under EU regulations, Ryanair should pay passengers up to $650 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.

Exceptions:
Ryanair will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.

Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Ryanair flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.

Whenever you're kept waiting by Ryanair flight delays, it's worth checking whether you're entitled to compensation for your time. If Ryanair is responsible for the delay, EU regulations say that passengers are owed up to $650 per person when they're delayed by 3 hours or more.

When you're claiming flight delay compensation, Ryanair will check what time the flight arrived at the final destination. That's because for flight delay claims it is the time that you arrived that is important, not the time of departure. AirHelp owns one of the most comprehensive databases of flight stats available, so we can always back up Ryanair flight delay compensation claims with the exact delay time.

Exceptions:
Airlines like Ryanair do not have to pay out compensation if there's some external reason for the delay. That means delays caused by bad weather, an incident at the airport, or air traffic control strikes are not eligible for compensation. These kind of situations are called extraordinary circumstances.

You can learn more about what is and isn't included on our flight delay compensation page.

EC 261 is the EU regulation that covers situations like flight delays, cancellations, and overbookings. It lays out the care passengers can expect from airlines in the event of any of these disruptions, and it clearly states in what situations passengers are owed compensation.

Travelers are allowed to claim for past flights under EC 261 — often you can still claim for flights in the past 3 years.

The regulation applies to all flights that depart from a European airport, but as Ryanair is a European airline, passengers are given extra protection by EC 261, and flights into Europe are covered too, even when they depart from outside the EU.

Which Ryanair Flights are Covered by EC 261?

Table shows values in € as specified in EC 261

As with any law, there are exceptions and special circumstances that can affect each specific claim, including how much compensation is owed. AirHelp makes it simple to check compensation here.

Commonly asked questions

Can I get compensation if Ryanair cancels my flight due to coronavirus?

Unfortunately, no. If an airline cancels a flight due to coronavirus, it is a considered an extraordinary circumstance, which means that the airline is not required to pay compensation as the situation is out of their control. However, you are still entitled to care, which means that Ryanair will have to provide you with food, drinks, access to communication, and hotel accommodations if needed.

How can I get reimbursed if I choose to cancel my Ryanair flight?

It is not possible to cancel your flight but they can be changed up to 25 hours before you travel. You can learn more about Ryanair's cancellation policy by visiting their website.

Ryanair is Europe's most successful low-cost airline, operating over 1,800 daily flights from 85 bases, connecting over 200 destinations in 40 countries. Since its inception in 1984, Ryanair has revolutionized the airline industry, allowing millions of people to travel affordably across Europe. We have a fleet of more than 450 Boeing 737 aircraft, with plans to expand to over 600 planes. Ryanair is committed to providing the lowest fares to our passengers, without compromising on safety and customer service. We offer a range of services, including allocated seating, priority boarding, and a variety of food and drink options. With our easy-to-use website and mobile app, booking your next Ryanair flight has never been simpler. Fly with us and experience the best of Europe at a fraction of the cost. For more information, visit our website or contact us at the number listed below.

Contact information

Website: www.ryanair.com
Phone: +1-555-555-5555
Email: [email protected]